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Jetstar A330 Osaka - Gold Coast
Jetstar A330-200 cockpit fire and diversion
June 11, 2009 – 6:48 am, by Ben Sandilands Jetstar statement regarding Jetstar Flight (JQ 20) Osaka - Gold Coast A Jetstar A330-200 aircraft operating directly between Osaka and the Gold Coast has made an emergency in-flight diversion but safe landing into Guam International Airport this morning. Flight JQ 20 departed Osaka (Kansai International Airport) at 20.50 pm local time/ 22.50 pm Australian Eastern Standard Time (AEST) bound for the Gold Coast. It is understood there was smoke in the cockpit followed by the right hand cockpit window area catching fire before being extinguished by technical crew approximately 3 hours and 50 minutes into the flight operating direct to Australia. The cockpit window fire was contained to the cockpit only of the aircraft before it was extinguished. The A330-200 Osaka-Gold Coast service was carrying 186 passengers, 13 crew (including 9 cabin crew and 4 pilots) and 4 infants. The majority of passengers are Japanese nationals in addition to some overseas nationals and a small number of Australians, the final number to be confirmed. The aircraft landed without incident into Guam International Airport at 02.20am local time / 02.20am AEST. All passengers and Jetstar crew are safe and there are no reports of injuries. Passengers were successfully disembarked around one hour after arrival into Guam. All passengers were addressed by Jetstar crew, were cleared through Customs and Immigration in Guam, and are now being accommodated in local hotels in Guam. Alternative flight arrangements have now been made for them to continue to Australia. Passenger and Jetstar crew recovery will occur through a Jetstar A330-200 aircraft departing this morning from Sydney to Guam and returning to Brisbane International Airport. Aircraft Engineers in Guam are currently inspecting the aircraft and Jetstar have both advised and are working proactively with relevant authorities. Further customer enquiries can be made to Jetstar on 131 538 (Australia). |
JQ A330 Fire
Jetstar flight from Japan diverted to Guam
Jetstar has just confirmed that one of its A330-200 aircraft operating from Osaka to the Gold Coast has been forced to make an emergency landing at Guam International Airport after part of its cockpit caught fire. The aircraft landed safely in the early hours of this morning after smoke was detected in the cockpit "followed by the right hand cockpit window area catching fire" before being extinguished by the crew about 4 hours into the flight. There are 213 people on board including 200 passengers - mostly Japanese nationals with a small number of Australians - and everyone on board is safe. Jetstar will this morning dispatch an A330 from Sydney to Guam to bring the crew and passengers to Brisbane. Jetstar says it's "working proactively with relevant authorities" in relation to the incident. |
From the Sydney Morning Herald
Perhaps the title should have read "Qantas Pilot saves Jetstar Aircraft"? :} :}
Emergency landing: fire on board Jetstar flight to Gold Coast A cockpit fire has forced an international Jetstar flight carrying 203 people into an emergency landing on the tiny Pacific island of Guam. The A330-200 aircraft - flight JQ 20 - left Osaka's Kansai International Airport for the Gold Coast just before 11pm last night (AEST) carrying 186 adult passengers, four infants and 13 crew including nine cabin crew and four pilots. Jetstar says a small number of Australians were on board the plane, which was carrying mainly Japanese nationals. The airline says almost four hours into the flight, smoke was seen in the cockpit and moments later the right-hand cockpit window caught fire. "There was smoke in the cockpit followed by the right-hand cockpit window actually catching fire before it was extinguished by our pilot," Jetstar spokesman Simon Westaway said. "The fire in the cockpit window area was contained only to the cockpit and no other part of the aircraft." Mr Westaway said the pilot who extinguished the fire was "very experienced''. "He has over 12,000 hours in flight experience - he's a 14-year pilot and he's come out of Qantas, so they're a very experienced crew on the flight,'' Mr Westaway said. "We've advised the relative authorities , we're working with them and Qantas engineering are also working on it as well. Mr Westaway said it was "way too early'' to speculate about what caused the cockpit fire. "We have a very modern fleet of A330s, the aircraft in question has been in operation for less than two years,'' he said. "Our A330 fleet are maintained by Qantas and it's last major maintenance check occurred in Australia with that aircraft. "We are, naturally, concerned, but our most important priority is to get everybody to Australia.'' Mr Westaway said the aircraft, which was operating directly between Osaka and the Gold Coast, landed safely in Guam earlier this morning. No passengers were injured. Jetstar would send another A330-200 aircraft to Guam to ferry the stranded passengers to Brisbane early tomorrow morning, Mr Westaway said. The island of Guam is a US territory, located in the Pacific Ocean about 2100 kilometres east of the Philippines. |
Simon Westaway was also on ABC fm this morning. He managed to successfully say Qantas engineering twice in his 30 second grab. Talk about trying to share the incident around the group. Why cant they just cop it on the chin and deal with it like big boys??
