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Old 24th Nov 2009, 10:42
  #1 (permalink)  
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E-Mail notifications.

My e-mail notification of thread up-dates appears to gone walkabout. Anyone else?
forget is offline  
Old 24th Nov 2009, 11:22
  #2 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
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In the mods' discussion area, other mods have noted that password change and new account verification emails are very slow to emerge - I wonder if this is related?

I'll ask around.

SD
Saab Dastard is offline  
Old 25th Nov 2009, 19:28
  #3 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
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Update - long story, which I'll cut short.

Yes, there was a problem, IB have sorted it and hopefully the backlog is almost dealt with, so normal service should be restored shortly.

This applies to all automatically generated emails from PPRuNe.

SD
Saab Dastard is offline  
Old 29th Nov 2009, 10:21
  #4 (permalink)  
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Thanks Saab, but still not working. However, the system isn't completely shot as I get a single thread notification, maybe once every two days.

I tick the Notification boxes for Instant e-mail - when I go back to Subscriptions they are unticked. Is this right?
forget is offline  
Old 29th Nov 2009, 14:12
  #5 (permalink)  
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Whatever you've done it's now working.
forget is offline  
Old 29th Nov 2009, 15:02
  #6 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
Join Date: Sep 2003
Location: Twickenham, home of rugby
Posts: 7,390
Received 247 Likes on 165 Posts
Glad to hear it's working!

I claim no credit - the backlog of emails was expected to be cleared over this weekend, so hopefully you are seeing the end of the problem now.

SD
Saab Dastard is offline  
Old 5th Dec 2009, 00:03
  #7 (permalink)  
 
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Still seems to some delay in the thread subscription emails coming through.
Just got one today (5th Dec) dated 2nd Dec.
papa oscar is offline  

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