Can I transfer Norton subscription to new computer?
Thread Starter
Joined: Jan 2002
Posts: 509
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From: The front end and about 50ft up
My old man is upgrading from an ancient desktop to a shiny new laptop. I normally end up sorting out most of his IT snags but I'm not sure about this one.
He has Norton Internet Security licenced and registered on the desktop with about 600 days left to run on the subscription. Is it possible to transfer this to the new laptop? I couldn't find anything useful on the Norton site - I guess they just want him to pay for the product a second time.
Any help appreciated.
He has Norton Internet Security licenced and registered on the desktop with about 600 days left to run on the subscription. Is it possible to transfer this to the new laptop? I couldn't find anything useful on the Norton site - I guess they just want him to pay for the product a second time.
Any help appreciated.
Administrator
Joined: Mar 2001
Aviation Qualifications: PPL
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From: Twickenham, home of rugby
Product Activation
Q I see an error message that tells me that I have exceeded the allowable number of installs.
A Norton products are "keyed" to ensure they are legitimate versions of the product. This message appears when the product key has been used too many times. This problem cannot be solved online.
Contact Customer Service and one of our representatives will help you.
Q I see an error message that tells me that I have exceeded the allowable number of installs.
A Norton products are "keyed" to ensure they are legitimate versions of the product. This message appears when the product key has been used too many times. This problem cannot be solved online.
Contact Customer Service and one of our representatives will help you.
SD
Joined: Dec 2005
Posts: 128
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From: UK
I've been using NAV 04, when update runs out I use.........
http://service1.symantec.com/SUPPORT...05033108162039
Re-install and get another twelve months free updates.
Dave
Guess one day they'll sus me out lol.
http://service1.symantec.com/SUPPORT...05033108162039
Re-install and get another twelve months free updates.
Dave
Guess one day they'll sus me out lol.

Joined: Jul 2000
Posts: 1,535
Likes: 13
From: UK
Open a norton account, which saves your licence key, and then install on the new computer and log on - it should say 'this has xx days left'. I did it on daughter's new PC and that is just what happaened.
Joined: Dec 1998
Posts: 104
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From: Box suspended over the Thames
Norton
Ladies and Gentlemen,
I have used an Anti Virus Software called Avast for the last few years.
I have never had any form of virus and works a treat.
Oh the best thing about it is that it is free!
I seriously recommend it.
No I don't work for them either.
www.avast.com
ADG
I have used an Anti Virus Software called Avast for the last few years.
I have never had any form of virus and works a treat.
Oh the best thing about it is that it is free!
I seriously recommend it.
No I don't work for them either.
www.avast.com
ADG
Joined: Jan 2007
Posts: 273
Likes: 0
From: Dunno ... what day is it?
Errrm, the version of Norton I use starts its subscription from the time it is installed. It is even possible to reinstall it on the same computer and it simply starts again. I happen to have a new copy with my newish computer, but I could have kept using the old one indefinitely.
Joined: Aug 2006
Posts: 80
Likes: 0
From: pub
Ladies and Gentlemen,
I have used an Anti Virus Software called Avast for the last few years.
I have never had any form of virus and works a treat.
Oh the best thing about it is that it is free!
I seriously recommend it.
No I don't work for them either.
www.avast.com
ADG
I have used an Anti Virus Software called Avast for the last few years.
I have never had any form of virus and works a treat.
Oh the best thing about it is that it is free!
I seriously recommend it.
No I don't work for them either.
www.avast.com
ADG
However as far as licensing went, there was a file called catalog.* or sth like that in docs'n'settings/all users/local settings and look for Symantec. Preserving that file and importing it onto a fresh install/new machine did the trick. It'd be really weird for Symantec to mark the machine configuration and bind it with a licence the way M$ do that with XPs. I'd say one call should sort it, tell them where the old machine has gone and unless they supply a new key in no time, switch to Avast.
Don't work for them either
Last edited by W.R.A.I.T.H; 30th September 2007 at 09:37. Reason: quotation




that caused my IE6 to crash...