lost information
Thread Starter
Joined: Jun 2002
Posts: 499
Likes: 7
From: Back on The Island.
lost information
Returned from a week away to find that my address book has disappeared from Outlook Express ( Windows xp ). Then when trying to system restore later on noticed that this too was not possible due to it no longer being in the menu after start/programmes/accessories-then no system tools!!!!! Mcafee QuickClean is also no longer and I tried re-installing it but also nowhere to be seen !Some shortcuts have gone walkies also. Any of you experts any ideas?
The Oracle
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
zed3,
Lets start with an online virus scan by:
Trend Micro's HouseCall
It sounds like you have a destructive virus in your computer, but we will not know until we get a good scan of your system.
Take Care,
Richard
Lets start with an online virus scan by:
Trend Micro's HouseCall
It sounds like you have a destructive virus in your computer, but we will not know until we get a good scan of your system.
Take Care,
Richard
Thread Starter
Joined: Jun 2002
Posts: 499
Likes: 7
From: Back on The Island.
NAC inc - Richard ' you were the one I expected to reply!!! Many thanks , have done the scan you advised ( having also Mcafeed ) and seem to be virus free! I also thought of a worm or somesuch. Certain programmes - Olympus digital camera , HiTi photo printer , Mcafee Quick Clean and my Outlook address book have disappeared from sight but are probably lurking somewhere in the system , not being a computer wizard I can't work this out!
Thread Starter
Joined: Jun 2002
Posts: 499
Likes: 7
From: Back on The Island.
peeteechase , thanks - did a search and found no wab file but will try again.
TCS , there was nothing in the recyclebin but since this am two have appeared - mepsnd-gs.dat.bak and vmaplogs.old
the plot thickens - at least I can still pprune and email!!!
TCS , there was nothing in the recyclebin but since this am two have appeared - mepsnd-gs.dat.bak and vmaplogs.old
the plot thickens - at least I can still pprune and email!!!
The Oracle
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
zed3,
Thinking about all the problems your system is going though, it might be worth trying a repair with the WinXP CD.
To reinstall Windows XP by starting your computer from the Windows XP CD, follow these steps:
I am just thinking of all the hours it will take trying to get your system running right again and most of the time, the system never ends up 100% again.
Take Care,
Richard
P.S. TCS what is your option?
Thinking about all the problems your system is going though, it might be worth trying a repair with the WinXP CD.
To reinstall Windows XP by starting your computer from the Windows XP CD, follow these steps:
- Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD.
NOTE: Your computer must be configured to start from the CD-ROM or DVD-ROM drive. For more information about how to configure your computer to start from the CD-ROM or DVD-ROM drive, see your computer's documentation or contact your computer manufacturer. - You receive the following message on the Welcome to Setup screen that appears: This portion of the Setup program prepares Microsoft
Press ENTER to set up Windows XP.Windows XP to run on your computer:
To setup Windows XP now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R.
To quit Setup without installing Windows XP, press F3.
- On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
- Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
- Follow the instructions on the remaining screens to reinstall Windows XP. After you repair Windows XP, you may be required to reactivate your copy of Windows XP.
I am just thinking of all the hours it will take trying to get your system running right again and most of the time, the system never ends up 100% again.
Take Care,
Richard
P.S. TCS what is your option?
Thread Starter
Joined: Jun 2002
Posts: 499
Likes: 7
From: Back on The Island.
NAC inc , I'm starting to think that this is the only way forward BUT I do not have a specific windows CD - only the Sony start disc with 'everything in one' - received with the laptop. Thanks guys for all the help , having worked this am , I am going to sit with a bottle of wine this evening , mull everything over and start again tomorrow - One shall hear from one!!! ( anymore ideas welcome , the more the better ) . Pprune reigns!
Thanks all , zed3.
Thanks all , zed3.
Thread Starter
Joined: Jun 2002
Posts: 499
Likes: 7
From: Back on The Island.
NAC Inc and TCS - many thanks for your help. I have at last plunged and made a move after weighing up all the points! I decided to plump for TCS' CMD and restore which worked after I had figured out where to type CMD! I now have everything back except for my address book . I decided against a reinstall just before the Christmas period as that would involve resetting my cable internet programme , probably leaving me incomunicado for a week or so ! Relief all round and address books can be rewritten over time.
Many thanks again guys and a Merry Christmas to all!
Many thanks again guys and a Merry Christmas to all!
The Oracle
Joined: Aug 2001
Posts: 2,902
Likes: 0
From: Naples, Florida U.S.A.
zed3,
That is great news. When you think it is time to do a fresh install, let us know. We will go though step by step so your down time is measured in minutes/hours not days/weeks.
Take Care,
Richard
That is great news. When you think it is time to do a fresh install, let us know. We will go though step by step so your down time is measured in minutes/hours not days/weeks.
Take Care,
Richard
