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-   -   Airservices restructure (https://www.pprune.org/australia-new-zealand-pacific/213312-airservices-restructure.html)

Biggles_in_Oz 1st Mar 2006 06:27

Airservices restructure
 
http://www.airservicesaustralia.com/....asp?id=pr3_06


Airservices Australia restructure - 03/06

Airservices Australia, the national air traffic control service provider, today announced another stage of an ongoing restructure program.

The announcement details the final management structure for the organisation, which has been progressively introduced since 1 December 2005, and sees a flattening of management structure with improved accountability and communication.

The announcement to staff today also advised of a reduction of approximately 300 positions across the organisation, largely as a result of removing duplicated functions and a realignment of other areas of activity.

Chief Executive Officer Greg Russell said the restructure was transparent to airline and airport customers with no impact on the provision of air traffic control, aviation rescue and fire fighting or technical and engineering services.

"Today's announcement follows a review of the organisation in late 2005 which showed improvements could be made that would improve the efficiency of the organisation without impacting on safety, while better aligning our services to the needs of the aviation community and the country as a whole.

"This restructure process is subjected to rigorous safety analysis and is being scrutinised by the Safety Regulator.

"The restructure is understandably causing some uncertainty, but these changes are necessary to ensure our organisation is best prepared to safely and efficiently face the challenges and requirements of an ever-changing aviation industry," he said.

The reductions will be through voluntary and involuntary redundancies, in accordance with provisions in the applicable Certified Agreements and be completed over a 15 month timeframe.
How much truth is there in

... no impact on the provision of air traffic control, aviation rescue and fire fighting or technical and engineering services.
?

Ex FSO GRIFFO 1st Mar 2006 07:09

Re The "Restructure".....
 
Ref quote;...'No impact on the provision of...services...etc etc'
Sounds almost like 'THAT' mantra of 12/12/91 ...will it show up again here....
"Your Safety Will Be Enhanced And It Will Cost You Less"!!!!
Well, Has it???
Costs (in total) have gone ballistic....And where is the safety now??
Air Traffic (Lack of ) SERVICES!!!
e.g. Lack of VHF "Flightwatch" freqs.
Reduced HF facilities.
NDB's not being replaced...etc etc...:ugh:
And, notwithstanding ALL of the 'other' restructures since 12/12/91, and the deletion of that COSTLY Flight Service FIS / Traffic 'Thing', (purported to cost $100M, $80M, $40M, $24M....) how long do you think it might be before the 'bean counters' try looking at the cost of providing your present 'Traffic Information Service' advice by ATC, at their higher salary rate?
Restructure??
Just cynical is all :yuk:

Shitsu_Tonka 1st Mar 2006 08:08

The jist of it is that the Airport Services Group (Control Towers) was separated some time ago from the Enroute and Terminal Control Units (basically the two big centres plus the approach cells) with a view to opening up the towers to competitive tendering (selling them off to a different monopoly).

To facilitate this there was a fair bit of duplication of roles in the two structures.

It now turns out this wasnt such a great idea ( hmm :hmm: )

So now that the Towers are welcomed back in to the fold ( good idea - not before time IMHO), it turns out we dont need a separate set of managers, beancounters and administrators to look after them.

I think that is the crux of it.

No doubt a certain someone will see a conspiracy in it and we will all hear about it. Again.

If you are rolling your eyes, you should know that the coal face people who just get on and do the job at the other end of the microphone are rolling with you.

P|_azbot 1st Mar 2006 08:38

Yeah, what ST said.

Seeing as those 300 positions are at least ASO3 level at around $50000 (at least!!!) a year, that is some 15million PER YEAR(probably more like 20/25million times 2 for on cost rec leave, admin etc) that AsA has saved. I assume they will use it for complete ADSB and GPWS fit out over a few years for the entire VH regoed fleet in Oz. Yeah right.

CaptainMidnight 1st Mar 2006 08:39

While some rationalisation was needed, unfortunately the same CEO told all ASA managers last week that he wants a 10% reduction in costs across the organisation. I'm told many areas are understaffed, projects are under-resourced and other areas operate efficiently within budget, yet the edict applies to all.

For quite some time it appears the bean counters running ASA have been hell-bent on reducing the organisation's costs for every $ they can squeeze, and not having the foresight to realise that real savings to industry can be gained if $$$$ and resources are committed to those projects that would yield savings to the industry. I'm told that the CEO's edict means that these projects are going to be shelved or delayed.

