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Is this real?

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Old 19th Jan 2009, 20:26
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Is this real?

Your New AT&T Internet Security Suite
Dear AT&T Customer,

Your AT&T Yahoo! Internet Security Suite will expire within 30 days receipt of this email notification. In order to protect your computer you will need to update your computer security software by downloading the free AT&T Internet Security Suite powered by McAfee®.

If you do not take action, within 30 days, you will receive a pop-up message from Computer Associates® informing you that your anti-virus software has expired, and they will invite you to purchase their retail product.

AT&T Internet Security Suite powered by McAfee® prevents malicious activity from happening to your PC. This security service offers anti-virus, anti-spy ware and a firewall to protect what you value.

Reminder: Do not forget to ensure that all PC's in your home are upgraded!

You will need to do the following steps:

Step 1 – Print your installation guide by clicking here: Button to AT&T Help
and select the guide "A computer with Yahoo! Online Protection
currently installed."

Step 2 – Use your primary account email address and password when prompted for Account ID.

Step 3 – After login, on the next page, select the "English Download" or "Espańol Descargar" link.

Step 4 – Read and accept the End User License Agreement, and follow the prompts to complete your install.

Notice: It is not necessary to manually remove your existing Yahoo! Online Protection, the installation will automatically remove it.

Go to att.com to get started button

Sincerely,
Your AT&T Internet Service Team
Loose rivets is offline  
Old 19th Jan 2009, 20:56
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I may (?) be getting old and untrustworthy - but step 2 tells me "NO!!" and step 3 makes me wonder why they would send you the instructions in English on how to access a page in Spanish - which also tells me "NO!!".

I'm an AT&T unhappy customer, too, and I haven't received the message.

Have you done any sort of search on the return e-mail address or the IP of the inbound message?
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Old 19th Jan 2009, 21:01
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AOL used to get you to login with prime user account details.

They are telling you to go to the main att website, so cant see why it would be wrong.

If in doubt, att have a phone number, give them a call.
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Old 19th Jan 2009, 21:04
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They're getting cleverer. Some of the scams almost look credible.
Don't click on the link - go to the genuine site (you know the address!) and look to see what's there.

I have a nifty Firefox anti-scammer plugin that tells me if a site is kosher or not. It thinks the ATT one in your link above (with att.net in it) is OK.
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Old 19th Jan 2009, 21:12
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Wink

att.com certainly looks genuine, I been on the site and it has all the links you would expect and when you google "att" you can guess that "att.com" is at the very top telling you that it is AT&T.

The link in the mail seems to check out too, so it's probable that the "instructions" are genuine.
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Old 19th Jan 2009, 22:46
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See! What did I tell you....old, grumpy and trust no bugger anymore.
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Old 19th Jan 2009, 23:53
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The link takes you to aat.net not com. I would be very suspicious (im another old untrusting bugger when it comes to this stuff).

Golden rule , If you arent 100% sure dont do it.

try with a bogus login on a spare puter and see wot happens.
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Old 20th Jan 2009, 00:31
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One will have to have a few quiet moments to think this through, One has been, as always, preoccupied with 'projects'.

A door from the garage entered into the dining area, and thinks I, wouldn't it be good if it opened into the back lobby? Door in in no time, but then came the wiring. We've had threads on JB about American wiring, but why, Oh why, do they have to do even the lighting circuits, in 12 gauge wire? They allow 14 gauge on lighting, but no, they used steel girders. Then the 'code' requires 8" of tails in the outlet box. Six lots of 8" steel girders to be stuffed - safely - into a box is enough to try the patience of a saint.

Phew! feel a little better now.

I'll certainly give them a call if all is not completely safe. I don't ever recall having to do anything like this before, and we've been with the provider so long that they've just replaced my router (two Wire) for free cos I'm a good customer. That's how long.

Twas funny, I'd just finished thinking that some of you had such bad luck with things going Bang! and then me router died. Big red light on. Opened it up, but the electronics are microscopic. It's in a box, waiting for one of those inspired moments.
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