Ten out of ten for rule following.

Shame about the big fat zero for customer service and common sense.

Do you not have to check in one hour before internal flights and two hours before an international flight?

Hey, who removed 340790s brilliant post? I was about to hand to a fast runner with the text firmly stuck in a cleft stick and send it to Bletchley Park for a decode, we tried but couldnt get beyond "I cant find my Meds!"

Many moons ago I worked for a European airline that regularly overbooked their flights....turn up on a sunday evening and they deliberately had less than optimum check in staff so that when you got to the front of the queue you were late....and unless you were a "club" member or played the racist card then you travelled the following day....
I always got the jumpseat :ok: