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Old 3rd Nov 2005, 18:05
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Virgin Flair!!!

Hola!!
I would be so grateful if someone could tell me what is the virgin flair I have an idea but I dont really understand the question to know what is the correct answer. I know that sounds really dumb but its very true. Help please xx
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Old 3rd Nov 2005, 20:17
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Basically they are asking you what makes Virgin crew stand out above others. Think of things such as young, trendy, fun, enthusiastic etc etc...I dont work for Virgin but I can tell they could be some of the points considered to have Virgin Flair!
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Old 3rd Nov 2005, 21:38
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Be able to tell a joke on the pa.
Add some fun into the flight eg air-robics.
Smile and look like your enjoying what you do.
Have a chat to the punters.

Anything along those lines.

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Old 3rd Nov 2005, 22:25
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Hot looking beeeehatches.....!

Sorry, not very constructive I know - just got in off the p*ss.

But that's the Virgin flair to me baby!
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Old 4th Nov 2005, 03:41
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the Virgin flair is to be over the top, immature and to act hypoxic.

Well, that's what it was like on my first and last Virgin Blue flight!
They even got a passenger up to do the safety demo! (there are times when you need to be serious and this is one of them). Also, vary your jokes (if you're willing to tell any in the first place), imagine being a business person with say three sectors with Virgin and hearing the same pathetic jokes on every sector!!!!
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Old 4th Nov 2005, 03:57
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Anyone else you'd care to tar with that brush Ozcabincrew? One flight does not an airline make!

On the contrary, I have flown on both Virgin Blue and Virgin Atlantic several times and didn't experience what you mentioned. Everything was performed professionally, yet in a fun way.

IMHO Virgin Flair is being fresh, youthful, vibrant and energetic.

Then again, I probably have no clue since I don't work for them!
SG
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Old 4th Nov 2005, 08:54
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fresh, youthful, vibrant and energetic
Indeed, that's what I'd class it as.

As for OZ's comments..a little OTT and possibly a tad bitter...
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Old 4th Nov 2005, 10:08
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Virgin Flair is not as encouraged as it once was for reasons of crew taking it to far, ie wearing nothing but a pair of speedos whilst doing duty free, telling inappropriate jokes to pas etc...all very funny stuff though.
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Old 4th Nov 2005, 11:13
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EI-CFC

How is it over the top, i am telling it how it was, so you obviously agree the actions of the crew on two different sectors was definately "OTT". I guess it depends on what you're looking at/for in a professional airline.

As for me, enthusiastic and smiley etc is important for crew to do, but they did it no differently to any other airline i've flown with. I probably should've said it, i don't tar all DJ crew with the same brush, however the acts of these particular crew and with the joke telling seem to be what DJ are or were trying to encourage following comments from friends who experienced the same kind of things on their flights. This joke telling and silly behaviour isn't something that i look for when choosing who i'm going to fly with, enthusiastic, happy etc is, they're very different things.

PS- i have absolutely nothing to be bitter about. DJ? no thanks (in my opinion).

Oz
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Old 4th Nov 2005, 11:50
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Virgin means hot, sexy, youthful and fun staff, and all of the crew on my flights so far have been!
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Old 4th Nov 2005, 12:33
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I have never been on a Virgin flight, are the crew that crazy (if true that is fantastic asat the moment im an overseas rep and i know how to have fun with guests when working) like selling duty free in speedos? wouldnt some guests find it a bit offensive and unprofesional? xx
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Old 4th Nov 2005, 13:31
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The story gos that there were a few complaints from offended pax. i would have found it hillarious though.

Virgin crew do like to have lots of silly fun on board, to entertain themselves as well as pax. Like dressing up, doing a service in a funny hat, teeth, glasses etc, this goes down well especially on orlandos. It doesnt happen on every flight though but there is usually a good atmosphere and sense of fun between the crew, and most of the time pax pick up on that and seem to like it. However there was a time when there were a few memos floating around about not taking advantage of virgin flair just to get away with any kind of behaviour.
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Old 4th Nov 2005, 13:49
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Oz,

One persons "over the top" is another persons light relief as I'm sure you well know. You don't have to like it, but to critique in the way you have it was seem OTT. I've not doubt that you are telling it how you saw it, but you have to admit your view might be a tad "coloured" in comparison to your average DJ pax.

To me, it sounds like the DJ crew were trying to lighten the mood a little, which isn't nessecarily a bad thing. So no, I don't agree with you in the least.
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Old 4th Nov 2005, 14:31
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absolutely!

everyone is different and it would be very boring if we were all the same, however all i said was that they got a passenger to do the safety demo (which is wrong in the first place) and that the jokes they tell are pathetic and they should vary them for the sake of the pax, i don't see how that is a "tad coloured?" This might be humorous to the first time flyer, but to any other mature person, it also can be a bit stupid.

You must be DJ crew or staff at least?

I think we're going to have to agree to disagree on this one. Maybe i should fly Virgin again just to see if it's any different? or maybe not.

