Jetstar
Join Date: May 2007
Location: Melbourne
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getting an interview
Hey everyone
I was just reading through the forum and thought id use this opportuunity to get some feedabck. I am a little frustrated that i cannot get any interviews
, not only with jetstar but other airlines too. I meet all the requirements so i dont know why that is.
Im not sure whether its my age or my lack of experince but i applied for JQ in december and have not heard anything back from them.
Im 19 years old, studying psychology at university and speak french. I have only ever had one job since i was 16 at Subway (fast food). Although this may not be very impressive, it is very much customer service as i serve customers all day long.
My application is obvious quite weak according to airlines. I would like to know if anything stands out and if there is anything i can change to make myself get more interviews.
Any feedback will be much appreciated
thanks Daniel
I was just reading through the forum and thought id use this opportuunity to get some feedabck. I am a little frustrated that i cannot get any interviews
, not only with jetstar but other airlines too. I meet all the requirements so i dont know why that is.Im not sure whether its my age or my lack of experince but i applied for JQ in december and have not heard anything back from them.
Im 19 years old, studying psychology at university and speak french. I have only ever had one job since i was 16 at Subway (fast food). Although this may not be very impressive, it is very much customer service as i serve customers all day long.
My application is obvious quite weak according to airlines. I would like to know if anything stands out and if there is anything i can change to make myself get more interviews.
Any feedback will be much appreciated
thanks Daniel
Join Date: Jan 2005
Location: sydney
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HobartRockStar
Im with Mr Seatback..Have a few friends flying with JQI...One who resigned after a month...Feadback seems to be very negative... Virgin appear to be recruiting crew at the moment for MEL and BNE. I would give them a go!!
Join Date: May 2007
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Be patient
Dyal1,
Just my opinions and to be quite honest with you, 19 is definitely a bit too young, and one job reference is certainly not a stand-out quality that would score you interviews. Being able to speak French is excellent, however it's not a priority language for any airlines in AUS any more. My suggestions to you:
1. Finish your degree, having a profession to fall back on is always a good idea, don't give it up. I've seen too many people don't want to fly any more but can't leave the job due to lack of professional skills.
2. Get other service industry jobs other than fast food, more experiences from elsewhere will make your resume look much better.
3. Be patient, all airlines have loads of applicants waiting to be interviewed and recruited; I know it's not easy, but your time will come. It took me 10 long years to become a cabin crew, but when I got my dream job, I was ready for it, because I knew I really wanted it and I got tons of flying bugs in me.
Hope you've done your research and know what's involved in being a crew, fatigue, odd hours, not much of a social/family life, missing out on your 20th birthday party, X'mas and NYE, the list goes on. Anyway, good luck with your endeavours and all the best for future interviews.
Just my opinions and to be quite honest with you, 19 is definitely a bit too young, and one job reference is certainly not a stand-out quality that would score you interviews. Being able to speak French is excellent, however it's not a priority language for any airlines in AUS any more. My suggestions to you:
1. Finish your degree, having a profession to fall back on is always a good idea, don't give it up. I've seen too many people don't want to fly any more but can't leave the job due to lack of professional skills.
2. Get other service industry jobs other than fast food, more experiences from elsewhere will make your resume look much better.
3. Be patient, all airlines have loads of applicants waiting to be interviewed and recruited; I know it's not easy, but your time will come. It took me 10 long years to become a cabin crew, but when I got my dream job, I was ready for it, because I knew I really wanted it and I got tons of flying bugs in me.
Hope you've done your research and know what's involved in being a crew, fatigue, odd hours, not much of a social/family life, missing out on your 20th birthday party, X'mas and NYE, the list goes on. Anyway, good luck with your endeavours and all the best for future interviews.
Join Date: Apr 2006
Location: Australia
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flugbegleiter68 - Well said! Sometimes even tho you feel like its just not happening quickly enough, its happening for a reason! Life experience is a wonderful thing to have and is also important. Try not to worry too much Daniel, its what they look for on the day - and its constantly changing! All you can do is keep applying, stay positive and wait for it to happen, bc if u want it bad enough it will happen! 
