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-   -   QF SOs now operating as Flight Attendants (https://www.pprune.org/australia-new-zealand-pacific/310355-qf-sos-now-operating-flight-attendants.html)

xer 26th Jan 2008 07:37

QF SOs now operating as Flight Attendants
 
I wondered why the EP questions are getting harder.

A new policy at QF for SOs:

"In exceptional circumstances, relief Flight Crew members(read SOs) may form part of the Cabin Crew complement during takeoff and landing. This may prevent having to operate the service with a reduced passenger load."

Hmmm, so much for safety on the flight deck during critical phases of flight.

Hmmm, Sorry Judge but I was unable to assist/prevent the Captain and FO with the RTO, Total Electronics Failure, Fire, Engine failure, NMAC, etc because I was a primary at R4.

Bet this becomes more common than the above mentioned "In exceptional circumstances"

Wonder what the Pax will think of seeing one of the pilots sitting at a door instead of up the front.

As QF try harder and harder to stretch safety(read spend less money), the larger the holes in the swiss cheese become.

Howard Hughes 26th Jan 2008 08:14

Probably OK if the flight crew consists of four members, but I suspect that is not the case...:rolleyes:

xer 26th Jan 2008 08:27

strobe12,

yeah, I got a reference for that, mate!

Its in something called the Flight Standing Orders. #009/2008

Ever read them?;)

gondwalla 26th Jan 2008 08:29

Just say no dude. Your employed as a pilot not a flight attendant.

Keg 26th Jan 2008 08:31

Geez, that was quick. Issued yesterday and on PPRUNE already! :eek:

Note that it did say that it required Captain, Duty Captain and CASA approval and it was only as a door primary for purposes of take off and landing. I wonder how it will work for something like a prepared ditching! :eek: Anyone ever seen the demo cabin crew do for this let alone know it!

permFO 26th Jan 2008 08:37

Yes Keg but it still says it can happen regardless of who has to give approval. I assume the CP had to give his approval for the FSO to be issued?

Keg 26th Jan 2008 08:46

Of course.

Not saying that I agree with it. I think there are times when it may be appropriate- the recent issue of the PAC Blue flight when someone went sick in mid tour of duty for example although they didn't have extra crew...but you get my drift.

That said, I reckon it won't take long and it'll start to become more routine and that could be an interesting tangent to follow. First it will be someone going sick at sign on in Sydney. Don't want to delay the flight so they'll ask the crew to help out. Then it will be someone going sick four hours before sign on but they couldn't find a replacement in port- Sydney or elsewhere. I wonder if eventually it would just be expected that if a c/c member falls over in (say) SIN that one of the S/Os takes care of the door rather than disrupt c/c off another crew. I hope it'd never come to that but I won't put money on it!

G Cantstandya 26th Jan 2008 08:49

Please tell me this is just a rumor....

A pilot acting as a FA, how degrading (no offence to cc.)

Surely the pilot group and AIPA would not allow this under any circumstance!!

Howard Hughes 26th Jan 2008 08:51


Your employed as a pilot not a flight attendant.
Can't say I have ever had a flying job where competency in operating exits was not in the job description...:rolleyes:

Keg 26th Jan 2008 08:52

Not 'acting as a FA' per se, acting as a door primary which to me is just one aspect of 'acting as a FA'. There is no service involved at all which to me is a significant part of 'acting as a FA'.

xer 26th Jan 2008 08:57

Good question for AIPA. I havent got the EBA on me but do our duties include working as a member of the cabin crew?

breakfastburitto 26th Jan 2008 09:09

Does the door primary have to do a safety demo in their zone...?
Noice

Capt Wally 26th Jan 2008 10:45

.....hey what's all the fuss here??/.............we have been doing this sort of thing in one form or another (hosty stuff) as single pilot ops from day one !!!
More whittling away of T&C's for the flight crew, next thing ya will know is that the Capt will have to get his own coffee !!!!.heaven forbid !:}

new times ahead !

CW:)

Lodown 26th Jan 2008 17:01

Seems to be an acknowledgement that the SO isn't necessary as part of the crew, but just there as an added extra taking up room in the cockpit. Do this just once and it's permission for it to occur regularly. Next step: pull the SO out altogether. Who's letting this rubbish get through the filter in QF and CASA? Either the aircraft needs a SO full time or it doesn't. There's no part time SO, part time CC. If a SO is not needed, then get rid of the position, save a few bucks and sell the extra capacity.

Kanga767 26th Jan 2008 17:47


commercial pressures now take (s) priority over having the extra TRAINED pair of eyes and ears (on the flight deck)
Why not? Seems to be acceptable on the ramp...

K

QFinsider 26th Jan 2008 18:27

Ah another example of the brilliance of QF.

Major in minor things.

I wonder how it affects duty time calculations on those lightly crewed flights, perhaps heading to the UK in northern summers from a northern Asian port.

Sort of like justifying putting new hire training S/O's in Y class for their rest periods as they aren't part of the operating crew....Of course they were to be upgraded if COMMERCIAL sale of a J/P class seat meant one was vacant.

Where is AIPA?

It sure aint what it used to be......

