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Old 28th Nov 2005, 00:15
  #441 (permalink)  
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“ Quod erat demonstrandum”

For those without a classical education this translated means

“There is nothing left to be proven”

This refers to Sydney s/h and her posts!!!!!!
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Old 28th Nov 2005, 00:22
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close Lowerlobe...

it actually means "which was to be demonstrated".
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Old 28th Nov 2005, 00:42
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surfside6,

The old adage is, "you can't fix stupid"......
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Old 28th Nov 2005, 01:15
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Sydney s/h,
I admit this is a pleasant change from the faaa's rhetoric but....

Actually no, in its original usage it meant “this which is proven or demonstrated” but today is used mostly in mathematical terms at the end of a problem which you have solved and it means “there is nothing left to be proven or demonstrated”.

The correct grammar is past tense not future tense and was allegedly used by Pilate after he had Jesus crowned with thorns to try and placate the crowd not before.
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Old 28th Nov 2005, 01:34
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Lowerlobe,

Interesting. Thanks.

Anyway, back to the slanging match........
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Old 28th Nov 2005, 02:36
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ozskipper

you are right the number crunchers are working overtime devising a plan to go non-stop from lhr to syd. as you said take a few seats out and fly it one way lhr - syd non-stop. GD has been saying for a while they need an aircraft bypassing asia. however the syd-lhr leg might not be possible (seasonal). dont forget as dame margret said syd-dallas (american airlines hub)is an option as is syd-jfk direct but not return. all we be revealed at christmas.
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Old 28th Nov 2005, 03:31
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rumour from a techie is that Boeing has offered the 777-200ER with 120 J/C sky beds and 3 extra fuel tanks and it can go SYD/LHR non stop both ways...interesting concept...

Back to the seriuos stuff..

Who here is happy with the faaa stance that they do not have to communicate with us until after negotiations are complete and that they are not going to fulfill their promise to have a vote on the JFK issue
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Old 28th Nov 2005, 04:04
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ok,

**** stirring aside..... I can assure you that alot of CSM's in S/H are pissed about the decision regarding the category transfer.

And the main reason why.... the first we heard about it was in an email/newsletter after the fact.
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Old 28th Nov 2005, 04:36
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Here are 2 intersting examples of media exposure(pardon the pun)

http://www.news.com.au/story/0,10117...-13762,00.html

http://www.crikey.com.au/articles/20...1625-7297.html
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Old 28th Nov 2005, 05:05
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The missing link....

I have found the one common denominator.
This same trait that covers all red tail flight attendants. Whether you be Thai , London Based, QF short haul or long haul there is a uniting point.

All can completely over fill and stuff up a galley trash compactor.
Then have the audacity to ask with the most innocent face summonable painted on for the said trash compactor to be fixed.
The request always starts with the disclaimer how "they" (on coming crew) would never do this and those l/h, s/h Thai, London based need more training better attitude etc

Now back to the slanging match....

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Old 28th Nov 2005, 06:51
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COMPANIES THAT FORGOT THE CUSTOMER.........

Facinating that the lead article in this weekends The Australian Financial Review is so scathing of Australia's corporate culture.
More specifically that of QANTAS, Coles Myer, Telstra ect.

Those who have been around pprune for a while will no doubt be aware of how QANTAS operational staff are desparing of the abuse and neglect being inflicted on our national icon.

The article describes the term "short-termism" and is described by the business council of Australia as major problem.
Their report concludes that "short-termism" is, "increasingly a driver of market behavior and a potential constraint on longer term value creation"

On pprune we have more correctly defined the problem as the, "executive performance bonus".

Hell, the BCA it seems agrees and goes on to say, "it may be that short-termism is the result of rational decisions made within an incentive framework that skews the decision maker's focus towards the achievement of short term rewards, even to the detriment of long term returns".

It goes on to explain how reinvestment in aircraft at QF has been constantly delayed to avoid the disincentive of market reaction to spending programs.

At pprune we have correctly described the term as "pigs at the trough". This term descibing the actions of Senior Executives gorging themselves on bonuses derived by maximising short term profits before they move on to their next gig. Leaving the company a basket case.

The article explains, "the overriding imperative in these [QANTAS, TELSTRA etc] cases has been to demonstrate to the market that management is focused on keeping costs down.
The distortion was compounded by executive renumeration schemes that set cost reduction targets as hurdles for bonuses and other incentives.
In a very direct manner, business manaagers were being encouraged to gorge themselves on the carcases of sacked workers.
Maybe you miss your revenue target but at least you meet your cost cutting KPI's."

