Iomega zip problems
Thread Starter
Iomega zip problems
I’ve been running a 100Mb Iomega Zip disk on my machine for about six months under Windows 95 for my back-up files. A couple of months ago, after some machine problems, I re-formatted my C drive and changed to Win 98, subsequently re-installing all my software including the Iomega stuff.
I recently started to do a back-up and then realised that I had not specified which files to select so I cancelled the process. From that point the machine would not re-start the Iomega software (according to the start bar it was still running, but wouldn’t do anything when I clicked on the box displayed there). I un-installed all the Iomega software but, on trying to re-install it from the CD, got a message that “Isinst30 had caused an illegal operation and would be shut down”. The details listed were that it had caused a general protection fault in module _INSO433._MP
I shut the machine down, re-started and tried again, this time with Drwatson (as suppiled with Win98) running. The same thing happened but, when Drwatson kicked in, it in turn crashed while trying to build trace files. From this crash even CTRL-ALT-DEL wouldn’t do anything so I haven’t the faintest idea what’s happening!
The machine is a 200MHz AMD K-6 on an ASUS-97 motherboard, 98 Mb RAM and 2.1 Gb hard drive (OK, OK I know it’s ancient – almost 4 years old - but it did work, and still mostly does for what I want). The problems I had earlier in the year seemed to be centred around Microsoft Outlook, which opened on start-up and which caused complete crashes when I tried to use anything else.
I have a horrible feeling that a fault may have developed in the chip but would obviously like to avoid having to buy a new machine, even a bare bones box, as this one is un-upgradeable (AT case, Pentium 1 chip, etc., etc.)
The zip drive itself still works - I can copy files to and from it - but of course cannot use the compression software from the CD, so backing up files has to be done one at a time and takes ages.
Anyone got any ideas that might help?
I recently started to do a back-up and then realised that I had not specified which files to select so I cancelled the process. From that point the machine would not re-start the Iomega software (according to the start bar it was still running, but wouldn’t do anything when I clicked on the box displayed there). I un-installed all the Iomega software but, on trying to re-install it from the CD, got a message that “Isinst30 had caused an illegal operation and would be shut down”. The details listed were that it had caused a general protection fault in module _INSO433._MP
I shut the machine down, re-started and tried again, this time with Drwatson (as suppiled with Win98) running. The same thing happened but, when Drwatson kicked in, it in turn crashed while trying to build trace files. From this crash even CTRL-ALT-DEL wouldn’t do anything so I haven’t the faintest idea what’s happening!
The machine is a 200MHz AMD K-6 on an ASUS-97 motherboard, 98 Mb RAM and 2.1 Gb hard drive (OK, OK I know it’s ancient – almost 4 years old - but it did work, and still mostly does for what I want). The problems I had earlier in the year seemed to be centred around Microsoft Outlook, which opened on start-up and which caused complete crashes when I tried to use anything else.
I have a horrible feeling that a fault may have developed in the chip but would obviously like to avoid having to buy a new machine, even a bare bones box, as this one is un-upgradeable (AT case, Pentium 1 chip, etc., etc.)
The zip drive itself still works - I can copy files to and from it - but of course cannot use the compression software from the CD, so backing up files has to be done one at a time and takes ages.
Anyone got any ideas that might help?
Join Date: May 2001
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Don't worry, it's probably a buggy program Windows 98 may require a newer version.
Download the latest one from Iomega:
http://www.iomega.com/support/
Download the latest one from Iomega:
http://www.iomega.com/support/
Thread Starter
Thanks Superpilot, I'll try that, although I had already loaded the software under Win98 and successfully used it to reload a backup of all my files that I'd done under Win95.
Join Date: Jul 1998
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Be prepared that your drive may have failed, after the well-documented "click of death"!
IOMEGA has suffered court action forcing them to refund ZIP100 customers. Hope this hasn't happened to you.
IOMEGA has suffered court action forcing them to refund ZIP100 customers. Hope this hasn't happened to you.
Thread Starter
Solved the problem!
Actually, I got a very good response from Iomega. I e-mailed them the problem and within four hours got a response (on a Sunday!). However, I didn't get a chance to try their solution until yesterday.
It seems to have been cause by a conflict between the Iomega software and Microsoft's Intellipoint trackball software (Iomega having contacted Microsoft). The solution was to un-install Intellipoint, install the Iomega software and then re-install Intellipoint. It took about five minutes to do and everything works fine now.
Phew - end of crisis!
I wouldn't mind a CD-RW but I've only had the Zip a few months so need to keep using it for a bit to justify the cost. I'm not sure that I actually could fit a CD-RW on my antique machine, that would really overload the single parallel port! (USB? what's that?)
In any case, thanks for the suggestions everyone.
GG
Actually, I got a very good response from Iomega. I e-mailed them the problem and within four hours got a response (on a Sunday!). However, I didn't get a chance to try their solution until yesterday.
It seems to have been cause by a conflict between the Iomega software and Microsoft's Intellipoint trackball software (Iomega having contacted Microsoft). The solution was to un-install Intellipoint, install the Iomega software and then re-install Intellipoint. It took about five minutes to do and everything works fine now.
Phew - end of crisis!
I wouldn't mind a CD-RW but I've only had the Zip a few months so need to keep using it for a bit to justify the cost. I'm not sure that I actually could fit a CD-RW on my antique machine, that would really overload the single parallel port! (USB? what's that?)
In any case, thanks for the suggestions everyone.
GG