HobartRockStarr - You are on a very attractove deal over there! It will be a big change coming home to the tough conditions we are facing here in Aus. Luckily there are a few choices, however i do DEFINATLY think JQI is not a place you should be heading. Domestic is tough but has much better conditions (as it started from Impulse), you get some time at home and the money is quite reasonable from what im told. The friends i have working at JQI are all CSMs and they say its a nightmare, they wish they never left what we had! Virgin could also be a good deal.. or MAM if you choose to work hard for casual conditions! Best of luck with your choice.
Mr Seatback 2 are you domestic JQ?
HobartRockStarr - You are on a very attractove deal over there! It will be a big change coming home to the tough conditions we are facing here in Aus. Luckily there are a few choices, however i do DEFINATLY think JQI is not a place you should be heading. Domestic is tough but has much better conditions (as it started from Impulse), you get some time at home and the money is quite reasonable from what im told. The friends i have working at JQI are all CSMs and they say its a nightmare, they wish they never left what we had! Virgin could also be a good deal.. or MAM if you choose to work hard for casual conditions! Best of luck with your choice.
Mr Seatback 2 are you domestic JQ?
Join Date: May 2007
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Thanks flugbegleiter68 and Lucy Lou
What you have said makes sense, lol just really frustrating because i want it to happen asap.
I will definately try to get a better job, im sick of subway anyway. As with my degree, i will do my best to finish but if a job with an airline comes along 1st i think it will be too hard to pass cuz i want it so much.
Theres nothing i can do about my age, guess ill just have to blow them away at the interview
lol
Staying patient...Daniel
What you have said makes sense, lol just really frustrating because i want it to happen asap.
I will definately try to get a better job, im sick of subway anyway. As with my degree, i will do my best to finish but if a job with an airline comes along 1st i think it will be too hard to pass cuz i want it so much.
Theres nothing i can do about my age, guess ill just have to blow them away at the interview
lolStaying patient...Daniel
Join Date: Jan 2007
Location: Hobart
Age: 40
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EK Vs JQI
Hi and thanks to everyone that offered advice.
I THINK I will prob just stay here till the end of the year and see what happens- It's just that I've spent lotsa money to get the job and now It all seems a bit stupid of me. Besides I've got a great roster this month!
MEL/AKL, ZRH, LHR, MAN, MNL, FRA!
I THINK I will prob just stay here till the end of the year and see what happens- It's just that I've spent lotsa money to get the job and now It all seems a bit stupid of me. Besides I've got a great roster this month!
MEL/AKL, ZRH, LHR, MAN, MNL, FRA!
Join Date: Jan 2007
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JQ Hobart Base
Guys&Girls I also heard along the grape vine that Hobart JQ is strugling to find crew to work out of that base? I've applied online for domestic with Hobart as my base preference but have never ever had an email? Does anyone know whether they advertise externally (the Mercury Newspaper) or take all applications via the site? I'd be pretty happy to come back to Tas and do Domestic for a bit while I study.
Join Date: Jun 2007
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Jetstar Customer Service Manager
Hi Guys
I'm a newbie to this. I have a question for you all. What is the interview process like for the Jetstar Customer Service Manager (In-Flight) role like? I have an interview with them next week and really not sure what to expect. I have flown for about 5 years, but never been interviewed by JQ.
Also, does anyone have a grooming guide on JQ for hair standards?
Thanks heaps
I'm a newbie to this. I have a question for you all. What is the interview process like for the Jetstar Customer Service Manager (In-Flight) role like? I have an interview with them next week and really not sure what to expect. I have flown for about 5 years, but never been interviewed by JQ.
Also, does anyone have a grooming guide on JQ for hair standards?
Thanks heaps
Last edited by QFANZ; 2nd Jul 2007 at 02:36.
Join Date: Mar 2003
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This is only a rumour but I have heard that most AO crew who were successfull were offered CM positions, Cairns base. However due to the offer at QF most have turned JQI down, so you never know your luck, get onto them now. I heard start up in Cairns could be delayed.
Re hairstyles I would assume the same standards apply to JQ as QF so this should give you a good benchmark. From the QF grooming guide (I assume you are male)....
