HP F2400 Printer - little nicks in the paper

[WE Branch Fanatic]

Printer problem - little nicks in the paper

Trivial but annoying: every printed page seems to have a little nick in the top edge. Hmmm!

Actually its two nicks - presumably where the wheels inside the printer touch the paper. Hardly noticible, but possibly something to worry about if printing important letters.

Arrgh!

It is a HP Deskjet F2400 printer. Not sure if it can be opened at the back. Any ideas?

[mixture]

Is your paper correctly inserted and the guides correctly set ?
Is the printer picking up the paper ok or is it misfeeding or not gripping occasionally ?
What paper are you using ? (weight, coatings ?)
Are you fanning the paper stack before loading ? Have you tried turning the stack over ?
Was it always like this ? Or did it recently start happening ? (e.g. did you clear a paperjam incorrectly by tugging ? )
Have you looked up and followed roller cleaning instructions ?

see also...
HP Deskjet F2400 All-in-One series- HP Deskjet F2400 Series All-in-One Printers - The Printer Does Not Pick Up or Feed Paper - c02143938 - HP Business Support Center

[WE Branch Fanatic]

Just bog standard white paper. I don't think that I did this originally, I may well have tugged at a jam.

What can I do more make it stop nicking?

Edit: Took it back to the shop, and they said they'd replace it. Sadly that model is no longer made!

[mixture]

If you can get access to the innards, worth checking to see if there are any obstructions and that the rollers are all fine.

[WE Branch Fanatic]

Now replaced with a Kodak ESP3250 - but when I print the paper still has tiny "nicks" in the top edge, in the same place.

Any ideas?

Worth going back to the shop?

[green granite]

Are you sure they're not there before they go through the printer?

[islander539]

Seems as if the paper may have these "nicks" before going though printer. Have you checked this?

[WE Branch Fanatic]

Still no joy. The nicks are not present in the paper before printer - it's as if one of the rollers catches one of the edges and bends it... arrgh.

I thought it might be related to having set up and configured the printer of surface that was less than 100% level and firm, so I've put in new shelf for it. But alas, same problem, Tried cleaning the print head and calibrating the printer again but nothing.

Arrgh!