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-   -   MAn on Hold for 15 Hours Qantas (https://www.pprune.org/australia-new-zealand-pacific/492071-man-hold-15-hours-qantas.html)

blackhand 3rd Aug 2012 00:52

MAn on Hold for 15 Hours Qantas
 
Do you believe it??
Man on hold with Qantas for 15 hours - Yahoo!7

Di_Vosh 3rd Aug 2012 02:27

Difficult to believe.

Oddly, from the comments from The Age in Melbourne, most of the readers don't believe him either

Welcome to Qantas, please hold - for 15 hours

DIVOSH!

Old Akro 3rd Aug 2012 03:05

Age had a photo of his mobile phone showing elapsed time.

diddly squat 3rd Aug 2012 03:09

and QF have not admitted it but offered to pay his phone bill for the 15 hour on hold call to their call centre. He has records of a 15 hour call to their call centre.

Qantas confirmed it was investigating but had found no record of such a wait.
''In fact, our average contact contact centre wait time during that period was under a minute and the longest wait time was 17 minutes,'' a spokesman said.
The airline apologised for a separate issue where Mr Kahn's booking was cancelled due to a system error. It was reinstated
:ok:

Fonz121 3rd Aug 2012 03:27

Regardless of whether its real or not, he's a moron for not thinking something wasn't right after the first hour. To hold for a further 14 is just idiotic. Who does that? :ugh:

Old Akro 3rd Aug 2012 03:33

Someone trying to make a point does that. Did you read the article including his comments?

Fonz121 3rd Aug 2012 03:53

I'm not sure what his point is. That technology sometimes fails?

At least the majority of the readers aren't buying it.

Jay & Silent Bob 3rd Aug 2012 04:02

Somebody with the exact same name, also from Adelaide, appeared in another story a few days earlier.

Herald Sun


Edit: Appears you need to register to read the article.

crewmeal 3rd Aug 2012 06:05

And the UK's Daily Mail take on this article......

Qantas leaves customer on hold for 15 HOURS | Mail Online

Redpanda 3rd Aug 2012 06:19

Must have had a super dooper battery in his phone.................

Tidbinbilla 3rd Aug 2012 07:01

Who cares?

This is a PILOT's rumour network, not Today Tonight.


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