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Bad day at the office!

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Old 10th August 2010 | 18:38
  #21 (permalink)  
 
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From: US/EU
Latest update from the NY Times:

JetBlue Attendant Held on Bail as Lawyer Cites Abuse on Flight - City Room Blog - NYTimes.com


While he sits in jail, there's still no word on the passenger or why s/he hasn't been arrested.
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Old 10th August 2010 | 19:03
  #22 (permalink)  
 
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From: London Zoo
Sometimes you just have to act. I doubt he'll regret it

shame the human scum he was dealing with werent arrested too.

well done Mr Slater!
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Old 10th August 2010 | 20:39
  #23 (permalink)  
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From: Benelux
What a hero!
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Old 10th August 2010 | 21:54
  #24 (permalink)  
 
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From: Sonoma, CA, USA
Take This Job and Shove it

When I was flying night cargo in DC-3s and DC-4s we used to listen to an all night gazillion watt country radio station in Albuquerque, NM. Our favorite song was, "Take This Job and Shove it".

We'd crank it up real loud on the NDB, but, alas, it was just the two of us and a lot of freight listening.

I would love to see some support for Mr. Slater.
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Old 10th August 2010 | 23:02
  #25 (permalink)  
Below the Glidepath - not correcting
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All the evening news coverage in the US taking up a very sympathetic position with Mr Slater. He's definitely in the limelight in a good way now, he just needs the $2500 bail money and he's out for the time being.
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Old 11th August 2010 | 00:43
  #26 (permalink)  
 
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From: Sonoma, CA, USA
Go Steven

After Rant, Many See JetBlue Worker as Hero | NBC Bay Area

Now comes the book!
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Old 11th August 2010 | 06:30
  #27 (permalink)  
 
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From: Spain
Rumour has it (this is a rumour network thread, isn't it) that it was a U.S. Congresswoman. Surely an ordinary mortal would have been taken off the plane in handcuffs. Maybe her secret is in not complaining about the sandwiches.

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Old 11th August 2010 | 06:50
  #28 (permalink)  
 
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From: SF, CA
You guys can't be serious

I've been flying commercially since the 70's. I remember those days when you dressed up to fly and the flight crews actually treated you like a cruise ship passenger (yeah, I flew Pan Am a lot). So I've flown and been around enough to witness the change in attitude; from air travel being something special to air travel as a quicker version of Greyhound. I've also witnessed the change in attitude of flight crews towards their passengers; that being one of respect to one of nothing more than grudging tolerance.

Until I retired, I flew weekly; and I always had an appreciation for those crews on TWA and AA that took the time to treat me as a human being. After all, I was actually flying more than any of them, because road warriors don't have monthly flight hour restrictions. I didn't much care about anything else, as long as the plane took off close to on time and arrived within an hour or so of scheduled time. (Yeah, I flew TWA and AA a lot). Even when things went sideways, I NEVER once witnessed a case of a passenger initiating an altercation with a member of a flight crew. I wish I could say the same about flight crews initiating "events" against passengers.

You guys carry the attitude of YOUR PASSENGERS as being nothing more than Self Loading Freight (SLF-your phrase, not mine) on board, and you treat them as such (i.e. cattle). Now you sit in amazement that those same people might not treat you with the respect that you feel that you're due?
Honestly, each and every one of you need to get a grip. You're in a service industry, and your income depends directly on YOUR PASSENGERS continuing to buy tickets on your airlines. You don't DESERVE respect, you EARN it by your actions and your behavior. Try acting like human beings and a little less like air Nazis and you just might notice a difference.
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Old 11th August 2010 | 08:52
  #29 (permalink)  
 
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Speaking as a pilot who positions a lot in the back as SLF I prefer not to have some idiot drop their overweight "handbaggage" on my head in the final minutes of the trip because they cannot wait until the a/c comes to a full stop at the gate to get their precious belongings.

Even after it is parked, it will take some time to open the door(s) and only then will anybody get off the a/c; not one second earlier.

So I applaud any Flight Attendant who enforces the logical rule of staying seated with your belt on until we're at the gate; I have also witnessed on occasion the effect of a quick dab on the brakes that is sure to get everybody's attention.

Using the slide to escape from his job was a bit OTT but at least he got a world wide debate going..
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Old 11th August 2010 | 09:14
  #30 (permalink)  
 
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From: korat thailand
As a simple SLF,what does it cost to 'put the slide back'??
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Old 11th August 2010 | 09:22
  #31 (permalink)  

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Old 11th August 2010 | 09:28
  #32 (permalink)  
 
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Rollingthunder is correct
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Old 11th August 2010 | 09:34
  #33 (permalink)  
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You don't DESERVE respect, you EARN it by your actions and your behavior
Yup, goes both ways though, you know?

Mate, buy your own plane and pay your crew well enough that they would be willing to put up with your pomposity. Problem solved!
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Old 11th August 2010 | 09:47
  #34 (permalink)  
 
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From: korat thailand
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OOps! .
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Old 11th August 2010 | 10:57
  #35 (permalink)  
 
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From: UK
Get a grip??!

