Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Iomega zip problems

Thread Tools
 
Search this Thread
 
Old 10th Nov 2001, 16:34
  #1 (permalink)  
Thread Starter
 
Join Date: Aug 1999
Location: In the pension queue, Lancashire, UK
Age: 80
Posts: 208
Received 3 Likes on 2 Posts
Post Iomega zip problems

I’ve been running a 100Mb Iomega Zip disk on my machine for about six months under Windows 95 for my back-up files. A couple of months ago, after some machine problems, I re-formatted my C drive and changed to Win 98, subsequently re-installing all my software including the Iomega stuff.

I recently started to do a back-up and then realised that I had not specified which files to select so I cancelled the process. From that point the machine would not re-start the Iomega software (according to the start bar it was still running, but wouldn’t do anything when I clicked on the box displayed there). I un-installed all the Iomega software but, on trying to re-install it from the CD, got a message that “Isinst30 had caused an illegal operation and would be shut down”. The details listed were that it had caused a general protection fault in module _INSO433._MP

I shut the machine down, re-started and tried again, this time with Drwatson (as suppiled with Win98) running. The same thing happened but, when Drwatson kicked in, it in turn crashed while trying to build trace files. From this crash even CTRL-ALT-DEL wouldn’t do anything so I haven’t the faintest idea what’s happening!

The machine is a 200MHz AMD K-6 on an ASUS-97 motherboard, 98 Mb RAM and 2.1 Gb hard drive (OK, OK I know it’s ancient – almost 4 years old - but it did work, and still mostly does for what I want). The problems I had earlier in the year seemed to be centred around Microsoft Outlook, which opened on start-up and which caused complete crashes when I tried to use anything else.

I have a horrible feeling that a fault may have developed in the chip but would obviously like to avoid having to buy a new machine, even a bare bones box, as this one is un-upgradeable (AT case, Pentium 1 chip, etc., etc.)

The zip drive itself still works - I can copy files to and from it - but of course cannot use the compression software from the CD, so backing up files has to be done one at a time and takes ages.

Anyone got any ideas that might help?
Groundgripper is offline  
Old 10th Nov 2001, 20:49
  #2 (permalink)  
 
Join Date: May 2001
Location: England
Posts: 1,904
Likes: 0
Received 0 Likes on 0 Posts
Post

Don't worry, it's probably a buggy program Windows 98 may require a newer version.

Download the latest one from Iomega:
http://www.iomega.com/support/
Superpilot is offline  
Old 11th Nov 2001, 15:25
  #3 (permalink)  
Thread Starter
 
Join Date: Aug 1999
Location: In the pension queue, Lancashire, UK
Age: 80
Posts: 208
Received 3 Likes on 2 Posts
Post

Thanks Superpilot, I'll try that, although I had already loaded the software under Win98 and successfully used it to reload a backup of all my files that I'd done under Win95.
Groundgripper is offline  
Old 13th Nov 2001, 12:06
  #4 (permalink)  
 
Join Date: Jul 1998
Location: Cornwall
Posts: 86
Likes: 0
Received 0 Likes on 0 Posts
Post

Be prepared that your drive may have failed, after the well-documented "click of death"!

IOMEGA has suffered court action forcing them to refund ZIP100 customers. Hope this hasn't happened to you.
Captain Sensible is offline  
Old 15th Nov 2001, 08:31
  #5 (permalink)  
Kol Nidre
Guest
 
Posts: n/a
Post

For all problems relating to ZIP drives, call a company that cares, certainly not Iomega!

CD-RW is sooo cheap now, they are even (almost) standard in laptops nowdays.
 
Old 17th Nov 2001, 16:30
  #6 (permalink)  
Thread Starter
 
Join Date: Aug 1999
Location: In the pension queue, Lancashire, UK
Age: 80
Posts: 208
Received 3 Likes on 2 Posts
Post

Solved the problem!

Actually, I got a very good response from Iomega. I e-mailed them the problem and within four hours got a response (on a Sunday!). However, I didn't get a chance to try their solution until yesterday.
It seems to have been cause by a conflict between the Iomega software and Microsoft's Intellipoint trackball software (Iomega having contacted Microsoft). The solution was to un-install Intellipoint, install the Iomega software and then re-install Intellipoint. It took about five minutes to do and everything works fine now.

Phew - end of crisis!

I wouldn't mind a CD-RW but I've only had the Zip a few months so need to keep using it for a bit to justify the cost. I'm not sure that I actually could fit a CD-RW on my antique machine, that would really overload the single parallel port! (USB? what's that?)

In any case, thanks for the suggestions everyone.

GG
Groundgripper is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.