Rings a bell doesn't it for those at the rat?

The whole article makes facinating reading especially since it comes from the same publication that only weeks ago was hailing Geoff DickSon as the new messiah.

If anyone has an account that allows the link to be cut and pasted it would make interesting reading for the general public.

It'll also be cathartic for those of us at the coalface who still care enough to bemoan our continuing and tragic slide into mediocrity...................
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Old 28th Nov 2005, 08:01
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COMPANIES THAT FORGOT THE CUSTOMER

Author: Andrew Cornell
Publication: Australian Financial Review (17,Sat 26 Nov 2005)
Edition: First
Section: Perspective
Keywords: Qantas (4)

--------------------------------------------------------------------------------

When you can't watch a movie on the net ... When you can't stretch your legs on a plane ... When the bank can't take care of your money ... Blame it on corporate Australia's habit of under-investing in the future

Across the spectrum, companies are having to face the fact that cost cutting does not constitute an investment in keeping their customers happy.

This week new Commonwealth Bank of Australia chief executive Ralph Norris admitted the bank had to work harder on customer service. It seems that satisfied customers stay with the bank and are more profitable. They are the key to sustainable earnings. And they like branches and helpful humans.

It sounded like a "Doh!" moment: "Oh, customers, that's what we're about; we're in a service industry, we better invest in service." CBA just hadn't made that investment.

In another core franchise, business banking, Norris confessed to a decade of "under-investment".

CBA, though, is hardly alone. There's Telstra: "Doh! We're a technology company and we haven't invested enough in technology infrastructure." Or Qantas: "Doh! We're an airline and we haven't been buying enough planes." And Coles Myer: "Doh! We're a modern retailer and our supply chains are old-fashioned."

Across the corporate spectrum companies are having to face the fact that they have under-invested in the future of their business. Instead, they have pursued shorter-term earnings growth through cost cutting and skimping on maintaining and growing core parts of their business.

These companies have, in ANZ Bank chief executive John McFarlane's memorable phrase, "harvested" without considering future crops.

David Kirk, the new chief executive of Fairfax, the publisher of this paper, has made the point that companies such as Fairfax have not been sufficiently "aggressive" about the future. He explains why: "More considered risks of course, to make acquisitions or to start products, or launch things, to position the company for growth, and growth inevitably is more risky because you're often putting costs out there before you can see whether the revenue's going to work."

The Business Council of Australia agrees the malaise - which goes by the ungainly name short-termism - is a major problem and commissioned a research paper for its annual review called "Beyond the Horizon: Short-Termism in Australia".

"Leading corporate managers, investors and other major participants suggest that short-termism is increasingly a driver of market behaviour and a potential constraint on longer-term value creation," the BCA concludes.

It defines the issue as "the excessive preoccupation with projects, activities and investment designed to deliver improved near-term returns and outcomes at the expense of those that could deliver higher returns and outcomes over the long run".

More technically, it becomes "investment myopia" - inflating the value of near-term returns or, alternatively, excessively discounting future returns.

So Coles Myer finds itself two to three years behind arch rival Woolworths in supply chain management. The blow is doubled: Coles Myer is now spending $600 million over three years while Woolworths lowered its cost of doing business by $1.15 billion in 2004-05 aided by its previous investment in the Project Refresh supply-chain overhaul.

Behind this investment myopia, paradoxically, is a sharper focus on investment performance. The major investors in companies - institutional shareholders and fund managers - are now judged on their quarterly returns. They in turn transmit that constant pressure on to companies. Although fund managers say they are not chopping and changing on a quarterly turn, pressure exists.

In its report on short-termism, the BCA notes the reality: "While the three- to five-year range is an important gauge of performance, it is a lagging indicator and in practical terms gives little guide to future performance.

"As the only way to climb the fund manager league tables is currently one quarter at a time, there are strong competitive pressures to achieve results on a short-term basis. In circumstances where fund performance has been poor, quarterly performance can take on a heightened significance."

A former head of strategy at Colonial remembers being in the target's "war room" during CBA's successful takeover bid.

"We had been constantly speaking to our major investors, gauging their reaction to the bid, talking to them about the long-term value we were building into the company," he says. "We thought they were on-side. But you could watch, as the price moved, those funds just cashing in, one after the other, as they achieved their quarterly performance numbers. They didn't give a f--- about the long term."

