Lost I pad on TCX
Thread Starter
Joined: Sep 2010
Posts: 889
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From: UK
Lost I pad on TCX
Can any Thomas Cook airlines crew help me?
My friends joined me in Turkey on Sunday September 30th from Gatwick to Bodrum.
They left their i - pad on board and we have phoned everyone we can think of without any success.
What is normal procedure for valuable items left on board? Do you hand them over to ground staff at somewhere like Bodrum? Or do you take them back to base?
Any one can offer help I would be very happy!!
My friends joined me in Turkey on Sunday September 30th from Gatwick to Bodrum.
They left their i - pad on board and we have phoned everyone we can think of without any success.
What is normal procedure for valuable items left on board? Do you hand them over to ground staff at somewhere like Bodrum? Or do you take them back to base?
Any one can offer help I would be very happy!!
Joined: Aug 2011
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From: far too low
I don't work for tcx but standard uk airline practice is for crew to do a security check in bodrum and it should be found and then handed over to ground staff. I don't believe it's allowed to remain on board as its a security risk.
Joined: Sep 2009
Posts: 1,024
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From: England
When found by the cabin crew / cleaners it should have been handed into the handling agent at Bodrum Airport, who should then pass it onto the lost property section of the airport.
However, there's probably a Turk sat at home somewhere playing with his new toy
However, there's probably a Turk sat at home somewhere playing with his new toy
Joined: Sep 2009
Posts: 1,024
Likes: 37
From: England
Almost certainly will have been handed to the handling agent at Bodrum. Hope you friends get their iPad back. 
Chances are the cleaners will have found the iPad rather than the cabin crew, and I somehow doubt their honesty, particularly in Turkey where the value of the iPad is probably similar to their monthly wage.
Joined: Jun 2011
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From: North West
I wouldn't be so sure
Chances are the cleaners will have found the iPad rather than the cabin crew, and I somehow doubt their honesty, particularly in Turkey where the value of the iPad is probably similar to their monthly wage.
Chances are the cleaners will have found the iPad rather than the cabin crew, and I somehow doubt their honesty, particularly in Turkey where the value of the iPad is probably similar to their monthly wage.
vctenderness have you tried: Lost and Found « Bodrum Airport | Milas Mugla Airport in Turkey ?
Joined: Nov 2006
Posts: 56
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From: London
Cabin Crew should have done security checks before the cleaner got on - previous posters are correct items are not allowed to be returned to the UK as they are indeed a security risk!
I would call TCX customer service, as if it was found by the crew there will be documentation attached to the flight.
Good luck.
I would call TCX customer service, as if it was found by the crew there will be documentation attached to the flight.
Good luck.
Joined: Feb 2006
Aviation Qualifications: LAME
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From: Falling off the end of the thread
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From: Oxford, UK
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From: Deutschland
Joined: Feb 2012
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From: Cape Town / UK / Europe
Chances are the cleaners will have found the iPad rather than the cabin crew, and I somehow doubt their honesty, particularly in Turkey where the value of the iPad is probably similar to their monthly wage.
When I was backpacking in Turkey, many years ago, I was often told that if anything was stolen it was more likely that the thief was a tourist than a local. I found the Turks unfailingly honest, trusting, and hospitable. Things may have changed, but I would trust them before many other nationalities.
Last edited by Tableview; 3rd October 2012 at 08:46.
Joined: Mar 2008
Posts: 1,305
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From: Why oh why would I wanna be anywhere else?
Check the "where is my iPad" feature. It worked for this guy
http://www.pprune.org/cabin-crew/496...ling-ipad.html
http://www.pprune.org/cabin-crew/496...ling-ipad.html
Joined: Oct 2009
Posts: 543
Likes: 15
From: North West UK
I left a Blackberry on an SAS flight two years ago. It took a few phone calls, faxes and a completed customer complaint form, but it did eventually get back to me..
Try making a formal complaint to the airline and see where that gets you. If that fails, moan at the CEO - they usually want happy customers.
Try making a formal complaint to the airline and see where that gets you. If that fails, moan at the CEO - they usually want happy customers.
