Help with printer HP PSC 1410
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Help with printer HP PSC 1410
Long story, but the Hardware is a Toshiba Satellite Laptop and the printer is a HP PSC 1410. The software (with it) is HP PSC 1400 Series CD Version 5.3.0b.
Both are only a week old and sadly not in a position to return to the shop (sandpit)
Prints test page everytime I switch it on but not any documents!!
Reloaded software several times and contacted HP for all the latest software/drivers etc.
In the Printers and Fax menu it shows a document pending which I cannot delete - it does say it is deleting but has not in a week. If I add print jobs to the list they appear and I can delete them - but sadly not the first line albeit, it does tell me that it is "deleting"
Last night computer (not related) tried to go into hibernation mode but could not - error code came up saying "unable to enter Hibernation due to spooler freeze" I am certain the 2 are linked in that the latter gives me an indication of why the printer won't print
Tried the help on spooler but othing tells me how to "unfreeze" the spooler, tried all the switching off and disconecting for 24hrs and just about all I can. I cannot find any reset type buttons on the printer
Any help at all would be most welcome before I set fire to it
Both are only a week old and sadly not in a position to return to the shop (sandpit)
Prints test page everytime I switch it on but not any documents!!
Reloaded software several times and contacted HP for all the latest software/drivers etc.
In the Printers and Fax menu it shows a document pending which I cannot delete - it does say it is deleting but has not in a week. If I add print jobs to the list they appear and I can delete them - but sadly not the first line albeit, it does tell me that it is "deleting"
Last night computer (not related) tried to go into hibernation mode but could not - error code came up saying "unable to enter Hibernation due to spooler freeze" I am certain the 2 are linked in that the latter gives me an indication of why the printer won't print
Tried the help on spooler but othing tells me how to "unfreeze" the spooler, tried all the switching off and disconecting for 24hrs and just about all I can. I cannot find any reset type buttons on the printer
Any help at all would be most welcome before I set fire to it
I had similar problem, occasionally still do with HP printer on my laptop, and desk top.
I un-installed printer then re-installed it. Print job that was deleting eventually printed out after pressing the On/Resume button on printer panel.
Still happens now and again, even with latest drivers from HP.
HP software is not great, and pretty unstable in my expereince.
I have 2435, 1315 and 835...dont ask.
Maybe it;s just Carrefour stock
I un-installed printer then re-installed it. Print job that was deleting eventually printed out after pressing the On/Resume button on printer panel.
Still happens now and again, even with latest drivers from HP.
HP software is not great, and pretty unstable in my expereince.
I have 2435, 1315 and 835...dont ask.
Maybe it;s just Carrefour stock
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There is another way to clear the spooler.
If you go into the task manager > processes then you can END the spooler service.
you are looking for spoolsv.exe, highlight this and then click end process.
WARNING: - if you delete the incorrect thing your computer may experience adverse side effects.
footnote: I have not done this in a while so please check the help files before trying this:: either that some other pruner may be able to agree or disagree with me!!
If you go into the task manager > processes then you can END the spooler service.
you are looking for spoolsv.exe, highlight this and then click end process.
WARNING: - if you delete the incorrect thing your computer may experience adverse side effects.
footnote: I have not done this in a while so please check the help files before trying this:: either that some other pruner may be able to agree or disagree with me!!
