PPRuNe Forums

PPRuNe Forums (https://www.pprune.org/)
-   Australia, New Zealand & the Pacific (https://www.pprune.org/australia-new-zealand-pacific-90/)
-   -   Jet Star & Qantas lose big time to Virgin Blue. (https://www.pprune.org/australia-new-zealand-pacific/183613-jet-star-qantas-lose-big-time-virgin-blue.html)

Oz Ocker 28th Jul 2005 09:25

speeeedy mate, if ya finger aint nowhere else at least its on yer pulse. (yer a name dropper aint ya sweetie).
Last time I looked Australia was a democoracy. 30+ other peoples also got the right to decide how theyre gonna travel with there famlies next time to - and ta tell there frends.
Like dominos.
An me daughter dont "advice" to no one.
Me to.

So 1013 says he flew with crap in the US.
Is Australia tryin to do more worse?

What the f_ _ K Once upona time we usta try ta be the best.
Now were makin excuses fer bein not quiet the worst!!

Cmom Aussie, cmon.

Be seein youse round!

handgun fellashio 28th Jul 2005 10:13

Oz Ocker..yer kiddin rite?
 
You got friends?!!!

Pappa Smurf 28th Jul 2005 11:08

I thought the car industry was going well this year
How come no charter and opting for a low cost airline.

And i bet the big boys in Japan travel with Aust. Airlines

Pete Conrad 28th Jul 2005 20:21

Duelling banjo's anyone?......."folks are dumb were we come from"

"Larlene, quit messing with your brother and come on in here for dinner"

Chief Chook 28th Jul 2005 23:02


Once upona time we usta try ta be the best.
Now were makin excuses fer bein not quiet the worst!!
Once we used to TRY to be the BEST.
Now we (are) making excuses for being not QUITE the WORST!

Your spelling might need some polishing up, Oz Ocker, but your sentiments are PRECISELY spot on.

guccigal 29th Jul 2005 01:44


"Larlene, quit messing with your brother and come on in here for dinner"
good one PC - reminds me of "Cletus" from The Simpsons

Three Bars 29th Jul 2005 05:31

Guys,

Some of you are a bit slow on the uptake. I'm sure that all of OZOcker's posts are carefully written to sound like his nickname "OZOCKER" - get it? It's his schtick!

Anyway, OZ, you said that Australian airlines used to try to be the best. I remember that era too, when airlines advertised their service and their meals, their staff and their attitude to service. Now, all you get is that "we are cheap - we must be good". CHEAPNESS is now a virtue and the public is to blame.

YOU GET WHAT YOU PAY FOR. If you want to pay crap, you get crap. Sadly, this is where the world's airlines are now.

Enema Bandit's Dad 29th Jul 2005 20:23

Well if she's anything like her old man, she'd fit in well at Virgin. After all, they do fly the barefoot yob brigade around don't they? :yuk:

Kaptin M 30th Jul 2005 01:48


its well known that the economy passengers dont make the company money, its the business class ones who do.
So THAT'S the reason Virgin Blue have been going out backwards from Day 1 of their operation :bored:

Animalclub 30th Jul 2005 07:01

qfcainer Perhaps you've never heard of Yield Management. I've seen jet aircraft in Australia be configured all Y class and make money.

pullock 2nd Aug 2005 01:35

I agree with OZ Ocker's sentiments, and am once again amazed at how aviation people's opinions can be so blind reading the above posts.

By comparing Virgin's airport emergency situation, with Jetstar's normal operation you aren't comparing equal situations.

Comparing normal ops every day service between the two low cost carriers, I know who I wouldn't ever fly with - EVER.

Recently, a friend of mine flew on Jetstar as her travelling partner had paid for the ticket. When she checked in an hour early to please the airline, she was told that her flight had been cancelled, and that all pax had been telephoned and advised, in spite of the fact that neither she nor any of the PAX in the line around her had received a call. The travelled on the next flight, which in turn was delayed. All up it took her EIGHT HOURS to travel SYD - OOL - she would have been better off to drive
:ok: . On the aeroplane, she was amazed at the lack of professionalism displayed by the cabin crew who gossiped between each other all flight so PAX could clearly hear, at the same time ignoring the PAX.

