Yahoo web mail

[bacardi walla]

OK, on the basis that BT can't or won't answer the question, I'll try here.

I have a broadband account with BT. That gives me amongst other things, access to Yahoo web mail.

My account runs and works very well. I have the ability to add family members to this account so as to give them their own e-mail accounts and access the WWW via the main pc or in the case of Junior, his own pc which is networked in the home.

So, I added Mrs BW and BW Junior (age 11) and they now have their own e-mail accounts. Junior gets his settings tweaked with parental controls. Having set up the 2 new accounts successfully, they work fine. Both send + receive e-mails and they can both access the WWW.

However, I work away from home and lets say I'm reading my e-mails. 100 miles away, Mrs BW signs on, checks her mail etc, then signs off. At that point, I get logged off too and I have to sign in again.

Question is. Why do I get logged off when either Mrs BW or Junior sign out?

Answers gratefully received as it's VERY annoying

[planecrazy.eu]

I had the same problem with an email provider too, they didnt solve it, and it still happens now, so i cant help there never having my problem solved for me...

Sure BT will help, they have been great to me, and i currently dont have that problem with BT. But i dont know if someone signs in and out at the same time as me using the same account details...

Its a strange one and wouldnt mind knowing the answer, maybe it will work with my other email system??

[bacardi walla]

Thanks for the reply. I just tried logging in to the 2 email accounts from the same pc just in case it's a temporary glitch. Logged in ok, sent and received from both ok. Logged out of one, went to use the other one, it's logged out

BT don't rush to help do they

[BOAC]

It is the 'account' that is getting logged on and off - ie anything@ bw.yahox.com. AFAIK the only solution would be another, separate Yahoo or other ISP email account of your own.