"Try acting like human beings and a little less like air Nazis and you just might notice a difference."

air Nazis?! What a ridiculous thing to write. You seem to have lost sight of the fact that cabin crew don't make up the rules of aviation safety, they TRY to enforce them. It's people like you who seem to think you're above the rules, and that makes the crew's job that much harder. Never in the history of aviation has a passenger reached the terminal before the aircraft has, so it's beyond me why anyone would feel it necessary to stand up before it's been deemed safe for everyone to do so by the captain. This particular steward was simply trying to enforce that rule, believe it or not for the passenger's safety and the safety of those around her. She ignores him, and look what happens - he gets hit with her bag. If it hadn't been the steward who was struck, it would have been another passenger who, knowing americans, would probably have then sued the airline for not enforcing the safety rules properly. He's damned if he does and he's damned if he doesn't.

So I think you'll find you're the one that needs to get a grip. Respect works both ways, and if passengers would just have respect for the job the cabin crew do and follow the rules laid out for everyone's safety, incidents like this would never occur.
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Old 11th August 2010 | 11:14
  #36 (permalink)  
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From: Yorks
SLF here

I travel, a LOT. Probably 70 sectors this year already, mostly in premium cabins, mostly long haul. I always resect the cabin crew, and expect the saem in return. I have however witnessed an appalling deteriation in how people behave on planes, for the UK guy in EK business class giving his wife a drunken slap every few minutes to people coming close to a physical confrontation because the overhead bin was full of somoene else's luggage.

I flew Delta from Amsterdam - Mineapolis last week, in Y class and had forgotten just how the attitude is different when I travel on US flagged carriers. I was treated with disdain, food was virtually thrown at me, and the moaning I got when I had the front to ask if I could borrow a pen to fill in my Customs declaration form had to be heard to be beleived. I didn't expect to be treated like a C class passenger, despite being elite plus on Skyteam, but it was truly appalling, and I was at my most polite.

We ARE actualy human beings, and some of us have the class to treat you politely, it would be nice if sometimes this was reciprocated, to those who try and make a difference, witha cheery hello on boarding, and a please and thank you when you sling the tray at us.

As for this guy whi did a runner down the slide, beers in hand, man I wish I had the balls to do that to my boss some days. Respect.
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Old 11th August 2010 | 12:30
  #37 (permalink)  
 
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So this story has gone global. Masive internet intrest and support for the guy. And it gets moved to SLF. pprune you have lost the plot!!!
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Old 11th August 2010 | 12:41
  #38 (permalink)  
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From: Texas
... it never ceases to amaze me how many SLF think that they have the right to stand up as soon as the aircraft touches down.
Good point, though in the past few years, I have noticed that the cabin crew and the flight deck crew communicate very clearly to the pax the need to stay in the seat/seat belt until all motion stops. If the plane has to stop suddenly, injury if folks aren't in the seats with seat belts on. Just like in a car ... which some passengers don't make the linkage to.
This chap maybe was pushed a little too far, and his actions were a little OTT, but I do think cabin crew are pushed to the limit. People just don't seem to be able to stick to the rules anymore!
The FA did something unprofessional. That said, I certainly understand his frustration with passengers who won't stick to the basics of safety regs.

But here is an interesting point from a related article ...
The 38-year-old airline veteran, who lives steps from the beach in Queens a few miles from the airport, had been flying long enough to see much of the gleam of the air travel experience tarnished by frayed nerves, rising fees, plummeting airline profits and packed cabins.

"One by one all of these niceties have been removed from the customer experience. I think subconsciously, it's causing passengers to be very angry," said Pauline Frommer, creator of the Pauline Frommer Guides and daughter of Arthur Frommer. "There's an us-versus-them mentality."
That mentality is nicely illustrated by the use of the term "Self Loading Freight" by industry professionals on these forums ... but there has already been a thread about that over in the SLF forum.
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Old 11th August 2010 | 12:52
  #39 (permalink)  
 
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From: Out there, somewhere
I trust that due process will be followed and that (barring any emergent defences) this gentleman will be terminated.

This behavior is unacceptable.
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Old 11th August 2010 | 13:11
  #40 (permalink)  
 
Joined: Mar 2010
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From: Australia
Yeah look, we all have crap days and a hell of a lot of us have been at our jobs for 30+ years.
As much as it appeals to the free spirit in most of us, and was something that most of us would love to do in our respective jobs, it really was a stupid and un-professional stunt to pull ( excuse me ).
I'm not aviation, although I fly fairly often and have utmost respect for the drivers and then the cabin staff of these machines, but !!!!,what if he bundled it up and then decided to make his statement on his next job at 35000 ft?
The poor guy needs some help, not applauded as if he was Ben Stiller in some movie.
Just my take on it.
Cheers, SBJ

Last edited by Scarbagjack; 11th August 2010 at 13:24. Reason: Shpelling
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