Oz
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Old 4th Nov 2005, 15:30
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Virgin flair?.......having a big bum and being loose in the morals department!
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Old 4th Nov 2005, 16:10
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You must be DJ crew or staff at least?
Wrong side of the world for a start...
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Old 4th Nov 2005, 16:11
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Never saw any big bums when I was flying, not that I was looking.
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Old 4th Nov 2005, 20:51
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Ozcabincrew..

however all i said was that they got a passenger to do the safety demo (which is wrong in the first place)
Why is it wrong to get a pax to do the safety demo? Was there an oral briefing done by a crewmember whilst the pax was up doing the actions?

the jokes they tell are pathetic and they should vary them for the sake of the pax
Pathetic - this is your opinion which is fine, but you say they should vary their jokes, maybe they do! You said you've only been on one flight, so therefore how would you know if they vary them or not?

The DJ flights I have been on had absolutely nothing wrong with them in terms of safety or in their professionalism. I was a bit freaked out when a FA called me by my first name when she checked my boarding pass but otherwise that was the extent of my shock. I also believe that the DJ crews on the flights I travelled on demonstrated Virgin Flair (or at least my definition of it) so it made the flights very enjoyable.

Yes DJ do things differently to QF but it doesn't make them wrong or bad in any way, just different. There's obviously a market out there for them and frankly I like having them around if for no other reason but to keep QF on their toes!

The Virgin Atlantic flights I went on were flawless, great crew, great aircraft, great service, great fun. Really enjoyable

SG
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Old 5th Nov 2005, 16:16
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"Why is it wrong to get a pax to do the safety demo? Was there an oral briefing done by a crewmember whilst the pax was up doing the actions?"

The safety demo is one important part of a F/A's safety duties. I don't know if it's the same at Virgin, but doing the safety demo is the time when all crew are to demonstrate the correct operation of emergency equipment such as seatbelts, oxygen masks etc, if i was a nervous passenger/first time flyer and i wasn't too sure how the oxygen masks worked etc, i wouldn't feel very comfortable in watching a fellow passenger fumble their way through it, not even sure themselves and because Virgin don't have tv screens to be able to watch this if you can't quite see the F/A, it doesn't make it any easier. Also another point, when doing the safety demo, this is the time when all crew are supposed to be looking at all the pax to see which ABP's they would use in the event of an emergency and which one's would be able to assist in their area and with other passengers. I highly doubt that this particular F/A when she was on the cart selling food was thinking about which people would be able to assist her.

I took two flights with Virgin, both with different crew, both with the same jokes. Wasn't even funny the first time.

You're correct, there is a market for Virgin Blue out there, it's called being a low cost carrier and getting people from A to B as cheap as possible. I can guarantee you if you ask the average jo why would you fly Virgin Blue, they'd say "because it's cheap", not because the crew tell great jokes.

The amount of passengers that we get flying with us that say at the end of the flight "Thank God we're flying with Qantas and not Virgin!" isn't as uncommon as you may think. Or the amount of people surprised that they don't have to pay for their headsets (this isn't due to price as a couple of times i and family have looked on the web and the DJ and QF fares have have only been a difference of sometimes $10!) .

I had an English passenger on a flight to Singapore with his family who said that he came over with BA and they were ok, but he'd rather fly with Qantas than BA and then his family stayed in Perth while he flew to Melbourne for work with Qantas, again great and then he said for some reason his company booked him to fly back to Perth with Virgin Blue, his only comment was "never again!"

yes, i agree, every airline/company has bad apples. Qantas has some really grumpy people that shouldn't be flying anymore and then Virgin have people that don't do what they were employed to do or be like either. As you said, everyone has different opinions and different things attract different markets and that is what keeps it all interesting. I definately think competition is healthy and keeps each other on their toes. It's just my opinion and that of my family, that Virgin isn't for us.

EI-CFC,

"Wrong side of the world for a start... "

Have you ever flown Virgin Blue? If not, you're commenting why???

Also, you can't compare Virgin Blue to Virgin Atlantic, yes they may have the same kind of ethos, yet they are completely different. Virgin Atlantic is a full service international airline with a completely different product flying on completely different aircraft. Virgin Blue is a low cost, domestic airline with a very limited product flying again on completely different, one class aircraft.

Oz
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Old 5th Nov 2005, 16:36
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OzCabinCrew, Virgin Flair is actually a virgin-group trait, not just Virgin Blue...

I have been reading this thread with interest and I have to say a large amount of tongue-biting - a lot of comments being made on here are outdated to say the least. One thing Virgin Blue is *very* strong on is pax safety - the days of pax getting up and doing the demo are *long* gone (and admittedly yes probably should never have been there in the first place).

I am not going to turn this into an interairline war, however I think its worth reinforcing as someone else previously mentioned, ALL airlines have their good and bad points - I hear stories every day as to why aa airline is cr*p, why bb airline is cr*p, why Mr Bloggs will never fly airline cc again etc.

The bitterness in this thread is wearing thin, lets keep it factual folks

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