Broadband disconnect with rain
Per Ardua ad Astraeus
Thread Starter
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes
on
0 Posts
Been away for a week or two and got the problem back yesterday PM. Very stormy weather around home. Strange thing is the signal yesterday afternoon was dropping and reconnecting at EXACTLY 5 minute intervals to the second.
Today, weather still stormy, but not quite as bad, no drops. Rang the provider, Mistral in Brighton (15'ish miles away) who are taking it up again with BT, and interestingly they told me the weather there was 'lovely'?
I have to suffer BT's denials again, but in the meantime, does anyone know what on earth could be causing a regular drop? Nothing running differently on the machine today to yesterday.
Driving me bonkers!
Today, weather still stormy, but not quite as bad, no drops. Rang the provider, Mistral in Brighton (15'ish miles away) who are taking it up again with BT, and interestingly they told me the weather there was 'lovely'?
I have to suffer BT's denials again, but in the meantime, does anyone know what on earth could be causing a regular drop? Nothing running differently on the machine today to yesterday.
Driving me bonkers!
Per Ardua ad Astraeus
Thread Starter
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes
on
0 Posts
An update - having been 'assured' by BT that my line and the exchange line was 'top notch'
, BT and their contractors have been digging up junction pits in my road for around 3 weeks, with crossed lines, no lines, crackly lines etc. They 'discovered' some EXTREMELY old cabling, some running UNDER the new junction pits and with old lead joints. Two houses in the road now have new feed lines.
I am pleased to report that my connection has now been virtually faultess for a few weeks.
Lesson: don't give up - they 'flannel'
, BT and their contractors have been digging up junction pits in my road for around 3 weeks, with crossed lines, no lines, crackly lines etc. They 'discovered' some EXTREMELY old cabling, some running UNDER the new junction pits and with old lead joints. Two houses in the road now have new feed lines.I am pleased to report that my connection has now been virtually faultess for a few weeks.
Lesson: don't give up - they 'flannel'
Red On, Green On
Join Date: May 2004
Location: Between the woods and the water
Age: 24
Posts: 6,487
Likes: 0
Received 2 Likes
on
2 Posts
Sounds like you were very lucky to get BB at all! What speeds did you get and how far is BOAC Towers from the BT exchange?
Join Date: Jun 2003
Location: EuroGA.org
Posts: 13,787
Likes: 0
Received 0 Likes
on
0 Posts
I assume there is an underground cable somewhere that gets wet - but how do I progress this?
More likely, water is getting into a junction box at the top of some pole.
This kind of problem is very common.
More likely, water is getting into a junction box at the top of some pole.
This kind of problem is very common.
Per Ardua ad Astraeus
Thread Starter
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes
on
0 Posts
I see another similar thread now at
http://www.pprune.org/forums/showthread.php?t=253166.
Further to my 'improvement', during the large amount of cable renewal in the road some cables dating back to the early 50's were found.
Connection still good.
http://www.pprune.org/forums/showthread.php?t=253166.
Further to my 'improvement', during the large amount of cable renewal in the road some cables dating back to the early 50's were found.
Connection still good.
Her Gorgeousness over in Frankfurt has the same problem with DSL broadband in heavy rain.
"Nein", said T-Online, "It must be your modem"
"Modem is fine - and how does it know when it's raining?"
"Zis cannot be so."
"It is. Maybe you could check your cables?"
"Zis ist not ze normal procedure"
A few days later, a gang of telecom engineers were observed opening man hole covers, tutting and shaking heads. Funny old thing, the next time it rained the problem had gone away.....
Persist with the 'external' line provider and don't be fobbed off by some idiot claiming your 'settings' are incorrect!
"Nein", said T-Online, "It must be your modem"
"Modem is fine - and how does it know when it's raining?"
"Zis cannot be so."
"It is. Maybe you could check your cables?"
"Zis ist not ze normal procedure"
A few days later, a gang of telecom engineers were observed opening man hole covers, tutting and shaking heads. Funny old thing, the next time it rained the problem had gone away.....
Persist with the 'external' line provider and don't be fobbed off by some idiot claiming your 'settings' are incorrect!
