Windows is shutting down!
Thread Starter
Joined: Apr 2003
Posts: 488
Likes: 9
From: UK
Windows is shutting down!
Have just changed ISP on son's computer. Everything straightforward until I removed the old ISP (using the remove mechanism) after which the warning 'Windows is shutting down' (in ONE minute) came on the screen. Not possible to stop this and so close down it did! From then on whatever command was made, the above warning came on screen and activated.....despite the fact that the selected command dialogue box always opened in the background. Your thoughts please!!
Laptop running XP
H49
Laptop running XP
H49
Jolly Green Giant
Joined: May 1999
Posts: 586
Likes: 0
From: Dublin, Ireland
Could be the the sasser virus. I had ot two days ago and it shut everything down..
Use the fix from symantec listed here removal tool
It will remove the virus from your system and also read the details as well. You can check it manually as well to see if its completely gone.
Make sure you then update your virus definitions.
Use the fix from symantec listed here removal tool
It will remove the virus from your system and also read the details as well. You can check it manually as well to see if its completely gone.
Make sure you then update your virus definitions.
The Oracle
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
Helen49,
Your Son has MSBlaster worm:
WORM_MSBLAST.GEN
(As a note: If Windows is going to crash, it just crashes. It is not going to give you 60 seconds to do your work before shutting down.)
Take Care,
Richard
Your Son has MSBlaster worm:
WORM_MSBLAST.GEN
(As a note: If Windows is going to crash, it just crashes. It is not going to give you 60 seconds to do your work before shutting down.)
Take Care,
Richard
The Oracle
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
Helen49,
Follow the directions from the link I gave you above. Then run Trend Micro's Housecall to make sure his system is clean.
I would also run Lavaoft's Ad-Aware to make sure you have any Spyware your system.
Once that has completed, download every patch Microsoft has for the OS.
Take Care,
Richard
Follow the directions from the link I gave you above. Then run Trend Micro's Housecall to make sure his system is clean.
I would also run Lavaoft's Ad-Aware to make sure you have any Spyware your system.
Once that has completed, download every patch Microsoft has for the OS.
Take Care,
Richard
'nough said
Joined: Sep 2002
Posts: 1,025
Likes: 0
From: Raynes Park
Flybywyre, lsass.exe is a windows application which is required and will always be present - the worm infects it causing the problem. The real clue is that you can see avserver.exe running when you do a ctrl-alt-del.
Charles
Charles
Joined: Jan 2004
Posts: 357
Likes: 0
From: Bracknell UK
Hi Helen,
Please download 'Hijack This!' from here, unzip, and place it in it’s own folder, (not in the temp folder, or on the desktop) doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, click "Save Log", and copy and paste it in a PM to me.
This will give me a rundown of what’s going on in your PC. Don’t fix anything yourself yet, as a lot of the stuff on that list will be harmless or required.
(You may have all now guessed that this is a C&P)..
Cheers
Liam
Please download 'Hijack This!' from here, unzip, and place it in it’s own folder, (not in the temp folder, or on the desktop) doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, click "Save Log", and copy and paste it in a PM to me.
This will give me a rundown of what’s going on in your PC. Don’t fix anything yourself yet, as a lot of the stuff on that list will be harmless or required.
(You may have all now guessed that this is a C&P)..
Cheers
Liam
Official PPRuNe Chaplain
Joined: Apr 2001
Posts: 3,498
Likes: 0
From: Witnesham, Suffolk
Odd one here. I tried to run Trend Micro Housecall (I've done so before but not for a couple of years). It wanted to download and install a plugin for Netscape.
But I don't use Netscape. I use Mozilla (v 1.7RC1 at the moment), and it couldn't find the Netscape Plugins folder so refused to go any further. I showed it the Mozilla one, but that didn't satisfy it.
Sounds like Mozilla is even more secure than I thought!
But I don't use Netscape. I use Mozilla (v 1.7RC1 at the moment), and it couldn't find the Netscape Plugins folder so refused to go any further. I showed it the Mozilla one, but that didn't satisfy it.
Sounds like Mozilla is even more secure than I thought!
