Perhaps not but profits in our industry are dependent on passenger satisfaction. Skytrax being a respected measure of passenger satisfaction.

I wonder if the smartest guys in the room will draw any conclusions or make any comparisons with the results of the 2003 survey?

The one where QF was voted 3rd best airline in the world.

Perhaps I can help ?

2003 closely corresponded with the year that Dixon appointed the current cabin crew management team.

The ones that gleefully and remorselessly followed the Dixon/Brown school of, "people management". :rolleyes:

They also happen to be the ones that many of us find inexplicably, still there. :ugh:

Engagement anyone.............

Qantas Slips
 

An appalling IFE system
Tired Cabins
Ancient 767s still flying internationally
Totally disengaged workforce
Very littler money spent on the product
No innovation
Delays delays,cancellations
A management that has no skill set to run an international airline
In short...neglect...and it shows big time!!!

Surfside...

Feeling disengaged?

Dry your tears and leave.

Get a job as a cashier at Woolies or something. Perhaps then you will be happy. You are not Tech Crew, you're clearly cabin crew as I have NEVER heard any Tech Crew bag out our airline.

But you wont leave will you mate... The pay is just too good isn't it mate? It's people like you who are damaging Qantas. Not the 99.99% of the other's still working there, trying their hardest day in day out to be the best employee's they can be. Start pulling your weight around the place, put a smile on and you MAY just have a good day at work.

Rant over.