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Outlook 2007 Problem

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Old 26th Mar 2009, 19:07
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Outlook 2007 Problem

A problem with my Outlook 2007.

I normally have Outlook open in the background, for receiving incoming emails. On a very regular basis, when opening Outlook from the desktop shortcut, I get a dialogue box telling me that “A data file was not closed properly last time it was used, and is being checked for problems.”

Then it takes half to three quarters of an hour to check the files, slowing down the computer during that time.

Other times, I'm told that "Outlook did not close properly. Do you wish it to open in Safe Mode?" ( For which I don't notice any difference with normal mode!

Has anyone come across these situations?
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Old 26th Mar 2009, 19:52
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Not so sure about the "Safe Mode" comment - don't recall getting that - but certainly *do* get the "data file being checked" message...though not "regularly".

Vista 64 bit Ultimate
Office 2007 Ultimate

Have outlook running all day, everyday, on a second monitor - checks for e-mails on 7 addresses every five minutes.
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Old 26th Mar 2009, 19:55
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Has anyone come across these situations?
Yes, I see it occassionally and Outlook 2003 used to do it as well.

Not sure of the technical explaination but bits of Outlook can be running in the background when you're not aware. If you shutdown the PC, then the shutdown forcibly kills various processes & in Outlook's case the local copies of data are left dirty by whatever process was running in the background(usually connected with network access). I'm sure there is either an MS KB note around somewhere, or one of the dev team might have blogged it.

I don't worry too much about it, I just let it clean up and carry on in it's own sweet way.
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Old 26th Mar 2009, 21:10
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Have you tried googling the message. I found several articles showing a range of likely causes from corrupt plugins to conflicts with AV software.
Worth a try.
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Old 27th Mar 2009, 02:52
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The "not closed down" message is standard if outlook was running when the pc crashed or power failed.

However, when you close outlook normally, it will go and do one last send/receive check. Therefore if you do not close Outlook and wait a few seconds before you close down/reload the pc, Outlook will simply be aborted by Windows whilst it is still trying to do the final send/receive - hence the dirty close down, hence the message on start.
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Old 27th Mar 2009, 03:39
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stickyb,

I too experience 2007 data file corruptions and I've been experimenting with various 'solutions' on the net including waiting after closing Outlook.

All to no avail so far
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Old 27th Mar 2009, 13:30
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Have you considered hibernating?

... instead of shutting down? Power consumption is the same as shut down (except if you routinely switch 'er off at the wall, saving all of 2 watts.) Not only is the start up tons quicker, but you also obviate the irritating Outlook messages - and, yes, I've had 'em too.
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Old 27th Mar 2009, 16:38
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except if you routinely switch 'er off at the wall, saving all of 2 watts
There should be zero power consumption for hibernation, as system state is written to disk, not VRAM.

Perhaps you are thinking of Wake-on-LAN?

SD
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Old 27th Mar 2009, 18:15
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Does the little green LED on my Asus (spit) motherboard stay lit when (if) my machine assumes it's winter.

Hibernate is not, actually, one of the options it provides for me. It can sleep - but not hibernate.

(Note to self: Self - find out why!).
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Old 27th Mar 2009, 19:17
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You have to enable it in the OS - it's under Power Options in Control Panel in Windows XP - Hibernate tab.

I can't remember if there's something you have to do in the PC BIOS - any modern BIOS will support it, though.


SD
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Old 28th Mar 2009, 00:00
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From SD
" I can't remember if there's something you have to do in the PC BIOS - any modern BIOS will support it, though."

Maybe the BIOS will need to be tweaked: my last m/c needed it set; this one didn't - worked from switch on. But it's easily found on the power management page - DEL on boot as usual & navigate.

From Keygrip
"Does the little green LED on my Asus (spit) motherboard stay lit when (if) my machine assumes it's winter." Nah - stays on all the time even during Double British Summer time. Which is why I respectfully disagree with SD:

"There should be zero power consumption for hibernation, as system state is written to disk, not VRAM."
Last bit of the sentence <true>, first bit <false>, as the PSU has to supply a teeny bit of amps to the board, to respond to a keyboard re-boot, not to mention KG's little green LED... and since it (the PSU) isn't designed to work most efficiently at low power there will be "a bit" of the old electric used in keeping the little green light lit.