The BCA research supports this interpretation: "It may be, however, that short-termism is the result of rational decisions made within an incentive framework that skews the decision makers' focus towards the achievement of short-term rewards, even to the detriment of long-term returns," it says.

"The structure of the funds management sector, the shortening of media/reporting cycles, and increasing levels of media scrutiny are often cited as examples of incentive frameworks which affect the behaviour of fund managers and corporate decision-makers."

Thus the incentives for Qantas to constantly upgrade its fleet of planes are offset by the disincentive of market reaction to spending programs. But the investment can't be postponed indefinitely and Qantas has now committed to a $20 billion renovation of its fleet over 10 years from 2010, on top of a $9 billion program already begun. Not only is Qantas's existing fleet nearing the end of its natural life, the cost of maintenance and rocketing fuel bills from less fuel-efficient older aircraft mean the decision to delay replacement has proved even more costly over time.

The overriding imperative in these cases has been to demonstrate to the market that management is focused on keeping costs down.

The distortion was compounded by executive remuneration schemes that set cost-reduction targets as hurdles for bonuses and other incentives. In a very direct manner, business managers were being encouraged to gorge themselves on the carcasses of sacked workers. Maybe you miss your revenue target but you still make your cost-cutting KPI (key performance indicator).

The BCA cites a Duke University and University of Washington study of 401 senior financial officers of United States companies which found 78 per cent would give up economic value in exchange for reporting smooth earnings growth. Fifty-five per cent of respondents would delay the start-up of profitable investment projects to avoid missing an earnings target, while four out of five executives would defer maintenance and research spending to meet earnings targets.

"Investors prefer the certainty of results today to the prospect of higher but possibly riskier results tomorrow," says ANZ's McFarlane. "The institutionalisation of money together with regular fund performance benchmarking has refocused shareholders towards shorter-term returns. Annual guidance is now almost a given.

"The consequences of short-term underperformance are material. This is in sharp contrast with the purpose of companies, which is essentially to produce acceptable returns for shareholders over the medium term."

Kevin Eley, chief executive of HGL, a listed investor in private companies (see story opposite), sums up the situation: "The first thing to recognise in the public and private company thing is that with private we are in for the long term. With public companies, it is very difficult to consider issues from the long-term perspective."

The temporal mismatch is perhaps best illustrated in the resources world, where a project maybe 10 or even 20 years in development and may run for 100 years. But sharemarket valuations, based on discounted cash flows, don't work over those periods.

Iconic Australian mining figure Arvi Parbo, former managing director of Western Mining Corp and chairman of BHP, made precisely this point in a eulogy for WMC when it was taken over by BHP Billiton.

Paying tribute to Lindesay Clark, a 40-year veteran of WMC, Parbo noted "funds were allocated for bauxite exploration in the Darling Range in the 1950s and for nickel exploration at Kambalda in the 1960s. These modest sums were a severe strain on the company's finances at that time.

"Had discounted cash flow (DCF) calculations then been popular, neither of these projects would have proceeded: the bauxite had been pronounced uneconomic by previous investigators, and there had been no nickel found in the goldfields after 70 years of intense exploration for gold."

Yet today the combined value of the companies that emerged from that vision, WMC and Alumina, approaches $20 billion - more than 300 times the $50 million (in today's dollars) Western Mining was then worth.

The challenge is complex. According to McFarlane "the three main challenges facing companies today are staying alive, producing value for shareholders and building an enterprise that will not only survive but also succeed over the longer term".

Another manifestation of short-termism is executive churn. The blunt response of many boards to shareholder pressure over performance has been to sack chief executives.

According to Booz Allen Hamilton, the underlying tenure of CEOs is 4.9 years - less time than a typical businesses cycle.

The growing recognition of under-investment today is a reaction to several factors. In part it is cyclical. The director of Advanced Strategies at AMP Capital Investors, Michael Anderson, says the ratio of capital expenditure (a current measure of investment) to depreciation (a measure of past expenditure) shows Australian companies are in an above-cycle phase of investment.

"I suspect there are two elements there," he says. "One is catch-up, coming off a period of under-investment in 2002 after the dotcom collapse. The other is a recognition of the strong Australian and global economy and the need to build capacity."

Anderson argues investors such as AMP Capital Investors do not have a short-term perspective and predilection for immediate returns at the expense of longer-term sustainability. "AMP Capital Investors pushes long-term incentive plans for executives, we want long-term shareholder value, we want companies to invest," he says. "That's why we argue executives should be incentivised to participate in the fruits of investment three years down the track."