Capt Kremin 26th Jan 2008 20:04

My guess is that AIPA wasn't even consulted. Typical of this management, they think they can vary employment conditions on a whim and will no doubt react with feigned surprise when the phone call comes through on Tuesday morning.

QFinsider 26th Jan 2008 20:24

And naturally given the fact it is an additional duty, it will attract an extra payment.

anthonyjohnson 26th Jan 2008 21:28

Its A God Thing
 
I Recon Its Agood Think .

The F/o To Be Might Even Have Clue What Goes On Down The Back And Grow Up A Bit .

Do You Really Think You Need Three Human Brains At Cridical Times On A Boeing -- I Dont Thnk So -- Even The Spae Set Of Hands Will Get In The Way -- The Only Good Reason For A S/o Is So The Capt Can Get A Nap

SeldomFixit 26th Jan 2008 21:35

Without malice, a straw poll of Pilot's generally would probably show that there are no tasks they don't feel capable of conducting. The reality is that most would, if asked.

VH-JJW 26th Jan 2008 22:02

No one has mentioned the fact that there is a de-markation issue here.

Do QF pilots wish to repeat history by interventing in Cabin crew disputes?

Last time the cc went on strike QF pilots intervened en masse to man doors and keep the airline flying.

Some say this was the cause of the atrocious relationship which exists between QF tech and Cabin crew.

AIPA should stand tough on this one.

funbags 26th Jan 2008 22:03

anthony,

Are you for real?

S/O's over the years have stopped many a more serious incident from occurring, when things have gone wrong in an aircraft.

I know I would much rather have a S/O on the flight deck when a heavyweight RTO occurs out of LAX (to monitor correct actions like speed brake up, full reverse, braking etc) rather than sitting on his bum at R4 looking at the passengers. :ugh:

So yes, the more sets of eyes on the flight deck, the better.

Anyway, I think your post is a gee-up judging by your spelling, grammar and use of capital letters.

Howard Hughes 26th Jan 2008 22:29


I know I would much rather have a S/O on the flight deck when a heavyweight RTO occurs out of LAX (to monitor correct actions like speed brake up, full reverse, braking etc)
I have two questions!

1. How often do Qantas have an RTO? I mean a 'full on' V1-20 knots or less, not one where you realise that something is not quite right prior to 80 knots!

I have been invloved in two RTO's in my lifetime, one as a passenger and one as operating crew, on both occasions the problem was recognised very early in the take off roll and the aircraft were pulled up with minimum braking.

2. Secondly what is the PNF (or whatever it is called at QF) doing while all this is going on? Surely it is their responsibilty to monitor braking, reverse, speed brakes, etc...

While I agree that an extra set of eyes will always be an asset, it is important to remember that these aircraft are designed to be flown with two pilots!

My personal opinion is that it would be both safe and fall within the area of expertise and responsibilty of the S/O, however I do agree the situation is probably not 'ideal' or 'right' from a human resources perspective, which probably brings up the question, in the event of an evacuation initiated by cabin crew (as in the recent BA example), who would be in control/command of the cabin? CSM, or S/O?:eek:

stubby jumbo 26th Jan 2008 22:36

........' also the latest rumour is that F/A's are now going to be multiskilled/multi endorsed to act as S/O's as well.

All priddy easy really ........sit in the back seat , Take tea and coffee orders for the F/O and Capt , Radio in the "requirements" for the next sector, and occasionally sit in the LH seat post/prior 5000' to refine their playstation skills !!!!

The cost savings will be immense and the corresponding added bonus' will put a smile on any QF exec's dial.

I too have serious issues with the demarkation argument.

Next we'll have the Capt coming down the back during the Economy meal service barking out:

"OK....which one of youse want Chicken or Beef ?"

funbags 26th Jan 2008 23:22

"1. How often do Qantas have an RTO? I mean a 'full on' V1-20 knots or less, not one where you realise that something is not quite right prior to 80 knots!"

One high speed quite recently where all 4 crew missed a couple of the RTO actions. People do carry around tiredness in the long haul operation and the more crew monitoring the situaton on the flight deck the better.

I'm not saying you always need 3 or 4 crew. Of course it's a 2 pilot aeroplane. I just know where I would prefer to have the extra set of eyes sitting, and it's not at R4!

Surely you can't condone using pilots as flight attendants. My worry is Qantas may use this more than for what it is intended. I don't think the flight attendants would be overly in favour of this either!

ITCZ 26th Jan 2008 23:31

It does say that it requires....


Originally Posted by Keg
Captain, Duty Captain and CASA approval

That is where you can stop the nonsense. Captains, just say "I need all my pilots on the flight deck during departures and arrivals". The answer is still in the hands of the PIC.

Along with... "No, Mrs Dixon cannot have the jumpseat. We have a busy day (discussing EBA issues!)"

;)

apache 26th Jan 2008 23:32


Not 'acting as a FA' per se, acting as a door primary which to me is just one aspect of 'acting as a FA'. There is no service involved at all....
......YET !

pill 27th Jan 2008 02:12

And the limitation section states the minimum number of pilots is 2, right. Whats your problem? At cx relief crew will sit in empty cabin crew seats for t/o and ldg to make way for jump seat pax occasonaly. It sucks, but it gets the jump seaters on. Maybe qf so's contribute more to the t/o and ldg than ours. I always thought relief crew were there to allow for an extension of the flight/duty limits. Just looking at it from the outside.