CaptainMidnight 1st Mar 2006 19:11

And I forgot to say I've heard a rumour that the staff reduction figure of 300 stated by the CEO is wrong, and many in ASA know it.

The story I got is that the restructure people used a piece of ASA management software to come up with a list of all staff within ASA, and the cost centres they belong to. They then used these figures for number crunching, publishing internally on their website, and the magic number for the CEO to use. Unfortunately they didn't realise that the list also included the names of all external contractors i.e. people who work for outside organisations who have contracts with ASA to do various work, everything from security guards, cleaners, PC maintainers, up to software engineers etc. The names of these people are "on the system" for a variety of reasons eg. they hold security cards, need access to the ASA computer network and so on. They are all assigned to various cost centres, so the figures for these are artificially high because these people have been lumped in with ASA staff numbers.

Perhaps someone in ASA can verify this rumour :)

karrank 2nd Mar 2006 04:39


...the figures for these are artificially high because these people have been lumped in with ASA staff numbers...
"So Sir Humphrey, in 6 months time we publish a new staff numbers thingie with all the telephone sanitisers, security guards & consultants and that spud over there playing MS Solitaire NOT on the list and we can say we've cut 300 jobs?"

"Yes, Minister."

"Even though every cent would save if we REALLY cut 300 jobs we spend on Geoff's bonus and the 30 new management positions?"

"Yes, Minister."

blind freddy 2nd Mar 2006 05:08

Poor Managers
 
Boo Bloody hoo!!:{

All those poor oxygen thieves are finally going to get the boot they so readily deserve!!!:ok:

By the time they have finished culling those complete wastes of space, we might be able to get a carpark at last.

I for one will be absolutetly devestated to see the back of them.

At last the "screwers" become the "screwees"! I am loving seeing the tables turned.

Bye Bye;)

peuce 2nd Mar 2006 21:35

Blind Fredy,

It's touching to see how much compassion you have for the poor sods who have to go home to their wife and kids and tell them that they no longer have a job!

A Senior ASA ATC Manager was once quoted as saying ... " you know why we have such a high support staff to Controller ratio? ... the Controllers are such high maintenance"

Will you be so gleeful when you want someone to organise a removalist for you, fix up a pay error, organise your salary sacrifice laptop/car, move you around on the roster, case manage you when you get stressed, remind you that your medical is due, complete a project that updates your equipment, change the documents to reflect a new rule, re-write that new rule, update your superannuation payments, show you how to make an application work, re-jig an application, fix the broken intercom, fix the gate to your car park etc etc etc ... and there is nobody there!

I hope, for your sake, that the rumored culling of Controllers over the next 12 months doesn't come to fuition.

malroy 2nd Mar 2006 21:38

Cuts also required in the training section, so the first thing to happen is that the instructors will no longer be seconded to the training section, but will remain assigned to their groups and only come across to the training section to deliver courses! I do not know how courses will be developed, or how this will impact on the paper work associated with training, as required by CASA or to meet our RTO status. So there a are some jobs gone, the next cut is suposed to be to the low level training staff after they install new simulator software. This may happen in 18 months, (but we all know what their record on installing software on time and to spec is!)

SM4 Pirate 2nd Mar 2006 21:56

Is it just me or is this new structure extremely reflective of the Civil Air proposal put to help offset a better payrise in late 2001 early 2002?

New software, aka voice recognition; awsure! Just ring Telstra directory service for an example of fine cut out the "human element" software... High fidelity simulation, OMG!

Shitsu_Tonka 3rd Mar 2006 01:19


I hope, for your sake, that the rumored culling of Controllers over the next 12 months doesn't come to fuition.
Nice windup.

Now there is a rumour from someone who doesn't have a handle on reality. Perhaps they should stop the recruiting drive now? And stop looking overseas to get controllers because we cant find enough here? Maybe they could stop cancelling leave for controllers too?

2b2 3rd Mar 2006 02:13


Originally Posted by peuce
I hope, for your sake, that the rumored culling of Controllers over the next 12 months doesn't come to fuition.


agree with everything else you said - some good people will get/have had the shove, but that last bit is pretty funny.

The line up of people queuing for a VR would go around the block several times.

peuce 3rd Mar 2006 02:19

I know it sounds silly ... but we are talking Airservices here ... it's not a beat up ...promises have been made to reduce ATC numbers. How they do it is another question. It might be by technology, new procedures, airspace changes,re-sectorisation, natural attrition ... who knows. The point is ... when the bean counters are let loose, no one's safe.