Anderson concedes that the market does react much more quickly than five or even three years ago. Analysis is much more sophisticated, and some companies may not do a great job of explaining their plans.

The market can still be capricious. When ANZ reported its recent record profit, the bank's expenses grew nearly 8 per cent. McFarlane's explanation was straightforward: the bank had hired thousands of new staff and opened branches, investment was ongoing for growth in the future. The share price was crunched. ANZ stock lost almost 2 per cent on the day of the announcement as investors reacted to the short-term implications of the investment cost.

McFarlane was unapologetic: "We have consciously reduced this year's result for future gains," he said.

With McFarlane's record, investors can be confident those future gains have a good chance of emerging. And the share price did recover.

Yet, as the examples of other major companies show, the prevailing ethos has been that it's better to keep today's shareholders happy by holding back expensive investment - which will only benefit tomorrow's shareholders.
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Old 28th Nov 2005, 09:07
  #453 (permalink)  
 
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the whitlams

oh gee guys,and I was just starting to enjoy the Latin classes - who said we only pour tea & coffee!!

my favourite is "IN VINO VERITAS" which translates as "drinks in my room at 6pm & we'll bag the company and the csm!"
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Old 28th Nov 2005, 18:58
  #454 (permalink)  
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Very good lurker.....

The old drinks at 6 is almost a dying tradition and it's always good to see the affect a bit of booze has on conversation and I'll go with anything that revives tradition so with that idea in mind....

"Duces Tecum"

which is BYO (especially if tech crew have been invited)

Also because we don't want this to get too light hearted ,(this is getting more like the reuters news agaency), my thoughts on the current faaa...............

"Asinus asinorum in saecula saeculorum"

Last edited by lowerlobe; 28th Nov 2005 at 21:46.
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Old 29th Nov 2005, 02:00
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Just received the ballot paper for the election of 5 divisional councillors, why didn’t the faaa put the ballot paper for the JFK dispensation in at the same time???????

Also the company has just announced a new policy of selling crew rest seats on sectors less than 6 hours even though it is against our EBA!!!!!!!

The flight back from Perth the other day had full revenue pax with boarding passes in the crew rest seats. So I take it that although the staff in the office have morning tea after only being at work 90 minutes crew are expected to stand up for 6 hours without a break and have a meal standing up!!!!

It is still not on the faaa web site at 1.55 pm but apparently the union is working for us to secure our rights under the EBA ,just as they are on the JFK shuttle…LUCKY US…
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Old 29th Nov 2005, 02:59
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"The flight back from Perth the other day had full revenue pax with boarding passes in the crew rest seats. So I take it that although the staff in the office have morning tea after only being at work 90 minutes crew are expected to stand up for 6 hours without a break and have a meal standing up!!!!"

FaaaaaaaaaaaaaaarrrrrrrrK!!
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Old 29th Nov 2005, 03:12
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Angel Rest In Peace

Sad to report that a female flight attendant collapsed and died of an apparent heart attack outside the QCC building around 7 o'clock this morning. Ambulance crew attempted to revive her but sadly to no avail. May she rest in peace in the big crew rest in the sky.

Last edited by Front Pit; 29th Nov 2005 at 12:24.
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Old 29th Nov 2005, 03:17
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Terrible news to hear of the loss of one of our own.
Condolence to the family for their loss.
Rest in peace and amen to that..........
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Old 29th Nov 2005, 09:09
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Exclamation L/H Loss

Agree with you Moderator.

I arrived in this morning into QCC amidst all the mayhem.

As you are aware -I'm NOT one of the Visitors most strident supporters !!!!!!!

BUT,..........................on this occasion ( as much as it hurts to say this ) they were GOOD.

Well coordinated, EAP for the crew affected and phone calls to the deceased friends/crew.

One of them ( ex PER guy)-I understand..... even went to the Hospital to support the husband and family.-Bravo.

These are the times when the QF family kicks in and the reality of the fragility of life takes over.

Rest in Peace.
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Old 30th Nov 2005, 02:21
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"One of them ( ex PER guy)-I understand..... even went to the Hospital to support the husband and family.-Bravo."


Yes, DH is an ex-Longhaul CSM and the ONLY one of that lot who has ANY operational experience , people skills or humanity.

My dealings with the rest prove them to be self-serving and useless.

--------

Has anyone any info on the crew rest issue where it is rumoured to NOW be saleable for flights under 6 hours??
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