Westjet required to compensate passenger for cancelled flight
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From: Nanaimo (CAC8)
Westjet required to compensate passenger for cancelled flight
Canada's transport regulator — The Canadian Transport Agency (CTA) — had ordered WestJet to pay a passenger $1,000 for a 2021 flight cancellation. The Federal Court of Appeal ruled Monday that there was "no reviewable error" in the CTA's decision.
WestJet had maintained that the cancellation was for safety purposes and therefore it shouldn't be required to compensate the passenger.
According to the CTA, WestJet argued that a pilot had called in sick about an hour before take-off and a replacement couldn't be found in time, so the flight cancellation was a safety issue which doesn't warrant compensation.
WestJet had maintained that the cancellation was for safety purposes and therefore it shouldn't be required to compensate the passenger.
According to the CTA, WestJet argued that a pilot had called in sick about an hour before take-off and a replacement couldn't be found in time, so the flight cancellation was a safety issue which doesn't warrant compensation.
https://www.cbc.ca/news/politics/wes...ency-1.7617411