SM4 Pirate 3rd Mar 2006 03:44


when the bean counters are let loose, no one's safe.
I thought they were sacking all the bean counters?

CM, heard the same story about the contractors in the 300... Seems like about 120 people in ML and BN and what was AS have been offered an opportunity to apply for the remaining CB based jobs; but there will be no local options left, all centralised in CB.

Puece, the age profile is such that redundancy opportunities in ATC would be accepted with open arms. Count those over 50, nearly half... In some locations it is rare to find a permanent body under 50... We have been finding ways to reduce ATC numbers for the last 10 years; we have gone from 1100 to 950 in that time; taking on FS functionality too; so the numbers currently say pretty tight.

Technology might save some bodies; but from where I am, 2 days off every 10 shifts or so, 5+ phones calls on my days off every single time to come to work; if I say no (and chose life) they often close airspace or the others left at the consoles are doing so understaffed... Bring on technolgoy please; it's been the "great white hope" for 15 years already, yet we haven't seen very many changes (huh!) that actually saved one body...

Ex FSO GRIFFO 3rd Mar 2006 07:11

G'day 'SM4',
 
Re; ".....taking on FS functionality too; so the numbers stay pretty tight."
Yep! SOMEONE has to do it!!
But, then we all really knew that, did we not?? And it was stated many many times 'that FS do it cheaper'.....
To have an INTEGRATED service, do we not require FIS/DTI as well as Separation? Surely it is all part of the whole package?
I am still awaiting re-use of that phrase 'getting back to our core business' - we all know what THAT really means...
T'ain't new!:hmm:

SM4 Pirate 3rd Mar 2006 09:45

Griffo,

Purely to play devils advocate...

I think the jury would still be well and truly out on FS did it cheaper. Yes on a dollar per man hour that is true. But there are only 8 truly low level sectors left in OZ; and some of those have up to FL245 or FL180 with E airspace above A180 or A085 respectively. These console see stand alone time for about 4 hours per day, and are hardly catered for in the staffing coverage numbers. So nearly, not quite, but nearly no ATC is dedicated for duty to cover the FS role... So perhaps it is cheaper integrated.

A good idea, a better service, well we probably fully agree there. Mind you it easier to change airspace when it's just the one system; try and do that with private ANSPs.

Will be interesting to watch this all unfold, I doubt there will be any real change anywhere near a console; but hey I've been wrong before.

Shitsu_Tonka 3rd Mar 2006 11:20

Dont forget to include the cost of running AUSFIC in any comparison. It is still there, and likely to stay.

If the base of E were to be pushed down the number of controllers would have to escalate dramatically. The question of course - who pays for it?

Lodown 3rd Mar 2006 18:32

Now that the well known entrepreneur has left the building (so to speak), I see no reason why AsA can't reduce staff by 300. What with the fact finding trips, the staff consultants, project managers, industry liaisons and general hangers-on, minute secretaries, lunch organisers, brochure printers and reprinters, trip planners, meeting planners, luggage carriers, image consultants, PR staff, political consultants and general would-be's if they could-be's running around and handling 15 flawed projects at once, surely there should be some fat left for trimming. Now that air traffic controllers can do what they are paid to do - air traffic control - we might start seeing some cost savings.

peuce 3rd Mar 2006 21:28

Lodown,

You hit the nail on the head. IF Airservices got back to its "core business", then maybe you could "trim some fat" . But Airservices, no matter what it says, can't help itself ... it's always looking for outside work, trying to take over someone elses airspace or inventing new gizmos. That's why there are over 150 current projects.

Then add in the Controllers, who are always wanting their equipment/tools/software/documents to do this or not to do this (often for good reason) ... which starts everyone running around again. Then they get impatient because they don't understand, and often don't want to understand, what scope and size of work is involved for the support Staff to deliver on their requirements.

Add this all together and you NEED "fact finding trips, staff consultants, project managers, industry liaisons, and general hangers-on, minute secretaries, lunch organisers, brochure printers and reprinters, trip planners, meeting planners, luggage carriers, image consultants, PR staff, political consultants"

Now just watch it all bog down as support is trimmed and centralised in Canberra.

peuce 3rd Mar 2006 22:22

.. and another thing ... you've got me on a roll now ...

Who are the Project Managers, Fact Finders, Industry Liason, Meeting gurus, Frequent Flyers, hospitality users etc?

