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Old 21st Feb 2008, 15:06
  #41 (permalink)  
 
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Conversation with NY office

Hi guys,

i spoke to the NY office yesterday and i spoke to the recruitment agency handling applications today, there's open days on the 11th/12thMarch, i'm on the 11th, does anyone attending the previous interview have any more substantial info? has anyone started yet? anther current employee's?
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Old 23rd Feb 2008, 02:21
  #42 (permalink)  
 
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Guys - a little info for you.....

Day starts with checking your application, papers, passport,photo etc..
Then you sit through the Eos presentation and are asked if you have ?'s at the end.
Then coffee....
Then you are each asked to give a short presentation about yourself - to include stuff like 'if your friends could describe you' .... in several different situations
Then more coffee....

Then whomever they dont want are asked to leave (in the nicest possible way)

The ones left over have lunch

After lunch we were put into groups and did the 'desert crash' scenario.
Then we had to do a 'battery' of questions regarding your personality, how you percieve customer service etc etc

The you have a one on one interview with a manager.....

A nice bunch of people ....................
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Old 24th Feb 2008, 17:21
  #43 (permalink)  
 
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can i ask if you got an offer from them?

could you give us a clearer idea of working patterns, pay + allowances, time off down route, future expansion from stn everything?

cheers
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Old 24th Feb 2008, 21:08
  #44 (permalink)  
 
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Hi - I didn't get an offer and my perception is because I have been in Cab Svcs Mngmnt for some time already and they are looking for folks that do not have a pre-conceived idea of what their service is about - and I take this on board (s'cuse the pun) because you cant always teach an old dog new tricks and I am led to believe that the service and the crew are VERY supervised.
(Would still have liked a go though!)
The pay plan I found confusing as they pay a chock to chock rate of $32 - so that is off chocks STN - on chocks NYC and then they pay you a per diem per hour rate of $2 whilst away from base....was not made very clear how the standby rates were made up as you would do standby at the airport or work as ground crew assisting pax through to the lounge ......
With a mortgage and other responsibilities I think I would have found it hard to manage on this pay scale....
My understanding was that you would fly out on one day - arriving NYC that evening and get your rest and then be flying back the next day in the evening and arriving LON next morning but this would have to change with the amount of flts they are looking at putting on.....
Training is all done in NYC (6 weeks ) and I had no idea what pay we would recieve during training (not that it matters to me now anyway!)
I got the drift that they trained in a 'rote' way in that each passenger question would have a series of answers that the crew member would have the option to say - apparently the eastern airlines (eg Thai)do this.
Not convinced about the long term viability of the model as it must be very dependant on global bouyancy and with it being so very specific (ie NYC - LON and maybe 2 other destinations), but I wish them all the best anyway (even though they didn't want me!)
If you're not in a position where you are happy then I would say at least investigate these guys - nothing to lose!

Good Luck
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Old 25th Feb 2008, 11:00
  #45 (permalink)  
 
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that's gr8, thanks, if you think of anything else please let us know
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