Bulla |
"Our A330 fleet are maintained by Qantas and it's last major maintenance check occurred in Australia with that aircraft. Mr Westaway, stop lying. |
Which aircraft?
Is it VH-EBE OR EBF??
Not that it matters just curious, and not net savvy enough to find out.:ok: |
VH-EBF
message too short...blah blah blah |
Flight JQ 20 departed Osaka (Kansai International Airport) at 20.50 pm local time/ 22.50 pm Australian Eastern Standard Time (AEST) bound for the Gold Coast. |
Dear Tailwheel - o great and powerful moderator (a bit of flattery never hurt!):ok:
Would mind editing the thread title to read "Osaka" instead of "Osake" - which, last time I checked, is a rather powerful Japanese beverage.:} After which you can delete this post! _____________________ What do you expect over the second cup of coffee in the morning? :} Title corrected! :ok: Tail Wheel |
Maybe an A check was done in Australia, unless the definition of a major check has changed, the last major maintenance check was done in the Philippines. Mr Westaway, stop lying. |
Why speculate where the last major check was carried out? It has absolutely nothing to do with a windshield heat malfunction that most likely caused the smoke and overheat.
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The last cockpit smoke incident on EBY was linked to maintenance and it was carried out in HAEKO. See atsb report below.
200801100 This is just garbage to claim the major maintenance was done in Australia it never has been. EBF had a c check in Dec last year in Manilla. |
Pilot was from Qantas? probably explains why the bbc ws just reported it as a qantas a330 not jetstar!..oops.
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Bruce Buchanan ,Simon Westaway emergency checklist
1. Jetstar Emergency= Qantas to be linked in at all costs. Condition lever, you reading this? God this makes me vomit.:yuk::yuk: BTW, I am not having a go at the Jetstar crew here. They did the right thing. |
does it really matter where its last check was, an aircraft this new, Its highly unlikley we have even touched the windows, besides cleaning them :}
Mabey his map fell down there and caught fire. How much mess does a halon fire extinguisher make? |
ATSB Media Release
For those who are interested, I am sure more will come and please, ignore the headline grabbing pretenders;
MEDIA RELEASE 2009/06 In-flight windscreen fire in an Airbus A330 aircraft en route from Osaka, Japan to Coolangatta, Australia 11 June 2009 At approximately 0400 Eastern Standard Time today the Australian Transport Safety Bureau was notified of a in-flight windscreen fire in an Airbus A330 aircraft that was en route from Osaka, Japan to Coolangatta, Australia. The incident occurred at about 0220 and the flight crew diverted to Guam where the 13 crew and 185 passengers disembarked safely. There are no reported injuries. The ATSB has commenced an investigation in accordance with International Civil Aviation Organization Annex 13 on the understanding that the event took place over international waters. The ATSB has notified the US National Transportation Safety Board (NTSB) and the French Bureau dEnquêtes et dAnalyses pour la sécurité de laviation civile (BEA). A team of investigators including operations, electrical engineer and licensed aircraft maintenance engineer will travel to Guam this morning to commence the investigation. |
ATSB Previous Window Event
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Calm down, re Qantas enginnering. The A330's maintenance program is managed by QF Engineering not JQ, so nothing wrong with making the point. It is QF Engineering who make the decisions to send them off to Manilla or elsewhere for the heavy checks. Obviously that changes next year with the new facility in BNE.
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Regardless of who the pilots may or may not have worked for, where the aircraft got maintenance done or what Jetstar have said to the media.....it sounds like a great effort by the crew.A few articles have quoted passengers commending the crew on how they handled the situation. A diversion to an unfamiliar airport after fighting a fire on the flight deck is a fair workload so top bloody effort!
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hmmm... tjc: the link you provided seems to refer to another similar event that occurred on a QF 747-338 on 25/02 rather than the A330 yesterday, as under discussion on this thread.