HAIR:-
"Well cut hair is essential for a great appearance and should be short and clean, with sideburns kept short and trim.
-Invest in a good haircut and aim to have a trim every six weeks to keep your cut in shape.
-Use good quality shampoo and conditioner.
-Number 1' all-overs permitted, but all hair must be the same length.
-Use natural-look hair products.
-If you colour your hair, avoid unnatural colours by staying with shades which enhance your own colour.
THE FOLLOWING IN UNACCEPTABLE:-
-Hair length that falls onto eyebrows or shirt collar or has a "ducktail".
-Excessively slicked, "wet look" or spiky "Beckham" hair styles.
-Obvious toupees.
-Wedged or pageboy cuts, or closely shaved sides with long length on top.
-Wild colours, severe bleaching, obvious re-growth or exaggerated highlights.
TIPS:-
-Ensure eyebrow hair is neat and tidy
-For excess nose or ear hair use nose clippers or a small electric nose shaver to trim protruding hairs.
Hope this helps, good luck.
Re hairstyles I would assume the same standards apply to JQ as QF so this should give you a good benchmark. From the QF grooming guide (I assume you are male)....
HAIR:-
"Well cut hair is essential for a great appearance and should be short and clean, with sideburns kept short and trim.
-Invest in a good haircut and aim to have a trim every six weeks to keep your cut in shape.
-Use good quality shampoo and conditioner.
-Number 1' all-overs permitted, but all hair must be the same length.
-Use natural-look hair products.
-If you colour your hair, avoid unnatural colours by staying with shades which enhance your own colour.
THE FOLLOWING IN UNACCEPTABLE:-
-Hair length that falls onto eyebrows or shirt collar or has a "ducktail".
-Excessively slicked, "wet look" or spiky "Beckham" hair styles.
-Obvious toupees.
-Wedged or pageboy cuts, or closely shaved sides with long length on top.
-Wild colours, severe bleaching, obvious re-growth or exaggerated highlights.
TIPS:-
-Ensure eyebrow hair is neat and tidy
-For excess nose or ear hair use nose clippers or a small electric nose shaver to trim protruding hairs.
Hope this helps, good luck.
Last edited by missleadfoot; 6th Jun 2007 at 03:54.
Join Date: Jul 2006
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jetstar long haul interview; SYD 21/06/07
hello everyone...newbie here...
ive got an interview for the jetstar long haul position in sydney on the 21st. anyone going to this??
never been for a jetstar interview before...im excited and nervous, as you would be for any interview really hehe but would anyone like to share any interview tips? would appreciate it alot!! thanks!!
desi
ive got an interview for the jetstar long haul position in sydney on the 21st. anyone going to this??
never been for a jetstar interview before...im excited and nervous, as you would be for any interview really hehe
but would anyone like to share any interview tips? would appreciate it alot!! thanks!!desi
Join Date: Jun 2007
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Jetstar CSM roles
Hiya MissLeadFoot
Thanks for the heads up. I'll keep you posted on how it turns out.
If anyone else has info on the assessment days, like whats involved, questions asked, please post here or pm me.
Cheers heaps
Thanks for the heads up. I'll keep you posted on how it turns out.
If anyone else has info on the assessment days, like whats involved, questions asked, please post here or pm me.
Cheers heaps
Join Date: Sep 2006
Location: Down Under
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SYD - transport to and from airport
Hey to all you crew who are based in SYD, how do you go back and forth the airport?
Everything from parking to the trains and taxis are rather expensive, do you get any transport allowance or anything of that sort?
Just the train from the city to the airport is 12 bucks one way! It'll be a bit pricey if its done everyday I reckon...
Everything from parking to the trains and taxis are rather expensive, do you get any transport allowance or anything of that sort?
Just the train from the city to the airport is 12 bucks one way! It'll be a bit pricey if its done everyday I reckon...
Join Date: Mar 2007
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We have free parking at the long term carpark. Shuttle bus takes us to the terminal. Most crew drive in but there are a couple who take public transport. Must be a nightmare for them trying to get in for an 0515 sign-on! 
