Error message

[QF A330]

Hi there,

I have a laptop running XP and whan I turn it on I can't do anything with it for a few minutes and then a "error reading registry key" message appears

Can anyone help?

Thanks

[Tarq57]

Does it say which registry key it is?
You could try Dial a fix
and select the "tools" icon (hammer) at the bottom, then "repair permissions".Takes maybe 5 minutes. Maybe longer if a lot of repairing.

[QF A330]

Still no luck

Thanks for your reply but it still comes up with the message and it is in a windows type click on icon with Product in the blue outline and the error reading registry key above the OK button.
Thanks

[Tarq57]

OK. Has it always done this? Assuming not, what was the most recent activity/programs used immediately prior? Have you ever used registry cleaners, or better still, a registry backup.
Where does the word "Product" feature in this icon you mention? And is that the only word (apart from the test "error reading registry key" ?

Lastly, what security products are you using.