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Temp & ebt
good points. I think however the very overt grabs by Westy & Co were and & are very deliberate - Whether the intent of constantly repeating their JQ company line was to mitigate the possibility of the Manilla angle being beaten up, or to deflect AF447 connotations or; ... if it was to actually underscore the cred of JQ, through the integrity of Q Engineering, (one expects it was the latter).....it was the on air delivery by Westy and JQ's Chief Pilot which was a little amatuerish, and that has prompted some to react. Just gives rise to the old chestnut that unless you have experienced seasoned journalists who actually fly doing the media roles, the stories and messages published/broadcast will be at best pragmatic speculative and most likely sensationalist. The real story is the safe handling of any irreg such as this one is a proof point of quality training and having professional people in control. AT |
hmmm... tjc: the link you provided seems to refer to another similar event that occurred on a QF 747-338 on 25/02 rather than the A330 yesterday, as under discussion on this thread. Just prompting what will come out after the professionals do there investigating, hence "Similar Window Event". The media will do a Jetstar bash, just like they always do when these things happen, ala Qantas. |
This is a strange way for Strambi to admit that Jetstar lied by saying the last major check was carried out in Australia. He could have titled it
"Qantas refute claims by Engineers union that maintenance was carried out overseas even though it was carried out overseas." Qantas press release below - QANTAS STATEMENT ON ENGINEERING UNION CLAIMS SYDNEY, 11 June 2009: Qantas today strongly refuted claims made by the Federal Secretary of an aviation engineering union regarding maintenance of the aircraft involved in today’s Jetstar inflight incident and diversion to Guam. Group Executive Qantas Airlines Operations, Mr Lyell Strambi, said the Australian Licenced Aircraft Engineers Association’s (ALAEA) Steve Purvinas was well known for making inflammatory statements and not letting the facts get in the way of his story. “The A330-200 aircraft involved in this incident was delivered new by Airbus in 2007,” Mr Strambi said. “It has since undergone a number of routine maintenance checks – most recently by Qantas Engineering in Melbourne in May this year, while its one and only heavy maintenance check was done by Lufthansa Technik in Manila in December 2008. “We don’t resile from this in any way and Mr Purvinas is deliberately twisting words in suggesting Jetstar has tried to link the issue to Qantas engineers in Australia.” Mr Strambi said the union also knew that: �� where Qantas Engineering does not have the capacity to do work in Australia, it is done by reputable overseas providers. They are certified by CASA and Qantas and their work is overseen by on-site Qantas engineers; and �� Qantas recently announced that Qantas Group A330 heavy maintenance would be undertaken in Brisbane from 2010. “Qantas always has high levels of oversight in place, so where maintenance takes place is not relevant,” Mr Strambi said. “Had Mr Purvinas checked his facts and been able to think outside his narrow industrial agenda, as any good engineer would, he would know that the electrical connector that caused the Jetstar incident was not part of the work undertaken in Manila last year. “There has been no requirement to touch this component since the aircraft was delivered, there is no history of it being an issue with our A330 fleet and there have been no directives from Airbus covering this component. “And had he checked, he would know that the B747 issue referred to was fully and independently investigated by the ATSB. The issue was known to Boeing, which was developing a modification to address it and the ATSB could not link the issue with any previous heavy maintenance work. “Qantas is committed to the highest operational and safety standards, and the ALAEA is slandering the hard work of its members when it makes baseless and ill-informed claims regarding our engineering operations.” Issued by Qantas Corporate Communication (Q3926) Media Enquiries: Simon Rushton T: 02 9691 3742 |
If overseas maintenance is the issue here, just wondering where do all the other australian carriers such as VA have their heavy maintenance carried out? :hmm:
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Regardless of who serviced the a/c all that will come out later, congratulations to the tech crew, a **** of a way to spend the flight, a bbq on the flight deck, followed by a trip into a unknown airport, and a military one at that, well done lads or ladettes.:D
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Military, yes, but just another airport. Many civil airlines use it every day/night, not hard at all to get in and out of.
Sounds like the crew did a great job. Well done.... |
loose windshield heat element
Tic, thanks for your lead to the 747 incident. A lot of people may be jumping to the conclusion that whoops, another problem with the Airbus........I did when I heard it on BBC world service last night.
The Flight Crew were certainly handy with the extinguisher, is locating the fire extinguisher part of the pre-flight checks? At least he didn't get sucked halfway out of the cockpit, like that poor pilot over Newbury in the UK, who spent the remainder of the flight mostly out the window with only a steward hanging on to his heels; I heard about that one from someone who knew the steward, he said there was no way I thought he was still alive so I almost let go....... In that case, the engineers had fitted a replacement window with the wrong size screws.... Thread creep, sorry, Mods. Mary, Mary, now I'm contrary! Thread creep? :confused: How about a continental leap! :mad: This thread topic or the posts disappear! := Tail Wheel |
As I recall, the flight deck extinguisher on the Bus is in pretty close proximity to the FO, anyone else care to confirm?