Join Date: Mar 2002
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futureflier -
Parking is provided free as per Jetstar's EBA.
Regarding the trains you can purchase a weekly GatePass for $13 inconjunction with using a suburban ticket.
Train staff at the Airport stations only will sell you a weekly Gate Pass. This is not good for travel but merely opens the gates at AirportLink Stations. For travel you can you single, return, weekly or TravelPass tickets purchased separately from anywhere. Say you live in Rockdale you would by a suburban ticket to Central. If you lived in North Sydney or Newtown you would buy a suburban ticket to Wolli Creek. Bascially buy a ticket to wherever is on the other side of the aiport to where you are - Central or Wolli Creek.
If you only worked three time in one week then the above process is cheaper than a weekly. If you did a day trip you would buy a return to Wolli Creek or Central from where you live. If you did a overnight you would buy a single. Or if you alreay use a TravelPass to get around then use that with the GatePass.
This arrangement is only for airport staff. They will only sell you a GatePass if you present your suburban ticket or TravelPass or buy one at that time.
It sounds incredibly confusing but it works out MUCH cheaper, especially if you do overnights or you start after 9am (offpeak return). Get the AirportLink staff to explain it to you. They are really friendly and helpful. Alternately give me a PM with your email and I can answer any questions you have.
Parking is provided free as per Jetstar's EBA.
Regarding the trains you can purchase a weekly GatePass for $13 inconjunction with using a suburban ticket.
Train staff at the Airport stations only will sell you a weekly Gate Pass. This is not good for travel but merely opens the gates at AirportLink Stations. For travel you can you single, return, weekly or TravelPass tickets purchased separately from anywhere. Say you live in Rockdale you would by a suburban ticket to Central. If you lived in North Sydney or Newtown you would buy a suburban ticket to Wolli Creek. Bascially buy a ticket to wherever is on the other side of the aiport to where you are - Central or Wolli Creek.
If you only worked three time in one week then the above process is cheaper than a weekly. If you did a day trip you would buy a return to Wolli Creek or Central from where you live. If you did a overnight you would buy a single. Or if you alreay use a TravelPass to get around then use that with the GatePass.
This arrangement is only for airport staff. They will only sell you a GatePass if you present your suburban ticket or TravelPass or buy one at that time.
It sounds incredibly confusing but it works out MUCH cheaper, especially if you do overnights or you start after 9am (offpeak return). Get the AirportLink staff to explain it to you. They are really friendly and helpful. Alternately give me a PM with your email and I can answer any questions you have.
Join Date: Sep 2006
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thanks ditzyboy and A_B_P!
I'm asking cos I had a flight last week and thought I'd do a cheapie by taking the train to the airport and back, but it wasn't as cheap as I thought it would be!
Ditzyboy, you seem to know the system inside out! thanks heaps! I roughly get what you mean. I'm at circular quay (no i'm not at one of those $700/week apartments!) so I buy the ticket to Wolli Creek and get the Gate Pass at the airport station right?
You mentioned something bout overnights, do you have any of them on JQ Domestic?
I'm all ready to apply for the job, just my visa is taking its time to get approved! Had a flight with JQ last week, it was great!
I'm asking cos I had a flight last week and thought I'd do a cheapie by taking the train to the airport and back, but it wasn't as cheap as I thought it would be!
Ditzyboy, you seem to know the system inside out! thanks heaps! I roughly get what you mean. I'm at circular quay (no i'm not at one of those $700/week apartments!) so I buy the ticket to Wolli Creek and get the Gate Pass at the airport station right?
You mentioned something bout overnights, do you have any of them on JQ Domestic?
I'm all ready to apply for the job, just my visa is taking its time to get approved! Had a flight with JQ last week, it was great!
Join Date: Apr 2007
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Hey all,
I'm interested in knowing what Jetstar Pay ?
Whats there training process like and how long is it?
Are they currently recruiting ?
anyone started on domestic and then gone long haul ?
any info would be great.
thanx.
I'm interested in knowing what Jetstar Pay ?
Whats there training process like and how long is it?
Are they currently recruiting ?
anyone started on domestic and then gone long haul ?
any info would be great.
thanx.