Another HijackThis Log, help please!!

[TeeS]

Hi

The following log is from a computer at work used by the Paramedics to surf the net etc. It is running slow, lots of popups (some possibly medical depending on how you look at them!!)

I have run HouseCall (left with Trojan Agent.QS - .RY - .QJ I think)
Then Adaware SE with plug in for fixing VX2 Varients
And finally, Spybot Search and Destroy.

After all that HijackThis produces the following log -

" Logfile of HijackThis v1.99.1
Scan saved at 12:59:02, on 02/06/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Endeavors\AppExpress\ece.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Sitecom\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\RioMSC.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINNT\system32\BtUsrBdg.exe
C:\WINNT\system32\BTSetBootKey.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Common Files\Nokia\Tools\NclTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Sitecom\Bluetooth Software\BTTray.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\HPZSTC04.EXE
C:\TonyCleanUp\HijackThis.exe

R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: XNetIEObj Class - {1808648B-3102-4293-8AD3-06AF71D3321B} - C:\Program Files\Endeavors\AppExpress\bho_2_5_5_17070\bho.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [BTUSRBDG] BtUsrBdg.exe
O4 - HKLM\..\Run: [BTSETBOOTKEY] BTSetBootKey.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\Tools\NclTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [wmplayer] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKLM\..\Run: [cvxsibc] C:\WINNT\system32\cvxsibc.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: BTTray.lnk = C:\Program Files\Sitecom\Bluetooth Software\BTTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Sitecom\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Sitecom\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Sitecom\Bluetooth Software\btsendto_ie.htm
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw2.cab
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/17707a8aab78496...p/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://chequers.palmarmy.com/tsweb/msrdp.cab
O16 - DPF: {AF087E66-838E-4A97-8A0B-0DDDA5DEA239} (OTAutoInstall Class) - https://streaming.endeavors.com/micr...loads/OTAI.CAB
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\WINNT\SYSTEM32\PCANotify.dll
O23 - Service: AppExpress Client - Endeavors Technology, Inc. - C:\Program Files\Endeavors\AppExpress\ece.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Sitecom\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINNT\system32\RioMSC.exe


What next please?

Cheers

TeeS

[gas path]

I'm no expert but that 'surfsidekick' looks decidedly iffy to me. There appears to be an R3 entry and 2 04 entries to get rid of.


I've just posted your log into the HIJACK THIS ANALYSER and I was just about right.

wanders off with a smug look!

[F4Fan]

Hi

The best thing to logonto here www.geekstogo.com

They are super at sorting problems like this and have specialist Hijack experts

[TeeS]

Thanks Guys

All sorted now, I hope!

TeeS

[Devlin Carnet]

Gas Path,
What an excellent link, Ta very much

[gas path]

Don't thank me, the link was posted by 'Compass Call' a few days ago. I just thought I'd give it a go