Most are Controllers. You find me a non-technical project that's not managed and staffed by a fair swag of ageing/ex/has-been/medically unfit Controllers. That's where all the money goes ... on $100,000 a year project staff. Most job descriptions state "must have or have held an ATC license"... no matter you couldn't project manage a morning tea. I know, "you've never done it, so how could you understand what's required". There's university qualified project managers in Airservices that can't get a guernsey ... because they haven't held an ATC license. And there's plenty of controllers managing projects that have well and truly gone off the rails.

Maybe Airservices isn't as dumb as I think. maybe their ploy is to get rid of all these support jobs being done by Controllers ... then re-creating the jobs and staffing them with professionals. I'd like to see that ...

Lodown 3rd Mar 2006 22:39

Don't stop now peuce. I agree with everything you are saying. They're paying controllers in the six figures to do jobs that they aren't trained or really entitled to do. Then AsA get a double whammy because they have to pay another controller to do that controller's job at the console.

Shitsu_Tonka 4th Mar 2006 01:39

Ask the line controllers about that, and you will hear - YES - and those controllers get included in our operational numbers! So next time you hear about how many 'controllers' there are have a think about what you just said.

Most line controllers would be glad to see a whole lot of the non-core projects (I god I sound like John Howard) scrapped and the controllers returned to the line - if they are still capable.

Conversely, there are areas where you do need an Air Traffic Controllers involvement - not neccessarily running the project - but certainly providing operational advice, even if on a short secondment. An ATC system designed by an engineer is not an operationally effective solution! You also need Air Traffic Controllers to do the training in such places as the college, or in the centres.

I wonder of the 900 air traffic controllers we supposedly employ, how many hold down a full time line on a roster? If I were to pluck a figure I would say between 500 and 600 - maybe somebody out there knows.

q1w2e3 4th Mar 2006 02:03

Does anyone know if AsA are factoring the use of blue suiters into the equation

Shitsu_Tonka 4th Mar 2006 02:14

Saw some RAAF officers in BN this week looking at where they will be sitting when they start doing DN APP later this year. I believe Pearce and TL will be next - Pearce in PH and TL either CS or BN is the rumour. AMB last to come across I think, to BN. Don't know about WLM, Nowra, Sale, Edinburgh, Oakey etc.

Zero net effect really, as there is added airspace with a few extra people added.

Duff Man 4th Mar 2006 03:30

18 months: WLM/Nowra plus BIK/CNK into Sydney High Density Control Unit

CrazyMTOWDog 4th Mar 2006 05:31

The axe swing
 
Does the 300 swings include ATC's in ML Tower??
What's going on there this arvo, Sat 4/3. ?
Staff shortages everywhere, well done Aircircuses!
Thanks to the ATC's in the Tower who carried the can.:ok:

peuce 4th Mar 2006 08:58

Thanks to Lodown's encouragement, I'll keep my head of steam going ...

Think about this ... support people drastically reduced ... a job/project/rectification/document/procedure etc needs doing urgently (its happened before) ... will have to take Controllers off line to do it ... will have to recruit more controllers to take up the slack .... back to where we started, or worse!

But the thing that really gets me, is that obviously the 300 jobs was some rocket scientist's arse pluck, because according to ASA press releases "we haven't identified the jobs to go yet". Surely good management dictates that you size the jobs and workload ... before making, what appears to be, an arbitary decision to axe x number of jobs.

This really smacks of a "we need to trim M$x off our budget over the next x number of years" type management technique.

Okay, I'm done. I'm retiring hurt ... from banging my head against an ASA brick wall ... should have known better . I think I'll just sit around and wait for the big recruitment drive in about 12 months time ...

Shitsu_Tonka 4th Mar 2006 09:43

Peuce - Welcome to my world - Want a Panadol?

Dick N. Cider 8th Mar 2006 08:59

Hot rumour is that the target is a 40% reduction in operating costs. This is only the start. The Australian article last week foreshadowed much more to come with Greg Russell stating that the front line was no affected "...at this stage." and that the controllers' union would be consulted. That consultation didn't extend to any other unions affected so what value should be put on his word?

I'd hazard a guess we're back in "Frank Baldwin" mode with the razor running hot and bloody until the board (of whom virtually all are "change managers") gets the pound of flesh they're looking for then a huge golden handshake for Russell before departing for greener pastures.

The pendulum has swung again...

