Virgin Australia - no food in economy.
Please be advised that as of 25 March 2021 we have updated our food and drink offering on all flights. As a result, guests will continue to receive complimentary water, with tea and coffee also provided. However, complimentary food will no longer be provided in our economy class cabin. We understand you have purchased a fare inclusive of a complimentary snack. If you would still like to receive a snack, please make yourself known to cabin crew once on board and they will be able to assist. |
I wouldn’t even call it a token snack let alone ‘food’.
My last USA Dom flight I got a coffee and a mint. |
Originally Posted by Icarus2001
(Post 11015064)
A friend forwarded this to me yesterday. No "complimentary" food in economy anymore. Food available for purchase? Very light on detail. What about the fare paid that included a food component?
Answer to your question is in the text you quoted, if you purchased a ticket with food included then let cabin crew know so they can give you a complimentary snack. |
Six months ago they were still in administration and had not been purchased by a new owner. Now they are a fully fledged airline operating in a very competitive environment. In my humble opinion it is NEWS that they will not offer complimentary "food" in economy any more. You are of course free to disagree with my opinion.
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I've flown quite a few times with VA and the lack of tea and coffee has annoyed me (usually at 6am); if they bring that back, I don't really care about a meal or snack.
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Originally Posted by Icarus2001
(Post 11015091)
Six months ago they were still in administration and had not been purchased by a new owner. Now they are a fully fledged airline operating in a very competitive environment. In my humble opinion it is NEWS that they will not offer complimentary "food" in economy any more. You are of course free to disagree with my opinion.
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1A you don’t like the Byron Bay cookie?
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Originally Posted by Global Aviator
(Post 11015095)
1A you don’t like the Byron Bay cookie?
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Originally Posted by Icarus2001
(Post 11015064)
A friend forwarded this to me yesterday. No "complimentary" food in economy anymore. Food available for purchase? Very light on detail. What about the fare paid that included a food component?
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What a way in which to treat 'guests'? Why don’t Virgin ditch this silly euphemism and call those who sit on their aircraft what they are: passengers? Or bogans. :E
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If you paid for the snack in the price of the ticket then it's not complimentary.
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Dare me to chime in with the truth? Or just sit back and drop banga's when you least expect it.
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Don’t really call Qantas offerings a snack either.
Bring back the Bundaberg Ginger Beer. Bring back the sandwiches or hot quiches. Bring back the 5’o clock beers. Then I’ll rank them higher than Virgin. |
I have a crazy idea. Make flying ‘ nice’ again.
Where people dress properly, a ticket costs more than a taxi fare to the airport, even in Y you have decent leg room.. and the whole experience is, well, .. nice. ( ok .. I will just go back into my cave). |
Originally Posted by Icarus2001
(Post 11015091)
Six months ago they were still in administration and had not been purchased by a new owner. Now they are a fully fledged airline operating in a very competitive environment. In my humble opinion it is NEWS that they will not offer complimentary "food" in economy any more. You are of course free to disagree with my opinion.
https://www.executivetraveller.com/n...-economy-class |
Happy to pay for food, but give me some reasonable options. FFS.
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We understand you have purchased a fare inclusive of a complimentary snack. If you would still like to receive a snack, please make yourself known to cabin crew once on board and they will be able to assist. If you paid for the snack in the price of the ticket then it's not complimentary. |
Surprised no-one's pointed out that this means V3 is competing with JQ, not QF.
With "support" from the mothership for JQ cannot see this will improve the prospects for V3, up to JH to prove otherwise. |
This is becoming the new normal in Europe and has been in the USA for sometime as far as short haul flights are concerned. Eat before you leave, buy onboard or bring a sandwich. Even if a meal is provided, with the current COVID precautions it will likely be not up to expectations anyway.
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Correct me if I'm mistaken but wasn't pay-for-food the catering model that Virgin had for the back of the bus back in the good old days when they actually made money.
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And I remember First & Business class early morning flights OOL - SYD, early 90's I would say....the second after the seat belt signs were off, the white linen was put down, full hot breakfast, bottomless coffee, until descent, then the linen was taken away try tables upright and into Sydney....fabulous indeed!
I am so pleased to have known that 'other' time...CX serving brandy after the meal service in Y class.....things were so much better until...'Our customer research has revealed what you want'....no it damn well has not!! |
Originally Posted by minigundiplomat
(Post 11015092)
I've flown quite a few times with VA and the lack of tea and coffee has annoyed me (usually at 6am); if they bring that back, I don't really care about a meal or snack.