Crap wages and poor conditions results in high staff turnover, and that impacts the quality of any business.

Australia is a very wealthy country indeed, yet our airlines are striving to reduce their service to below third world standard under the miss guided belief that cost is all that matters. It's not.

Why would you drive to an airport in a nice car, having left your nice house that is probably worth at least half a million dollars, enter the airport and get treated like crap for between two and ten hours because you flew on a low cost carrier, then arrive at your destination and go off to your five star hotel again to be treated like a king ??

The Low cost carrier is something that we will look back on in th efuture and wonder what they were thinking!!

Ultralights 2nd Aug 2005 08:13

the simple reason its like this with LCC's. is everyone wants to fly for the price of a BUS ticket!

Simply you get what you pay for!


my only gripe with LCC's is the full service flights are being replaced by these tightarse services leaving no option!

i WILLINGLY pay for Business class service! because i enjoy my flying, and the service! but that is rapidly dissapearing!

Bring on Ozjet!

pullock 2nd Aug 2005 09:17

I completely agree with you Ultralights, that's why my business partner and I pay for business as well. The sad thing is that it's only available with one airline in Australia, and increasingly less so.

I hear that QF are intending to increase the number of business class seats domestically though.......That's good news. Ozjet will be even better news me thinks.

OZcabincrew 9th Aug 2005 17:57

Exactly Ultralights, the reason everything has gone LCC now is because everyone wants everything for nothing! If they fly QF, they complain it costs too much and on a MEL-SYD they didn't get a full international service with all the smiles in the world from the crew. Unfortunately these days everything is about saving money, airlines are operating on minimum crew these days to save a dollar, so unfortunately the crew don't have time to talk as they're too worried about trying to get the service done in the time given and while they're doing that they have a j/class wannabe in row 24 asking for the crew to hang up his jakcet for him and find somewhere to put his suitpack! Believe it or not guys, 99% of crew would love to spend time going that extra mile for the passengers and smiling all the time chatting etc, but another thing is that sometimes you might have caught the crew at the end of a 10 hour day and that's not your problem, they chose their own career, but just take some time to think about it.

People you have to realise, these days even though the crew may want to spend time talking to passengers and smiling etc, they literally don't have time to do all the little things that they would be able to if they had an extra Flight Attendant. Per CASA rules, in Australia there must be one Flight Attendant to every 36 passengers, if not, the plane doesn't take off, it's law. In New Zealand, they have to have 1 Flight Attendant to every 50 passengers, so even worse! but then again NA crew get paid next to nothing. The current government want to introduce NZ's policy into Australia, so just think if this happens, there will be no service whatsoever on any Australian airline as there won't be enough crew to do it! So please don't support the governments change to the current conditions.

At the end of the day, there are crew at every airline that should've retired or never got the job in the first place and there are crew which are fantastic! I fly with Flight Attendant's which are great at what they do and the passengers are genuinely over the moon. Cut crew a little slack and realise they are human also. Yes if they don't like working with the public, they're in the wrong job, but if you see they're not smiling every second you turn around, then that's ok. and if they don't answer your call bell within 5 seconds, it's probably because they're in the middle of stuffing their lunch down their face. yes crew do need to have a break, we're not robots.

I work for Qantas, but i have also travelled Virgin Blue once or twice and hated it! I don't find them professional (being hit by a flying toilet roll) and definately not safety focused after getting a passenger to do the safety demo. Could you imagine as a business traveller who might fly 2 or 3 legs a day and hearing the same jokes over and over on each sector! I would much rather Qantas. Also i would rather fly Qantas for the experienced crew aswell, Virgin have 19 year old Cabin Managers who have only been flying for a year! Do you feel safe now?

Oz Ocker, your daughter and son in law sound like the type who want everything for nothing, Virgin can have them, they're more trouble than they're worth, trust me i know the type! an airline is an airline, unexpected things happen that you have to allow for and if you can't realise this then you definately should drive, that way you have no one else to blame but yourself if something goes wrong.

ps- Pullock, i haven't heard anything about Qantas increasing it's number of j/class seats at all? I know what it's like, j/class fills up in a second, especially with Qantas Club members who use their points in the QF Club on the day to upgrade. This is why it is so hard to use F/F points to upgrade as there is usually every other frequent flyer trying to do the same thing.

