Shouldnt we all be checking boarding cards?

[tetzuo]

must be an british thing, here over in germany cc donīt have to check bording cards, therfore we have the staff at the gates.

[757girl]

I can't believe there are some airlines who don't check the boarding cards! We cannot trust the ground staff to always check them properly-there have been instances where they have failed us. For our pre-flight questions, we sometimes get asked what we need to check on the cards- esp important for the person on the boarding door. It's going to be their ass that gets booted if we carry someone who shouldn't be on board- if the ground staff don't check and subsequently we also don't check properly, then there is a serious safety issue. It's also not ok to resolve this by finding the discrepancy from the head count- it just shouldn't get that far. It annoys me when pax get angry when asked for their card and act like it's the biggest inconvienience ever, just cause they have to dig into a bag for it. I wouldn't be happy travelling as a passenger if halfway through a flight, the crew discovered they had an extra passenger (s). I treat ever passenger with suspicion and monitor pax behavior as they board and during the flight. You can't take chances nowadays.

[Tudor]

I treat ever passenger with suspicion and monitor pax behavior as they board and during the flight.

I'm sure your intentions are admirable but I think you ought to lighten up a little bit, you're cabin crew not MI5! As important as safety and security is, you are in the hospitality business and you need to treat your passengers with respect and courtesy not suspicion. I remember on my training course we were told not to 'police the cabin' and I think that's something a few crew ought to take on board!

[sunshine40]

Are you serious? Check my boarding pass, look at my face, I absolutely want you to do that.

If you can't take your job, and your own security seriously, you shouldn't be in the business. Hospitality is only part of the business you are in, safety and security is surely the main issue.

It's what most of these forum subjects cover, one way or another.

[757girl]

Tudor-

I didn't mean that I don't treat pax with courtesy, it's just that if someone is behaving strangely when they board or during the flight, we would report it to the senior and check it out if we needed to. We were actually taught to go through criteria in our heads when meeting pax- I don't assume that all pax are totally harmless individuals, because the events of 9/11 have sadly forced us to be extra vigilant. I agree that we aren't exactly MI5 but we are the passengers protection to some extent.

[Empty Cruise]

Simple answer...

...one very well known LCC out of STN don't use ground staff @ the gate - they use one of the CC to man the gate

Just try & be last off the plane next time, & you will be chased by one of the main crew to the gate.

So - the CC actually does the checking of boarding cards - but not as we know it...

Empty

[El Grifo]

Prior to 9/11 (sic) some elderly relations of my wife, boarded an aircraft in Seattle thinking they were heading for a visit to blighty.

25 mins into the flight, they were welcomed to flight blah blah blah to somewhere in Canada.

Screwed up their whole plan. Never did make it to blighty.

WTF happened there, can anyone explain ??

[Farmer 1]

Well, speaking personally, I think they probably got on the wrong aeroplane.

[derekl]

. . . which of course leads to the famous American CC announcement of "Welcome aboard Blahair flight 123 to San Francisco. If you're aboard flight 123 and your destination is not San Francisco, this is a pretty good time to unboard".

[El Grifo]

Mmm. Check that Farmer !!

But HTF do an elderly couple with a ticket for London Heathrow end up on a flight to friggin Canada, in country that figures that it has got everything running just patsy.

Or is that how the dodgy boys got aboard the 9/11 (sic) flights.

ie. total friggin complacency !!

[Farmer 1]

Perhaps the check-in person was a bit off-colour that day. You know, a bit il(sic).

[tea_or_coffee?]

sorry to say its a regular occurence at LHR. not enough ground staff, similar flight numbers, confused (stupid) pax etc.

Got one the other day.

Getting fed up with the yanks though, they are the only ones that really give us grief at being asked to produce their boarding cards at the door. How dare us little europeans hinder an American! perish the thought.

Tea or Coffee Sir..........or optrex?

[Tudor]

I've even been accused of racism for daring to ask to see someone's boarding card although that says more about them than it does me...

[Ckin Gal]

At our station they check the boarding cards at security. we also check the boarding cards and ID at the gate as they enter as we have closed gate policy, the boarding cards are checked as they leave the gate to direct them to the correct steps and cc check at the door as well. to make our lives easy we put to same sized a/c in same livery next door to each other so we can change gates easily when load sheets need producing. doesn't always help t pax tho. hee hee

[striparella]

Of course they should!

Luckily on my airline people are refused on board if they don't have their stub.

But no flight goes by without a passenger losing theirs and not understanding the gravity of the security issues!!

Passengers, god bless them!

[GLAcabincrew]

I usually joke that we're making sure they don't go to MAN or LGW by mistake! Especially downroute where the gate staff are not always as vigilant as they could be! It has happened that someone tried to get on the wrong aircraft and we've had to get ground staff to escort pax back to the terminal!!!!!

I usually joke that we\'re making sure they don\'t go to MAN or LGW by mistake! Especially downrouite where the gate staff are not always as vigilant as they could be! It has happened that someone tried to get on the wrong aircraft and we\'ve had to get ground staff to escort pax back to the terminal!!!!!