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I don’t mind paying for proper food, but not junk food. Meantime Virgin should stop referring to its customers as ‘guests’ and call them what they are by definition - passengers.
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Originally Posted by Icarus2001
(Post 11015064)
A friend forwarded this to me yesterday. No "complimentary" food in economy anymore. Food available for purchase? Very light on detail. What about the fare paid that included a food component?
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Originally Posted by SOPS
(Post 11015261)
I have a crazy idea. Make flying ‘ nice’ again.
Where people dress properly, a ticket costs more than a taxi fare to the airport, even in Y you have decent leg room.. and the whole experience is, well, .. nice. ( ok .. I will just go back into my cave). |
75%? Where did you pull that figure from
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Originally Posted by SOPS
(Post 11015261)
I have a crazy idea. Make flying ‘ nice’ again.
Where people dress properly, a ticket costs more than a taxi fare to the airport, even in Y you have decent leg room.. and the whole experience is, well, .. nice. ( ok .. I will just go back into my cave). Yes crazy, the vast majority of people dont want that ****, what I want from flying fast in and out of the airport and a seat on a safe plane and if flying longhaul in flight entertainment. I dont care what others wear, dont care about the ****ty snack on short haul. People who want to return to the "golden age of flying" pay for first class. |
Is this part of the new world airline concept that JH was talking about? Where the back end is like Jetstar and the front end is like QF? Bogans at the back and business up the front? What happens is that the bogans still travel Jetstar because they don't feel out of place and business travels QF because they don't want to mix with the bogans even if it is in Y. Your new world airline just gets the brand loyalists and the crumbs.
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A good percentage of domestic flights in Australia are less than 2.5 hours duration. It amazes me that people cannot go without a heavy feed for that amount of time? Most workers will go 4 to 5 hours before having a break which may include coffee and a snack, or lunch. And most workers can go 3 to 4 hours without having to take a sh#t also. But oh no, not when it comes to flying. Let’s say the plane departs for a 70 minute flight. By the time it hits cruise and the seatbelt signs are switched off people have been onboard for around 30 minutes average. But they rush for the onboard ****ter. A lineup of defecators who barely lasted 30 mins in their seat. WTF? Then there is the food - why why why, why do you need a feed? It’s a 1 hour flight. Crew are running about like blue arse flies to hand out mini bottles of water, OJ and a cookie. FFS, eat at home! The snacks on the aircraft (especially) the coffee are complete ****, and the airport is a ripoff!
So yeah, VA may be offering crap onboard, but nobody is suffering. It’s Stockholm syndrome all over. It’s like the wankers who speed up on the road when you finally get an overtaking lane. It’s psychological. They do 80 in a 100 zone and when you get to the overtaking lane they speed up to 130 so you can’t pass, and then drop back down to 80. Same same with flying, people just have to run for the dunnies when the seatbelt sign is removed. Here is a thought, take a pre-boarding crap in the airport. People then whinge they get crap food on a 50 minute flight. Here’s a thought - eat at home before you travel to the airport!!! |
Originally Posted by MickG0105
(Post 11015349)
Correct me if I'm mistaken but wasn't pay-for-food the catering model that Virgin had for the back of the bus back in the good old days when they actually made money.
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Originally Posted by Epicurus
(Post 11015720)
A good percentage of domestic flights in Australia are less than 2.5 hours duration. It amazes me that people cannot go without a heavy feed for that amount of time? Most workers will go 4 to 5 hours before having a break which may include coffee and a snack, or lunch. And most workers can go 3 to 4 hours without having to take a sh#t also. But oh no, not when it comes to flying. Let’s say the plane departs for a 70 minute flight. By the time it hits cruise and the seatbelt signs are switched off people have been onboard for around 30 minutes average. But they rush for the onboard ****ter. A lineup of defecators who barely lasted 30 mins in their seat. WTF? Then there is the food - why why why, why do you need a feed? It’s a 1 hour flight. Crew are running about like blue arse flies to hand out mini bottles of water, OJ and a cookie. FFS, eat at home! The snacks on the aircraft (especially) the coffee are complete ****, and the airport is a ripoff!