Also, i really hope that OZjet works out, especially for the people that have recently been employed to work for them and also because competition is healthy. From what i hear some of the people recently hired as Flight Attendants are a bit worried as the airline founder doesn't have a good reputation with airlines, they seem to disappear while under his direction. Hopefully though it works out for all concerned.

Happy landings!

Oz

Legal_Counsel 9th Aug 2005 20:44

It wont work out.
 
Like lemmings they follow. :}

oldhasbeen 10th Aug 2005 04:34

My dear Ozcabincrew, you almost had my sympathetic ear until you let loose with that tirade against VB. You, like the rest of us, are paid decent wage to do the job for the time that you are on duty. Do you think that doctors ( except maybe imports with sub-continent ancestry residing in Oregan ) can use the excuse " we maybe at the end of a ten hour shift" or for that matter tech crew who have had five sectors up and down in the wet season at the end of ten hour shift saying" stuff it I'll only do half my job now". You're paid to do a job.Do it or get out!:{

ratpoison 10th Aug 2005 06:05

Exactly oldhasbeen. I would rather a keen fresh 19 year old getting me out of the plane than an old, burnt out, fat, arrogant mama with an attitude from Quaintass.

Ozcabincrew

Please dont tell me that VB cabin crew actually have a laugh and joke with the passengers and enjoy their day out. How disgusting. How on earth was this allowed to happen in aviation. !!!!!

OZcabincrew 10th Aug 2005 08:45

My dear oldhasbeen,

i wasn't whinging about a ten hour day at all, infact it doesn't bother me. I probably didn't word it the best. The point i was trying to get across is that crew are human, not robots. Sometimes we do have long days and i totally agree, if you can't handle it and get into bad moods and still can't do your job properly at the end of the day, then leave! I agree completely.

ratpoison,

To be honest, i wouldn't care who was getting me out of the aircraft in an emergency, as long as i get out. You obviously have a preference in this situation, i and i'm sure most people certainly don't. I would like to see how the 18/19 year old Virgin Blue Cabin Manager handles this situation compared to the 55 year old Qantas CSM who's been flying for 25 or 30 years. Yes, Qantas does seem to have this reputation/stereotype for being hard, cold, old, too serious and too professional, which is the case with some people, but certainly not the majority. People are always quick to bring up the negatives and very rarely the positives and people just love to jump on the bandwagon.

I do admit, at Qantas there are a few people which should no longer be there. They're miserable to passengers and believe it or not, they're also miserable to work with. Hopefully though you will start to see a change as there are a lot of younger, enthusiastic crew now online, but also still a lot of fresh and enthusiastic older crew who have been with the company for a while. There's bad apples in every business. At least i take satisfaction in knowing that i go up there and put in 200% every time i go to work and i can say the same for a lot of my colleagues.

Oz

ratpoison 10th Aug 2005 18:54

Oz,

Point taken and well said. Let's all hope that there is new blood coming up through the ranks. Yourself and stated brotherhood are becoming a thing of the past. I travelled recently from the SYD international terminal to BNE as a pax on a 767 and the cabin crew were a bloody disgrace. It reminded me why I got out of the Company years ago. However, keep up the good work and possibly the tide will turn, eh !!!

Rat

Sunfish 10th Aug 2005 21:39

Two posts caught my eye. The one about QF not making any money from economy pax and focussing instead on Business class.

The one about VB pax being "Barefoot Yobs".

I respectfully suggest that if QF really believes this then its days are numbered.

It is very, very, unwise in a business to cross subsidise different products. What happens when the price differential between Business and economy gets too great and Business pax switch?

If I was ever working again for an airline and heard staff calling pax "Self Loading Frieght" or "barefoot yobs". They would be fired on the spot.

The SLF and barefoot yobs pay your miserable salaries and don't forget it.


All times are GMT. The time now is 09:33.


Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.