Business Plan Pro 2007 Export to Word
Thread Starter
Aluminum Tubing Inspector
Joined: Mar 2003
Posts: 1,000
Likes: 0
From: Costa Geriatrica
Business Plan Pro 2007 Export to Word
Hi,
I am using the above software and have had no probs in the past but now when I export the BP to Word, when I open the document it is unreadble. Any ideas - coding is set to Windows default in word and I have tried saving as both .doc and .docx.
Any help would be appreciated - so far their tech support has failed to solve it and, as they are in the USA, are closed at the mo - have to send a BP urgently via email later today and IO am stuck!
Many thanks
HR
I am using the above software and have had no probs in the past but now when I export the BP to Word, when I open the document it is unreadble. Any ideas - coding is set to Windows default in word and I have tried saving as both .doc and .docx.
Any help would be appreciated - so far their tech support has failed to solve it and, as they are in the USA, are closed at the mo - have to send a BP urgently via email later today and IO am stuck!
Many thanks
HR
Chief Tardis Technician
Joined: Jan 2001
Posts: 554
Likes: 0
From: Western Australia S31.715 E115.737
which version of Word are you using, and have you changed/upgraded recently. It may not be totaly compatible with word 2007, or what ever we are up to now. Open Office may/should work perhaps maybe....
Thread Starter
Aluminum Tubing Inspector
Joined: Mar 2003
Posts: 1,000
Likes: 0
From: Costa Geriatrica
Hi,
The response from the software tech people is this:
This issue is with the Office Automation components of the Microsoft Office software suite. These components are only used by a very small set of programs that use them to transfer data to and from Microsoft Office such as how our software does.
I have had no probs before and now they are suggesting reinstalling Office. Is there any other way around the problem above? I am reluctant to reinstall since 1. It worked 2 months ago 2. I have no other issues with Office.
When I go to open said document after exporting it is unreadable - the coding is microsoft default - the tech guys have said that this is not an issue as ,if it was, thousands of people would have this problem.
Any suggestions?
Thanks
HR
The response from the software tech people is this:
This issue is with the Office Automation components of the Microsoft Office software suite. These components are only used by a very small set of programs that use them to transfer data to and from Microsoft Office such as how our software does.
I have had no probs before and now they are suggesting reinstalling Office. Is there any other way around the problem above? I am reluctant to reinstall since 1. It worked 2 months ago 2. I have no other issues with Office.
When I go to open said document after exporting it is unreadable - the coding is microsoft default - the tech guys have said that this is not an issue as ,if it was, thousands of people would have this problem.
Any suggestions?
Thanks
HR
Chief Tardis Technician
Joined: Jan 2001
Posts: 554
Likes: 0
From: Western Australia S31.715 E115.737
Once again, a no cost try may be to download and install open office, and use that to open the files. If it doesnt work, you have only lost a few minutes cos the OO suite is Free.. If it works then bonus..
