Slow internet / mail
Thread Starter
Slow internet / mail
My wife's laptop has become painfully slow when on the net and downloading mail. I have cleared the temp internet files and cookies, cleaned the spyware, virus scanned and de-fragged to no use.
I did notice that she blocks sender on all the spam so that she doesn't get them again. With the amount of spam comming through the mail these days her list has to be pretty big. Could this be the cause of the problem?
I did notice that she blocks sender on all the spam so that she doesn't get them again. With the amount of spam comming through the mail these days her list has to be pretty big. Could this be the cause of the problem?
Spyware is often a cause of this, what turned up and what program was used to find/clean it?
A list of blocked senders shouldn't make the difference you're noticing, unless that list is huge.
A list of blocked senders shouldn't make the difference you're noticing, unless that list is huge.
Join Date: Oct 2001
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We were having simular problems with the kids machine and my lap top which they used, so I downloaded and regularly use PC Pitstop optimizer and it dosn't just stop with the cache files, temp internet folders, old programme left overs and the like, speeded things up, tunes internet and bowser settings costs a few dollars, but saved hassle and time. Maybe a free version of something simular around.
Join Date: Dec 2002
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What antivirus program are you using? I found Norton was a big system hog - personally using AVG Anti Virus (http://www.grisoft.com) which is free and Ive been very happy with. Also for searching for and removing spyware I recommend a program called Spybot Search and Destroy.
It could be slow for other reasons - there could be programs running in the background that arent needed. If you hit CTRL+ALT+DEL and look at the processes there it will give you an idea of whats running.
It could be slow for other reasons - there could be programs running in the background that arent needed. If you hit CTRL+ALT+DEL and look at the processes there it will give you an idea of whats running.
Thread Starter
She runs McAffe and uses Lavasoft adware.
My IT section have advised me to uninstall McAffe and reinstall it.
She got the laptop because every time she used my PC 'nothing worked' because I was always downloading things
If she had her own there would be no problems......
When she lets me touch her laptop I'll let you know how I got on.
My IT section have advised me to uninstall McAffe and reinstall it.
She got the laptop because every time she used my PC 'nothing worked' because I was always downloading things
If she had her own there would be no problems......When she lets me touch her laptop I'll let you know how I got on.
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I know the feeling! I seem to be the IT expert in the family when they want something fixed - but if something goes wrong in the first place I usually get the blame!
If go to START - RUN and type "msconfig" and click on the "Startup" tab you can see the programs that load when started - there may be some loading that aren't required! Be careful not to deselect something you need . . .
If go to START - RUN and type "msconfig" and click on the "Startup" tab you can see the programs that load when started - there may be some loading that aren't required!
Be careful not to deselect something you need . . .
Join Date: Sep 2006
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McAfee
She runs McAffe and uses Lavasoft adware.
My IT section have advised me to uninstall McAffe and reinstall it.
She got the laptop because every time she used my PC 'nothing worked' because I was always downloading things If she had her own there would be no problems......
.
My IT section have advised me to uninstall McAffe and reinstall it.
She got the laptop because every time she used my PC 'nothing worked' because I was always downloading things
If she had her own there would be no problems.......
There is a known problem that causes it to hog 100% of your resources, usually when you download email using Outlook or Outlook Express.
Next time it happens, Ctrl+Alt+Delete and if you see 98-100% Cpu usage for MSKSrVr.exe McAfee is the problem! (End that program and you should get your computer back).
I've had/have the same problem and found some articles about it:
http://forums.mcafeehelp.com/viewtopic.php?t=80300
Not sure about the best way to resolve it, but I've deleted all the files in
C
Documents and Settings\All Users\Application Data\McAfee\SpamKiller\Users\1\Front Which seems to have done the trip (albeit a temporary measure)
http://www.file.net/process/msksrvr.exe.html
Thread Starter
Spamkiller is was.
Apparently it keeps all the spam and does not get rid of it. I am getting about 50 spam e-mails a day so it doesn't take long to build up a huge amount.
Maybe its time for a new address.
Thanks for all the help, much appreciated.
Apparently it keeps all the spam and does not get rid of it. I am getting about 50 spam e-mails a day so it doesn't take long to build up a huge amount.
Maybe its time for a new address.
Thanks for all the help, much appreciated.
