LH website snag?
Thread Starter
Joined: May 1999
Aviation Qualifications: ATP+Mil
Posts: 27,397
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From: Quite near 'An aerodrome somewhere in England'
LH website snag?
For some reason, I cannot open www.lufthansa.co.uk or www.lufthansa.com . Is anyone else experiencing difficulties?
Thread Starter
Joined: May 1999
Aviation Qualifications: ATP+Mil
Posts: 27,397
Likes: 857
From: Quite near 'An aerodrome somewhere in England'
"Have you tried clearing your browser cache then reloading the page"
Sorry, but you'll have to explain. What is 'clearing your browser cache'?
I can access other LH sites, but as soon as I try to link to the basic www.lufthansa.co.uk I get the damn 'cannot be found' thing....
Sorry, but you'll have to explain. What is 'clearing your browser cache'?
I can access other LH sites, but as soon as I try to link to the basic www.lufthansa.co.uk I get the damn 'cannot be found' thing....
Joined: Aug 2001
Posts: 1,924
Likes: 7
From: UK
"Clearing your browser cache" - for example, using Internet Explorer, click on Tools/Internet Options and then 'Clear History' and delete all 'Temporary Internet Files'.
Edit: For other browsers, and further info, this might help - scroll well down the page.
Edit: For other browsers, and further info, this might help - scroll well down the page.
Last edited by spekesoftly; 16th December 2003 at 07:54.
Thread Starter
Joined: May 1999
Aviation Qualifications: ATP+Mil
Posts: 27,397
Likes: 857
From: Quite near 'An aerodrome somewhere in England'
Yes - did all that. Still no luck - in fact even if I cut and paste www.lufthansa.co.uk into the address bar, I just get the page hanging up and then either 'Cannot be displayed' or 'We can't find "www.lufthansa.co.uk"' coming up.
It won't even link from Google or from other LH sites.
It won't even link from Google or from other LH sites.
Joined: Aug 2001
Posts: 1,924
Likes: 7
From: UK
Other thoughts, have you also tried deleting your 'cookies'? Are you using a 'firewall' that might be inadvertently blocking access? Could it just be a temporary glitch with your particular ISP - Virgin?
I can access the two sites OK, if a bit slow to load.
I can access the two sites OK, if a bit slow to load.
Official PPRuNe Chaplain
Joined: Apr 2001
Posts: 3,498
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From: Witnesham, Suffolk
Yep, loads fine for me too. Bit slow - lots of bits and bobs to load.
I run ZoneAlarm firewall and Grisoft Antivirus, and they didn't seem interested in it.
Interesting site - daughter likes to visit Berlin for the Weihnachtsmärkte. We usually go with one of the cheapie airlines. The site reckons LH don't fly Stansted or Gatwick to any of the Berlin airports. They do Heathrow to Berlin, but the fare is not available unless I phone a number in Germany. Reckon Ryanair keep the business!
I run ZoneAlarm firewall and Grisoft Antivirus, and they didn't seem interested in it.
Interesting site - daughter likes to visit Berlin for the Weihnachtsmärkte. We usually go with one of the cheapie airlines. The site reckons LH don't fly Stansted or Gatwick to any of the Berlin airports. They do Heathrow to Berlin, but the fare is not available unless I phone a number in Germany. Reckon Ryanair keep the business!
Last edited by Keef; 16th December 2003 at 09:52.
Thread Starter
Joined: May 1999
Aviation Qualifications: ATP+Mil
Posts: 27,397
Likes: 857
From: Quite near 'An aerodrome somewhere in England'
Thanks for your help, fellow PPRuNers..
Deleted all the temporary files again, cleared all the cookies again, cleared the history again. Let it defrag itself overnight, reset the W-LAN/ADSL settings.....and now it's working again. Perhaps some intervention from your boss, Keef???
Re. the LH cheap flights, I've found that you need to book months in advance these days. It's been that way ever since they reduced the number of A300-600s between UK and Germany; perhaps the flights from Gatwick/Stansted are codeshares with another SA airline? That's 'Star Alliance', not 'Sturm Abteilung', of course!
Interestingly, I did get a 'This site has been restructured' alert during log in to their home page, and the address seems to have changed, so perhaps it was an ISP issue all along?
Deleted all the temporary files again, cleared all the cookies again, cleared the history again. Let it defrag itself overnight, reset the W-LAN/ADSL settings.....and now it's working again. Perhaps some intervention from your boss, Keef???
Re. the LH cheap flights, I've found that you need to book months in advance these days. It's been that way ever since they reduced the number of A300-600s between UK and Germany; perhaps the flights from Gatwick/Stansted are codeshares with another SA airline? That's 'Star Alliance', not 'Sturm Abteilung', of course!
Interestingly, I did get a 'This site has been restructured' alert during log in to their home page, and the address seems to have changed, so perhaps it was an ISP issue all along?
Last edited by BEagle; 16th December 2003 at 14:43.
