Wikiposts
Search

Notices
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

ADSL modem not seen by laptop

Thread Tools
 
Search this Thread
 
Old 12th June 2010 | 18:01
  #1 (permalink)  
Thread Starter
20 Anniversary
 
Joined: Jan 2002
Posts: 1,205
Likes: 0
From: Europe
ADSL modem not seen by laptop

Hi guys!

I got a laptop from a pal and I am trying out. It does have a history with some burned USB ports due to a thunderstorm. Last night I tried to connect to the internet via a wired modem -Ethernet cable -(which did and still is working ok with another netbook) and it can't be connected. It works fine via a wifi connection. However I don't want to use a wifi connection at home.

The question how can I know if it it is the ethernet port or something else and what can I do?


Thanks in advance.


Rwy in Sight
Rwy in Sight is offline  
Reply
Old 12th June 2010 | 18:31
  #2 (permalink)  
More bang for your buck
 
Joined: Nov 2005
Posts: 3,513
Likes: 1
From: land of the clanger
Try, right-click "My Computer" and select "Manage", then go to Device Manager. You should see something that relates to your NIC (Network Interface Card), although it might be listed as "unknown device" in there. Right click anything with a yellow "?" flag, and try to "Update Driver" for it.
green granite is offline  
Reply
Old 12th June 2010 | 21:21
  #3 (permalink)  
Thread Starter
20 Anniversary
 
Joined: Jan 2002
Posts: 1,205
Likes: 0
From: Europe
Thanks green granite for the advice. I rang my Internet provider, we ran some troubleshooting but we were unable to find a solution.

Time to talk again to my friend.


Rwy in Sight
Rwy in Sight is offline  
Reply
Old 13th June 2010 | 02:51
  #4 (permalink)  
Chief Tardis Technician
 
Joined: Jan 2001
Posts: 554
Likes: 0
From: Western Australia S31.715 E115.737
It could be that the ethernet port was fried as well as the USB ports....
Avtrician is offline  
Reply
Old 13th June 2010 | 10:41
  #5 (permalink)  
Administrator
 
Joined: Mar 2001
Aviation Qualifications: PPL
Posts: 8,121
Likes: 686
From: Twickenham, home of rugby
It could be that the ethernet port was fried as well as the USB ports....
Indeed, especially if it was connected at the time.

Another possibility is to check if the ethernet port has been disabled, at BIOS or OS level.

SD
Saab Dastard is offline  
Reply
Old 13th June 2010 | 17:31
  #6 (permalink)  
Thread Starter
20 Anniversary
 
Joined: Jan 2002
Posts: 1,205
Likes: 0
From: Europe
Saab Dastard,


my friend says he did not touch the ethernet system.

I will have to wait until Thursday.

Rwy in Sight
Rwy in Sight is offline  
Reply
Old 14th June 2010 | 21:02
  #7 (permalink)  
 
Joined: Apr 2010
Posts: 6
Likes: 0
From: Somerset
Pursuant to what Green Granite's advice, while you are in the hardware profile settings you should also be able to view your USB port status there.
If it is burnt out or there's other problems it should have a little yellow flag or Yield symbol next to it denoting an issue.
If your port has been burnt out then your bios won't be able to communicate with it on startup and that would let the device manager know that there was a problem.

Hope that helps and if not, good luck. Post your solution here when you get it covered, I'm curious now also.

SamTHorn is offline  
Reply
Old 14th June 2010 | 21:50
  #8 (permalink)  
 
Joined: Jul 2006
Posts: 626
Likes: 0
From: East of LGB
Had a similar issue with my company laptop. Lost everything across the back, USB, Ethernet, Power, the works. They wound up replacing the Motherboard.
11Fan is offline  
Reply

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.