QFinsider 27th Jan 2008 04:24

Edited for clarity.

FAM section 6.3
Flight deck duty- As this relates, itis the time during which the S/O (or inflight relief) is deemed off duty for flight deck duty limits. They are deemed off duty for take off, climb and descent and landing.

Notwithstanding this limitation, having a pilot sitting on the flight deck doing duties associated with employment is duty time.
To imply that the pilot is therefore "off duty" during this period implies as per the CAO 48 he is actually resting. Is the pilot sitting in the crew rest? Is the pilot sitting in P class in a rest seat?

Now the pilot is to be sitting on a door acting as a primary. Thus to suggest he is actually "resting" for the purposes of flight and duty limitations is ridiculous.

mustafagander 27th Jan 2008 09:05

QFinsider, I think you are misreading the CA. TOD limit with 3 pilots is 14 hours scheduled, extendable (by each individual pilot) to 16 hours in the event of delays etc. Duty time starts at sign on. This means for LHR-BKK in summer, given a 12:00 (say) flight plan, if there is a 10 minute slot time delay any pilot can refuse to go because taxi times each end will certainly take the TOD over 14:00.

bb744 27th Jan 2008 09:32

Also, on a tightly scheduled tour of duty, how does this affect flight deck duty times?:ugh::=:rolleyes::*

Spaz Modic 27th Jan 2008 10:01

:uhoh: Is it right it was suggested to QF by the AIPA? :confused:

teresa green 27th Jan 2008 10:05

One weak white tea thanks.

QFinsider 27th Jan 2008 18:36

mustafagander,

I edited the post for clarity.
The arguement that the relief pilot is off duty for calculation of limitations is the point in question. Considering an S/O off duty whilst sitting working on the flight deck simply as he does not occupy the control seat clouds the logic of duty associated with employment. This is where the CAO is clear. To now state that the pilot is perform statuatory duties in the cabin removes any doubt as to the not on duty (hence resting) arguement..

I also have issues with the certified agreement being amended, unilaterally. AGAIN

rmcdonal 27th Jan 2008 22:12

So doesn't this mean that the flight would still be short 1 Cabin Crew for the whole flight? Therefore the other CC would have to work harder to fill in for the missing CC. I would want a bonus for that.:eek:

capt.cynical 27th Jan 2008 22:22

CC Working harder
 
What generally happens when one CC short is that the CSM & CSS take up the slack by not having proper crew rest.:(

lowerlobe 27th Jan 2008 22:38

I can see the insidious nature of the company bean counters and managers at work ......yet again.

If this is just not rumour #384,275,294, I believe this is the latest in another bonus orientated idea to cut costs through reducing cabin crew numbers.

If it is true and the fact that the L/H cabin crew have just agreed to a huge savings in cost to the company through the latest EBA then it is a huge slap in the face for all those who want to work with the company.

Is this an insight into the company's idea for cutting crew numbers on the A-380?

If it is true it will be interesting to see if the FAAA does anything about it....

As well, it has been pointed out by others that another set of eyes and ears on the flight deck is invaluable as well as a method of helping to reduce crew fatigue.

I sincerely hope that this is just another wind up......

mustafagander 27th Jan 2008 22:53

QFInsider, it is ONLY the "flight deck duty" limit which is affected by where the S/O might happen to find him/herself on the aircraft or indeed anywhere Charlie Q may wish to send him/her.

The duty clock starts running at scheduled or actual (if later than sched) sign on time, end of story. Early Antarctica charters had an early sign on (paid) to allow for the cold weather survival briefing before the flight, if I remember correctly.

Transition Layer 28th Jan 2008 02:41

lowerlobe, it is true...have seen the FSO with my own two eyes. It provided quite a laugh at briefing (well for the Captain and F/O anyway!).

According to a CSM I spoke to about it, the new A330-200s are the issue here. 8 Crew members and 8 doors (unlike the -300 which has also 8 doors but 10 crew). If one crew member goes sick upline (Mumbai would have to be the obvious one!) then they can get themselves out of there without delaying the service. Obviously the more sensible option would be to roster 9 crew and god forbid, increase the level of service at the same time!!!

All that said and done it's still a crock of **** and they'd have to drag me kicking and screaming down to man a door if it was required, at which point I'd suddenly and amazingly develop the same stomach bug that caused the flight attendant not to fly in the first place and demand to get off the aircraft. ;)

TL

strobe12 28th Jan 2008 03:23

maybe they can use the second s/o who paxes home on the mumbai flight whilst the operating crew do an all nighter with 3 guys.....:hmm:

all to save about 2hrs o/t. If that was the -400 there would be a HUGE FUSS made cause god-forbid anything should happen to the crew of the flagship :rolleyes:

on that note, when the A380 comes in will this take over as "the" fleet, maybe knock for -400 guys down a peg or to :ok:


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