ZoneAlarm again!

[boeingbus2002]

Afternoon all!
I have done a basic search but still need some enlightenment. Recently did an update and got SP3. Process already started and it was too late to stop! So far all is working fine but a few issues still remain.
Zonealarm now will not allow access to the net. In order to log on, I need to disable it first. I have also tried to use the Windows Firewall as an alternative but that too blocks everything. Has anyone had this problem or do you know of a solution?

Thanks for your help!

[Old Bournemouthian]

There is an update to ZoneAlarm which will fix this problem. But in order to access the internet to download the ZoneAlarm update you need to temporarily change the ZoneAlarm internet settings to 'Medium' instead of 'High'.

Once the update has been installed ensure that your firewall internet settings are set to 'High' again.

Hope this helps.

OB

[boeingbus2002]

The problem occurs with both Windows Firewall and ZoneAlarm. (When used separately of course!)
There must be something else. I haven't made any changes to the settings.

[rickity]

SP3 changes several .EXE files iexplorer is certainly one of them, Zonealarm recognises these as new and need to be allowed, so although the orginal version of iexplorer may be showing as allowed the new version wont, Check that show alerts is on in zone alarm and have a look at the logs to see what is being disallowed, and check the version of programs allowed is the same as the version that your running.

On updating to SP3 I had to re allow a lot of programmes