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Old 16th Feb 2009, 20:17
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Norton Security

Whenever Norton completes a scan there is always one item that requires attention. (never know what it is). Is this built into the system to convince me that Norton is doing it's job?
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Old 16th Feb 2009, 23:33
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Depends what program it is (NAV, NIS2009, Norton 360....) and what the item is.
Some of the things some Norton suites scan for is to do with "system optimizing", which might include such non-security related items as defragging, or disk cleaning.
And of course, there's always the little naggy thing reminding you to update/upgrade...
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Old 17th Feb 2009, 08:09
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Cool as tarq says...

Depends what your running...

But if you double click on the norton icon in the system tray (bottom right of screen where clock is) it should give you more detail - if you cant see it there you may need to click on the left arrow to expand the tray.

Its not like norton to hide something like this from you, normally it will be something like a tracking cookie - which means a web page wants to follow your movements and norton wants to protect your anonimity. If so let norton quarantine it each time - you can narrow down which website it is by looking at what it quarantines and making an educated assessment -if not by scanning inbetween your normal habits. Typically this sort of risk is only for trying to target advertising intelligently.

Last edited by Jofm5; 17th Feb 2009 at 08:10. Reason: dyslexic fingers!
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Old 18th Feb 2009, 11:36
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Today I received an email allegedly from Symantec / Norton inviting me to click a link to update my Norton Internet Security 2009 . It mentioned up to 300 updates available to me !
Since the NIS 2009 comes with automatic updates, I am highly suspicious of the email and did not click the link -- although I have not yet deleted the email from my inbox.
If anyone else has received an email like mine and would care to give an opinion as to its authenticity, I should be interested to see what is said.
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Old 18th Feb 2009, 13:50
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can you see what the link actually is? It sounds very suspicious
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Old 18th Feb 2009, 14:54
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You are right not to click the link - it is probably a phishing attack.

Some ways to tell are...

1. Is the email started Dear customer, or Dear Mr/Ms XXXXXX - symatec will know your name and will personalise it to you specific not generically.

2. Look at the from address, you should be able to see from the display name the actuaul email address it came from - does this look like a reasonable symantec address or does it look like something else. This is not always accurate but can give an indicaton.

3. The link provided - if you copy that into notepad what does it look like. Does it go to a symantec site.

4. Does the link have a load of jumbled up characters after it - if so this could be used as a method when clicked on to verify your email address as one that exists to send more spam.

I would not open it and would just carry on using the update mechanism within Symantec itself - this is the intended update mechanism.

Cheers
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Old 18th Feb 2009, 15:01
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Updated Norton a week ago. Checked just now and no further updates are available or have been issued. I would not click on the link.
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Old 18th Feb 2009, 17:32
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Thank you very much for the various comments.
I shall not click the link but in view of the questions raised above it may be of interest if I say that the email was not specifically addressed to me but starts by saying " Because you have Norton Internet Security you can take advantage of over 300 improvements. FREE. As you are an active customer, you're entitled to a free update to Norton Internet Security 2009 ........."
The from line at the very top of the email says " Norton from Symantec[[email protected]] "
At the bottom of the email it says " Symantec Limited, Dublin 15, Ireland " and adds that " This email is sent by Symantec Store powered by Digital River, Luxembourg "
The word Update becomes underlined if the mouse pointer is held over it. I take this to be the link --- and as said above I will not be trying it !
Thank you for your helpful comments. I hope others will be put on alert by hearing about this.
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Old 18th Feb 2009, 20:02
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Further to my last and to be fair to Norton and DigitalRiver, try Symantec Home & Home Office Store and read for yourself. A Trialware version of Norton 2009 is being offered as are follow up e-mails from which you can unsubscribe later.
I have used both Norton ( Symantec ) and Digital River and found them both to be good companies. On the site above both companies are mentioned.
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