DirtyPierre 8th Mar 2006 09:10


the front line was no affected "...at this stage."
Hmmmmm.....We're already short staffed. In BN Centre 85 controllers are eligible for retirement, BN Centre management are counting on losing about 15, with 12 new controllers (ab initios) expected to be trained in the centre in 2006 to keep up the numbers. You do the maths. And it's something similar in ML Centre.

There is no way that any controllers will be offered the door. We just don't have enough.

It takes 5 years for a person off the street to be trained to replace an experienced controller. In the next 5 years, AsA will be flat out maintaining current numbers without a degradation to the service provided to industry.

Shitsu_Tonka 8th Mar 2006 12:05


a degradation to the service provided to industry
Pierre - maybe the 'problem' you stated is in fact the solution & strategy all rolled in to one.

Every other industry is offering less and charging more - it's how tthe very few in higher management make obscene bonuses - and that is what the business world is all about isn't it?

Have a look at the strategy the FAA are using - they are currently 600 controllers short, everyone is working overtime and incident rates are escalating - the FAA answer? Blame the controllers publically for the rise in separation incidents, and at the same time fire a few more to piss them off even further - and then insist the FAA needs to reduce costs and the controllers should consider getting paid less. It is a total Blitzkreig of Chutzpah! [Read Here

There are still a few morons lurking in these cyber halls who think we should be adopting the FAA 'best practice' in Australia.

Shake your head in wonder at the antics of the FAA and the GOP..... http://themainbang.typepad.com/blog/

Don't wish too hard for it - you might just get it.

CaptainMidnight 9th Mar 2006 06:03


Originally Posted by Dick N. Cider
I'd hazard a guess we're back in "Frank Baldwin" mode with the razor running hot and bloody until the board (of whom virtually all are "change managers") gets the pound of flesh they're looking for then a huge golden handshake for Russell before departing for greener pastures.
The pendulum has swung again...

Perhaps a CEO who is a political animal - joins an organisation, cuts staff to the bone to reduce the $$$ and make himself look good, then moves on to something else before things come crumbling down.

Perhaps Bernie and Andrew weren't all that bad, guys & gals?

I've heard that morale in ASA is hitting rock bottom in some areas, with little or no support to affected staff, some told they have a future, then days later told the opposite. This is dangerous territory - recall the tragedies after the Ansett collapse and some people were pushed over the emotional cliff.

DirtyPierre 9th Mar 2006 09:31

ST,

The word is that staff cuts to ATCC (for outsiders, that's our internal training section for ATCs) are going to take place soon. I've heard that they're going to cut staff by 10%.

How? voice recognition technology and a better simulator. Hmmmmm.....hope they not going to use the one Telstra uses.

Not enough ATCs, cut the training section staff. Get rid of all those people on projects. Restructure ATC from a 2 centre approach to a East Coast management, High level Airspace and Regional management. It all sounds very "Frank Baldwin" doesn't it.

BTW what happened to Frank? did he go back to NZ?

Lodown 9th Mar 2006 12:28

Take the redundancy, start a company and get hired back as a consultant at three times the money with all the tax write-offs that you couldn't get on a wage.

boree3 10th Mar 2006 03:17

Management Types!
 
****su, Pierre and friends. Does the term "Seagull Manager " mean anything to you?:yuk:

Shitsu_Tonka 10th Mar 2006 11:18

The only seagull I heard of was a pilot - one had to throw rocks at him to get him to fly.

Booville Monroe 14th Mar 2006 12:36

I've heard that the TGOs have been told the writing is on the wall and that they should consider VRs. ASA is planning to replace them with a training system that utilized voice recognition, developed in-house, and that the system would be sold to the world.

Jerricho 14th Mar 2006 14:16

Would this be the same voice-rec system the very same TGOs are being asked to help develop? Tee hee. :rolleyes:

peuce 14th Mar 2006 20:51

I borrowed one of ****su's panadols, so I am coming back for another beating.

Sure, you can create voice recognition software that will mechanically read a script and answer straight forward questions .... but how does this machine make judgements, errors, decisions (correct and incorrect), less than perfect approaches, get itself lost, deal with ATC questions during an IFER, interact with other aircraft after receiveing traffic information, climb too fast, climb too slow, etc etc?

If Airservices can make this artifically intelligent machine in house ... it deserves the Noble Prize for Science.

If it stuffs it up (what's the odds?) it has just stuffed up its ATC training forever!


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