Freezing
Joined: Feb 2007
Posts: 755
Likes: 26
From: Dublin, Ireland. (No, I just live here.)
Hardware? Try reseating the memory module(s) if possible. It's difficult to be more specific, since a lockup doesn't give you any errors, but you could try looking in the System logs for the time immediately before the lockup.
Joined: Apr 2005
Posts: 366
Likes: 0
From: Earth
Try this:
1. Start > type msconfig in search box [press Enter]
2. goto Services tab.
3. Click on the ‘Hide All Microsoft Services’ box at the bottom of the
screen so that it has a tick in it. The window in the middle of the screen
should change when you do this. It may take a few seconds to take
effect.
4. Then click the ‘Disable All’ button on the bottom right. It should un-tick
all the boxes now visible.
5. Now goto startup tab.
6. Then click the ‘Disable All’
7. Click APPLY.
8. Click Restart.
9. The computer will restart. Upon restarting, you will see a window.
10. Put a tick in the box ‘Don’t show this message or launch…’ and click
the ‘OK’ button.
Then see if the problem persists.
Link HERE for Services and the 'halving' method of faultfinding.
1. Start > type msconfig in search box [press Enter]
2. goto Services tab.
3. Click on the ‘Hide All Microsoft Services’ box at the bottom of the
screen so that it has a tick in it. The window in the middle of the screen
should change when you do this. It may take a few seconds to take
effect.
4. Then click the ‘Disable All’ button on the bottom right. It should un-tick
all the boxes now visible.
5. Now goto startup tab.
6. Then click the ‘Disable All’
7. Click APPLY.
8. Click Restart.
9. The computer will restart. Upon restarting, you will see a window.
10. Put a tick in the box ‘Don’t show this message or launch…’ and click
the ‘OK’ button.
Then see if the problem persists.
Link HERE for Services and the 'halving' method of faultfinding.
Last edited by Spurlash2; 30th May 2011 at 19:54. Reason: Further link
Thread Starter
Aluminum Tubing Inspector
Joined: Mar 2003
Posts: 1,000
Likes: 0
From: Costa Geriatrica
Spurlash,
Thanks - have gone through the steps - didn't get a message upon restart though, it just went straight to the 2 user icons. That said it seems faster and will check on the freezing issye throughout the day and revert.
Cheers
HR
Thanks - have gone through the steps - didn't get a message upon restart though, it just went straight to the 2 user icons. That said it seems faster and will check on the freezing issye throughout the day and revert.
Cheers
HR
Joined: Aug 2002
Posts: 3,663
Likes: 0
From: Earth
Hi,
As bnt says, might be worth perusing the logs.
Click on start, and type eventvwr into the search box and open up Event Viewer.
Once in there, make your life easy by filtering down as follows :
- Right click "Custom Views"
- Select "Create Custom View"
- In the "Logged" drop down, choose a suitable time range (e.g. last 7 days)
- Under "Event Level" check Critical & Warning (or even just Critical)
- Select the "By log" radio button
- In the "Event logs" drop down, check both primary options (win logs & app logs)
- Hit OK
- Give it a name
- Hit ok
- Click on the newly created view on the navbar
As bnt says, might be worth perusing the logs.
Click on start, and type eventvwr into the search box and open up Event Viewer.
Once in there, make your life easy by filtering down as follows :
- Right click "Custom Views"
- Select "Create Custom View"
- In the "Logged" drop down, choose a suitable time range (e.g. last 7 days)
- Under "Event Level" check Critical & Warning (or even just Critical)
- Select the "By log" radio button
- In the "Event logs" drop down, check both primary options (win logs & app logs)
- Hit OK
- Give it a name
- Hit ok
- Click on the newly created view on the navbar
Joined: Aug 2002
Posts: 3,663
Likes: 0
From: Earth
Are your PDF Reader / Word versions perhaps a bit old ?
Can't remember what happens with Word, but certainly getting a blank page displayed is one of the possible symptoms of opening a PDF created in newer software on a machine equipped with a prior version.
Can't remember what happens with Word, but certainly getting a blank page displayed is one of the possible symptoms of opening a PDF created in newer software on a machine equipped with a prior version.
Joined: Apr 2005
Posts: 366
Likes: 0
From: Earth
Homesick,
Is the file you have been sent Word 2007, ie: .docx as a file extension? The earlier versions of Word need a helping hand from HERE.
If you have W2007 it is a different snag. Can you open it in IE?
Right click the Word File icon, then choose "Open With", and choose IE from the list.
Launch IE, then at the File Menu, choose "Open" and browse to the Word File. You can also try Firefox the same way
Make sure font colour in Word not set to white!
Open the document and try Print Preview.
Let us know how you get on.
Is the file you have been sent Word 2007, ie: .docx as a file extension? The earlier versions of Word need a helping hand from HERE.
If you have W2007 it is a different snag. Can you open it in IE?
Right click the Word File icon, then choose "Open With", and choose IE from the list.
Launch IE, then at the File Menu, choose "Open" and browse to the Word File. You can also try Firefox the same way
Make sure font colour in Word not set to white!
Open the document and try Print Preview.
Let us know how you get on.
Thread Starter
Aluminum Tubing Inspector
Joined: Mar 2003
Posts: 1,000
Likes: 0
From: Costa Geriatrica
Spurlash,
The word doc is a .doc file - have received this now by cut and paste. However, the manual I have been sent by email is PDF which comes up with an error saying it is not supported or has not been decoded properly. I have adobe X.
Thanks
Homesick
The word doc is a .doc file - have received this now by cut and paste. However, the manual I have been sent by email is PDF which comes up with an error saying it is not supported or has not been decoded properly. I have adobe X.
Thanks
Homesick
More bang for your buck
Joined: Nov 2005
Posts: 3,513
Likes: 1
From: land of the clanger
Try the free foxit reader, is better than adobe reader anyway, it's less of a memory hog
Foxit Reader - Overview - Foxit Software
Foxit Reader - Overview - Foxit Software
