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Stranded Zoom Crews getting home

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Old 28th Aug 2008, 19:40
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Stranded Zoom Crews getting home

Crew stranded in Vancouver/ Toronto/ New York/ Calgary: BA are blatantly refusing to help ..................... the truly is no honour amongst thieves.
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Old 28th Aug 2008, 19:53
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OK your upset regards your job and how the company you work for has gone tits up, but posting your comment on here serves you no purpose and won`t make anything better for you..

Perhaps the flights are full so they can`t help you. And what have the other airlines said to you?
The BA staff in the similar destinations as you flew are now dealing with your passengers.

Now take a deep breath.. and start again...

Why and should BA staff being helping you back to the UK?

If BA staff in those destinations read your above posting do you think they will help?

Last edited by Tiger; 28th Aug 2008 at 20:06.
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Old 28th Aug 2008, 20:22
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To be fair, if my airline had gone bust I wouldn't be thinking straight would be upset/angry and worrying how to get home and how to pay my bills and mortgage!

After Silverjet stopped operations I'm sure the other airlines got the crew home.

BBC news says that Virgin/BA are offering Zoom pax vastly reduced fares...surely crew can take advantage of this too? You can't stay stranded abroad, you would get deported anyway?

Full sympathies to any crew affected, there for the grace of God etc In these difficult times it could happen to any of us. I know they had just restarted recruitment for LGW base as well. Very sad day.

This reminds me of when Swissair collapsed...crew downroute had to make their own way home.
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Old 28th Aug 2008, 20:52
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The London Telegraph says "British Airways and Virgin Atlantic are understood to be ready to fly passengers home with special one-way deals, following talks with Zoom. … Virgin Atlantic said that it was flying members of Zoom’s crew from New York to London as a 'gesture of goodwill' to the carrier."
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Old 28th Aug 2008, 21:05
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BA are a business not a charity, I am sure they will help out all they can but why should they fly all the Zoom crew home for free?!??!
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Old 28th Aug 2008, 22:26
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As someone who has been affected by an airline going bust i can only send my sympathys to the FD/CCrew of Zoom. Some of you are full of ''why should they help .. and they are business's''.. which is true.. but .. There before the grace of god... it could happen to anyone... I hope its true that Virgin or other airlines assist in giving up some seats to get these poor people home.. they are at work remember .. and they have just lost their jobs.. their problems have only just began as someone has already said'' they have bills/morgages to pay'' and partners to tell!!!
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Old 28th Aug 2008, 23:39
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Zoom went bust at 19:00 Uk time and 100 minutes later somebody is complaining that BA won't fly their staff home for nothing. Reality check please.
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Old 29th Aug 2008, 00:54
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Why start slagging us off at BA, what about American airline,Air Canada,Virgin Atlantic,Air Transat helping out the stranded crew????????

We are helping your PAYING pax to get home or to there destination!! Really annoys me when people start posting NEGATIVE things about BA, when there are other airlines concerned!!!!!! v
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Old 29th Aug 2008, 01:14
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Romeo Zulu

If you are a Zoom crewmember ( are you?) I accept you're upset but it's time to breath deeply rather than lash out, that comment was well below the belt. If you aren't a Zoom crew member ....


AFAIK BA's loads into the UK are high the moment (end of school holiday's) The Company have, I believe, already offered to help Zoom's commercial Pax but stranded crew always end up at the end of the line when this happens. I'm sure that crewmembers of any airline would will try to help Zoom crewmembers trying to get back to the UK, especially ppruner's, so please don't start slinging mud, particularly at specific airlines.. especially as it might come down to getting home on jumpseats.
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Old 29th Aug 2008, 01:29
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The fact is there is no availability ex YYC/YVR or YYZ today due to the high volume of ex Zoom pax requiring flights across to the Uk and Europe also the flights are busy as many schools start back on Monday. There are quite a few flights tonight that have fare paying pax on standby .

As someone has said BA is not a charity and would only give away seats to Zoom's crew if there was seats available. Sadly theres not.

If they can't get on BA flights due them being commercially full why don't they try another airline. BA isn't the only airline to fly to the UK from Canada and USA.

Infact Air Canada has flights today from YYZ/YYC and YVR

Flyglobesoan has a flight with seats ex YVR to LGW.