Crew being praised all round, except for one bogan on the radio inferring that the cabin crew were panicky, making a crude comment about laundry... :ugh: I'm sure they all acted professionally, having experienced a lav fire warning myself (turned out to be a false alarm thankfully) it does get the adrenaline going, but I'm sure that's all he would have observed... passengers tend to get alarmed when the FAs suddenly get very alert and move quickly anywhere in the cabin... wouldn't call that panicking though! |
Jeeeezus!!! :{
Sky News: "Jetstar passengers tell of their fear when their Airbus caught fire!" Together with the usual passenger cell phone footage.......... All the usual comments "Same type as the Air France Airbus"; "No indication it was the same problem"; "Passengers have praised the pilots for extinguishing the fire." Not denigrating the crew - well done, very professional, another good day in the office - but I wonder what else they would do but extinguish the fire? Cook their breakfast or brew up a morning coffee perhaps? :} Can't say I've ever traveled in an A330 but I doubt I'd get too excited about a cockpit window heating element getting fried, especially when I know the guys in the front seat have very well developed personal survival instincts! Another day of the life of an Australian airline! Hope Jetstar don't charge the passengers extra for the stop over! :E |
Guam (PGUM) is not a military airfield, that is Andersen AFB about 10 nm to the SE. Guam is a civil airport, nothing else. I think there is also a Navy airfield to the west but am ready to be corrected on that.
Radar services there are excellent, from experience. As for it being an "unknown airport", I would have expected the crew to have been thoroughly briefed seeing it was on their route and most likely an EDTO alternate. Regs require crew on RPT flights to be so briefed. Maybe they hadn't ever operated into the place (although if the airline is using the sim properly the crew should have been there in that manner, at least) but they should certainly should have had a working knowledge of it. If they hadn't then something is amiss. Not taking away from their response to the situation one iota, just let's keep it factual. |
Actually, your correct, Andersons the military field, and Guam ( Agana) is the civil field.
Job well done by the sounds of it. |
Mr Westaway said the pilot who extinguished the fire was "very experienced''. Oh dear... :E |
Sounds like a job well done. ILS ok but NPA can be a bit tricky as the Nimitz VORTAC is on a hill short of the runway. The Korean Airline accident photos show it well.
NAS Agana closed in 95 or so but the memories of the Trench Bar and throwing all of those screwed up USD1 bills on to the floor remain. So what could be the cause of the window fire, why didnt the Cb trip? |
Isn't the NAS Satation at Nimitz. the western end of the island? Agana (civilian ) is in the middle. Andersen is at the eastern end - a long way away from the hills. It is also a USAF bsae
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Hey ........ Look on the bright side, at least they can find this one!:ooh:
:E |
i'm not sure what you mean Jaba. Would you care to explain your comment?
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All the hype and hysteria, refer to Tail Wheels post for exapmle and anywhere else the media get involved.......... was it too cryptic???
Jeeeezus!!! http://static.pprune.org/images/smilies/boohoo.gif Sky News: "Jetstar passengers tell of their fear when their Airbus caught fire!" Together with the usual passenger cell phone footage.......... All the usual comments "Same type as the Air France Airbus"; "No indication it was the same problem"; "Passengers have praised the pilots for extinguishing the fire." Not denigrating the crew - well done, very professional, another good day in the office - but I wonder what else they would do but extinguish the fire? Cook their breakfast or brew up a morning coffee perhaps? http://static.pprune.org/images/smilies/badteeth.gif Can't say I've ever traveled in an A330 but I doubt I'd get too excited about a cockpit window heating element getting fried, especially when I know the guys in the front seat have very well developed personal survival instincts! Another day of the life of an Australian airline! Hope Jetstar don't charge the passengers extra for the stop over! http://static.pprune.org/images/smilies/evil.gif Today 18:23 Does that help? J |
yes thankyou. Your reference to 'this one' was slightly ambiguous
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is locating the fire extinguisher part of the pre-flight checks? the flight deck extinguisher on the Bus is in pretty close proximity to the FO, anyone else care to confirm? |
Well the BCF on the QF A330's that I fly is located on the bulkhead behind the Captain. Either Techie would need to get out of their respective seats in order to grab the BCF.
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