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e-mail problem

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Old 12th Aug 2001, 22:43
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Question e-mail problem

Why do e-mails from my Mum arrive in the "Deleted Items" box? I am using Outlook Express and other e-mails arrive in my "In Box" but for some strange reason - well strange to me anyway, the e-mails from my Mum arrive in my "Deleted Items" box which means that unless I check the "deleted Items" box, her e-mails get deleted before I read them.

I just can't work this one out!!

But then I'm computer illiterate!
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Old 12th Aug 2001, 23:21
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From the tools menu on the top line of the window choose message rules, then mail.

There maybe a rule in there with some name.

delete it and all will be ok.

If there is no rule showing you should re-install outlook express.
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Old 13th Aug 2001, 00:04
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Talking

Yeah, sounds like your Mum's on the "Blocked Senders" list.

Sure it wasn't on purpose?
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Old 13th Aug 2001, 05:13
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Red face

Thanks for the advice, poor ol Mum was on the blocked senders list as you suggested! Sorry Mum, I don't know how that happened.
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Old 14th Aug 2001, 14:48
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Cool

sensible ... just wondering, does your mum have a daughter in law??
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