From JFK VS/AA/DL/AI and KU all have flight to LHR today
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Old 29th Aug 2008, 10:04
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Instead of having a dig at BA / VS / AC / AA et al the vitriol would be better vented towards the Zoom management who would have known well advance that they were going to pull the plug yet left the crew stranded.
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Old 29th Aug 2008, 10:23
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to be fair to the Zoom management, they were still working on refinancing up to the moment the aircraft's owners and the GLA & YYC airport owners decided enough was enough...................

It was not the Zoom management that "pulled the plug"
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Old 29th Aug 2008, 11:16
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Seem to forget here, there are Canadian crews stranded in the Uk still.

Lets not start insulting, instead think of the families affected by this and hope life returns to normal.
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Old 29th Aug 2008, 11:57
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Zoom went bust at 19:00 Uk time and 100 minutes later somebody is complaining that BA won't fly their staff home for nothing. Reality check please.
Very well put Carnage Matey .

Not even being an employee of BA, but having been employed by Emirates and BMI, have found to have been much better looked after far more often by BA, than by any other airline!!

Unfortunately it seems some people (press included) have nothing better to do but slag off BA.
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Old 29th Aug 2008, 11:59
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I know it would be really crap to be stuck downroute in this situation....however, surely this would be an occasion to have a credit card for and make use of it?
(And if you shouldn't have an emergency credit card -which I personally can't understand in this job- there is still international money transfers, and all sorts of options that I can't even think of.)
Get yourself home, and then deal with the rest!

Best of luck to all affected out there!
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Old 29th Aug 2008, 14:00
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Not only the crew but it seems that BA & Virgin don't know about any special fares for passengers either.

Sky News Blogs - Eyewitness Blog
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Old 29th Aug 2008, 14:04
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There is indeed a special deal on for all the stranded ZOOM customers, and there is a contact number for the customers to call ba on!!!! to be given the special "one way rate" as it is called, the customer must be in possession of there zoom tickets!!!

No idea who the SKY writer spoke to!!!!!!!
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Old 29th Aug 2008, 14:05
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from BA website

British Airways offer special fare for Zoom customers
Summary


Following Zoom’s announcement that they have suspended operations, British Airways is offering a special one-way fare of half the usual return price for customers who have been stranded.

The fare is available to those customers mid-way through their travel plans who are booked to travel from August 28, 2008 either to the UK or all North American gateways and Bermuda.
More information


BA will also give a discount from its current World Offer fares to those passengers booked on Zoom but yet to travel.

To take advantage of either the special one-way fare or the discounted World Offer fare, customers must have proof of purchase with Zoom.

Stranded customers can book with British Airways directly by calling 0844 493 0 787 in the UK or 1-800-AIRWAYS in North America.

A special fare is also now available for those Zoom customers who have not yet commenced any part of their itinerary and were due to travel over the coming months. We are offering a direct only special offer on all North America routes including Bermuda.

British Airways flights to these destinations are very busy but the airline will do all it can to repatriate as many of Zoom’s customers as possible.
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Old 29th Aug 2008, 14:07
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Virgin Website

SPECIAL FARES FOR TICKET HOLDERS STRANDED BY CANCELLATION OF ZOOM AIRLINES SERVICES
Virgin Atlantic is offering special one way fares between London Heathrow and all of our USA destinations for passengers who were booked on Zoom Airlines, which has now ceased trading.

For journeys from New York, Boston or Washington to London Heathrow, Virgin Atlantic is offering passengers a special one way Economy fare of $299, from Miami and Chicago to London Heathrow for $349, from Orlando to London Gatwick for $349 and from Los Angeles to London Heathrow for $399. The fare includes all taxes and charges, is subject to availability and can be booked through US reservations on 1 800 821 5438 or at the airport ticket desks.

Please be advised Virgin Atlantic flights are currently very busy, however Virgin Atlantic representatives will do their all to assist in accommodating Zoom customers.
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Old 29th Aug 2008, 14:38
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Now, this is only what I would if I was in that situation...

So I have lost my job, Im a thousand miles away from home with no way of getting back and I am in a hotel room next door to my colleagues! Serious time for a credit card funded PISS UP!
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