That is my submission, me lord.
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Old 28th Mar 2009, 00:40
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Jim,

Respectfully suggest you read about hibernation on the MS website.

There is no requirement for the system to have any power, as system state is written out to disk. When the system is powered on, the hiberfil.sys is read and the system resumes from that point.

You are right in that most PCs do, in fact, draw a small charge to supply the mobo with enough power to support certain functions - e.g. Wake-on-LAN - but it is not a requirement for Hibernation.

I know this from personal experience - I have put a laptop into hibernation, unplugged it and removed the battery; it still resumed from the point of hibernation when I powered it up again.

Go try it yourself!

SD
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Old 28th Mar 2009, 16:43
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Another one I noticed:

I have two monitors running, a 17" for e-mail only (normally - unless I drag a window across) and a 19" for everything else.

Come sleepytimes, when powering down for the night, if I click the close button on Outlook (2007 Ultimate), the page disappears and my desktop shows. I then go to the main screen, start button, switch off, and watch it slowly commit suicide.

When the main screen goes black - with the exception of a small text box saying "No video signal" - nothing else happens. The actual PC continues to run and illuminate my office with the group of bright blue LED's that have been wired into the front case fan for some reason which I have yet to discover.

If, however, I leave Outlook running and go direct to the start button and click "switch off", it still slowly removes each program from it's life support, e-mail monitor goes black, main monitor eventually tells me there is no video signal....but then the PC turns off (and I need a torch/flashlight to find my way out of the room).
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Old 28th Mar 2009, 23:38
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Originally Posted by Saab Dastard
Jim,

Respectfully suggest you read about hibernation on the MS website.

There is no requirement for the system to have any power, as system state is written out to disk. When the system is powered on, the hiberfil.sys is read and the system resumes from that point.

You are right in that most PCs do, in fact, draw a small charge to supply the mobo with enough power to support certain functions - e.g. Wake-on-LAN - but it is not a requirement for Hibernation.

I know this from personal experience - I have put a laptop into hibernation, unplugged it and removed the battery; it still resumed from the point of hibernation when I powered it up again.

Go try it yourself!

SD
Hokay... same tune, different hymnsheets. Yup, I agree that my lappy doesn't require / draw power when hibernating... but all my desktops since about 2000 have, and I ain't found no way of switching that off, even in the BIOS, except by using that wall switch in the kneehole of my desk.

And yes, of course, I agree: switching off at the wall doesn't affect any of the hibernated files - overnight or for ten years, I would guess.

Anyway, watts a couple of whats between friends?
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Old 29th Mar 2009, 01:06
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If, however, I leave Outlook running...
I bumped into something similar a while back. I used a little prog called KnockOut to show me whether Outlook was still running, and finally worked out that the antivirus was the problem. Skype, for example, can also cause this.
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Old 29th Mar 2009, 17:24
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I've had this for months now and still not got any fix. My problem is that Outlook 2007 also loses any changes to the toolbars etc that I make. I've tried 2 different anti virus programs, I don't have Skype and I've spent ages on google trying to find a fix that works for me. If it's just the shutdown bit there is a piece of software that assists the shutdown. It's Outlook shutdown for Outlook and is an addin. It may help.
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Old 1st Apr 2009, 06:51
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jimtherev

Have you considered hibernating?
... instead of shutting down? Power consumption is the same as shut down (except if you routinely switch 'er off at the wall, saving all of 2 watts.) Not only is the start up tons quicker, but you also obviate the irritating Outlook messages - and, yes, I've had 'em too.
I have now - tried this for past 4 days and still get 'Data Corruptions'. Not all are associated with powering off laptop either.
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Old 1st Apr 2009, 09:15
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Originally Posted by ZFT
jimtherev



I have now - tried [hibernating] for past 4 days and still get 'Data Corruptions'. Not all are associated with powering off laptop either.
Ooo-er. Now that's summat I've not encountered; I'm out of ideas. Sorry - good luck!
Jim
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Old 1st Apr 2009, 11:28
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Thanks, will need it, although I am so,so tempted to 'upgrade' to Outlook 2003 which I retained on my desktop and other, older laptop.
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