Unable to sign-in to AOL
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Join Date: May 2002
Location: Cheshire, UK
Age: 56
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Unable to sign-in to AOL
Staying with a friend at present who has 2 PCs connected to AOL Broadband via a Netgear DG834GT wireless router.
Since Saturday morning both PCs are unable to sign-in to AOL. Error message Error: AC-3000 0x84100116 The computer could not get an internet connection.
Nothing has changed on the wireless setup. 1 PC runs AOL version 9.0 on Windows 2000, the other is VISTA with the AOL 9.0 VR software.
Both exhibit the same error. AOL state that there are no problems. Yet the Internet works fine on both PCs in a standalone browser.
I see the connection request from each PC passing through the firewall OK, therefore I don't believe it is a firewall issue - confirmed by disabling the firewall and obtaining the same result.
Any thoughts or suggestions ?
Since Saturday morning both PCs are unable to sign-in to AOL. Error message Error: AC-3000 0x84100116 The computer could not get an internet connection.
Nothing has changed on the wireless setup. 1 PC runs AOL version 9.0 on Windows 2000, the other is VISTA with the AOL 9.0 VR software.
Both exhibit the same error. AOL state that there are no problems. Yet the Internet works fine on both PCs in a standalone browser.
I see the connection request from each PC passing through the firewall OK, therefore I don't believe it is a firewall issue - confirmed by disabling the firewall and obtaining the same result.
Any thoughts or suggestions ?
Thread Starter
Join Date: May 2002
Location: Cheshire, UK
Age: 56
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Problem identified - AOL have finally admitted that as part of their network migration to Carphone Warehouse, they have screwed up.
They confirm that the exchange the router is connected to has a problem and it will be resolved within the next 24-48 hours.
If only they had told me that yesterday. 28 reboots and several AOL reinstallations later .... Grrrrrr
They confirm that the exchange the router is connected to has a problem and it will be resolved within the next 24-48 hours.
If only they had told me that yesterday. 28 reboots and several AOL reinstallations later .... Grrrrrr
Wunderbra
Join Date: Aug 2006
Location: Bedford, UK
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Why would you want to use the AOL browser anyway? The only thing that it (putatively) achieves is a speed increase by compressing the data at their end before sending it down the pipe to you.
However, with modern web pages the speed gain is minimal. Text is fairly incompressible, and modern JPegs don't have much squish room either.
Bin the AOL software (which I've found to be buggy and insecure anyway) and just use another browser, Firefox or Opera are pretty good and less resource hungry than I.E.
However, with modern web pages the speed gain is minimal. Text is fairly incompressible, and modern JPegs don't have much squish room either.
Bin the AOL software (which I've found to be buggy and insecure anyway) and just use another browser, Firefox or Opera are pretty good and less resource hungry than I.E.