So yeah, VA may be offering crap onboard, but nobody is suffering. It’s Stockholm syndrome all over. It’s like the wankers who speed up on the road when you finally get an overtaking lane. It’s psychological. They do 80 in a 100 zone and when you get to the overtaking lane they speed up to 130 so you can’t pass, and then drop back down to 80. Same same with flying, people just have to run for the dunnies when the seatbelt sign is removed. Here is a thought, take a pre-boarding crap in the airport. People then whinge they get crap food on a 50 minute flight. Here’s a thought - eat at home before you travel to the airport!!! funny how the people that hunt around for a $49 fare because they think flying is overpriced are happy to fork out another 15 bucks because they can’t possibly last 50 minutes without a glassful of Shiraz and 3 biscuits with cheese.... Same people would balk at paying 12 bucks at DMs for a whole bottle! |
Originally Posted by Fliegenmong
(Post 11015361)
And I remember First & Business class early morning flights OOL - SYD, early 90's I would say....the second after the seat belt signs were off, the white linen was put down, full hot breakfast, bottomless coffee, until descent, then the linen was taken away try tables upright and into Sydney....fabulous indeed!
I am so pleased to have known that 'other' time...CX serving brandy after the meal service in Y class.....things were so much better until...'Our customer research has revealed what you want'....no it damn well has not!! |
And you Australians have the audacity to moan about "whingeing Poms?". This is pathetic coming from some of you.
Flying is now cheap. Food on aircraft is generally rubbish. And pricey. Buy a nice bloody sandwich and a bun to take with you. It won't cost you much, either.......Sheesh! |
Ha funny, don’t ever recall seeing any hot food in Economy in VA on all my flights over the years, chips and pretzels mostly.....even over dinner flights so this is hardly new.
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Update: My friend flew today and tells me that they could only manage cold drinks, water and juices. Not even the tea and coffee promised in the VA email. On a nearly four hour sector. What a circus.
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I can't believe so many people on here like airline food. :yuk:
To be fair to the people that prepare and dish it out, when it comes to feeding people 10k in the air there is a lot that needs to be compromised. If you want a good meal, eat at home or at a restaurant at the airport, works all the time. If allowed, carry your own lunch box. |
I wonder if V4 will gain some traction and market share under Bruce Buchanan’s leadership.
Might be hard once Rex starts flying 330s across the Tasman. |
Originally Posted by MickG0105
(Post 11015349)
Correct me if I'm mistaken but wasn't pay-for-food the catering model that Virgin had for the back of the bus back in the good old days when they actually made money.
So to me it's good news that they might revert to their old ways (and which might have been more profitable too) |
It doesn’t effect me so I may well be wrong but just to empathise with some of the busy corporate “guests” for a moment.
Perhaps business passengers who are getting up at 4:30 in the morning to get the 6am flight to MEL/SYD/BNE/ADL don’t want to get up any earlier to buy their breakfast at the terminal. They want to use the dead time on the plane to eat so they can get off at the other end and head straight to their 8am meeting. At the end of the day they want to head to the airport and get on a plane, spending the absolute minimum time in the terminal. So if they haven’t eaten at work, or in the taxi, or in the security queue or waiting for boarding to start, or while squeezing 180 passengers on to a 737.... now they are kinda hungry and they don’t want to have to find food at the other end as they really just want to get home. So getting some edible food would make good use of the otherwise wasted time sitting in a pokey seat, wishing you were home already. It’s not super important but it just may be a big enough deal to make you spend another $40 of your employers money to fly with a carrier that will feed you (even if it’s crap). |
Originally Posted by Beer Baron
(Post 11016256)
It doesn’t effect me so I may well be wrong but just to empathise with some of the busy corporate “guests” for a moment.
Perhaps business passengers who are getting up at 4:30 in the morning to get the 6am flight to MEL/SYD/BNE/ADL don’t want to get up any earlier to buy their breakfast at the terminal. They want to use the dead time on the plane to eat so they can get off at the other end and head straight to their 8am meeting. At the end of the day they want to head to the airport and get on a plane, spending the absolute minimum time in the terminal. So if they haven’t eaten at work, or in the taxi, or in the security queue or waiting for boarding to start, or while squeezing 180 passengers on to a 737.... now they are kinda hungry and they don’t want to have to find food at the other end as they really just want to get home. So getting some edible food would make good use of the otherwise wasted time sitting in a pokey seat, wishing you were home already. It’s not super important but it just may be a big enough deal to make you spend another $40 of your employers money to fly with a carrier that will feed you (even if it’s crap). |
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