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Old 1st May 2023, 23:59
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We can only hope she has at least some desire to be CEO of a world class airline, because it’s far from it at the moment and it’s embarrassing.

Don’t get the hopes too high because it’ll make the disappointment less shocking.
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Old 2nd May 2023, 00:14
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Let’s be honest here, she is an insider so is she going to stop the 2 year wage freeze to get the staff back on side? The answer is no. Now for international the basket case of 10 x 380s getting long in the teeth, 25 I think 330s definitely long in the teeth and lastly 14 x 787s with no more on order. How much money needs to be spent to make Qantas internationally relevant again? I would suggest a fleet of 40 x 350s and 40/50 x 787s would do the job over the next 6/7 years but if they did that there could be no share buy backs or the massive executive bonuses. Same crap different day that’s all.
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Old 2nd May 2023, 00:29
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Originally Posted by Pinky the pilot
I'm headed back to the Land of the Rising Sun next month for the first time since Covid hit and I'm booked with Qantas.

This will be, I think, the 13th trip there and all but the first three were with Qantas, the first lot were JAL.

Must admit that the JAL trips were all great; once got a free upgrade to First Class and I didn't ask for it. It was offered to me.
But only one of the Qantas flights was, at first, looking to be not enjoyable. On one trip back home I had a pinched nerve in my back which made any twisting or cramped position sheer agony, and despite requesting a seat with suitable leg room when checking in at Narita for the flight home, I found myself in a seat right up against a bulkhead separating Cattle Class from Business with virtually no leg room whatsoever!!

As the A/C was taxiing out for departure I called to a passing Male F/A and explained my predicament. He could see from my expression that I was in severe pain and said that he thought he could do something for me. Could I please hang on until after T/O?

Shortly after T/O the F/A returned and said that he had another seat for me. It turned out to be an Exit row seat on the other side of the A/C and that I should stay there until after landing!

Needless to say, the pain levels were far more bearable. Errr... the complimentary bottles of Red that F/A ensured came my way did help somewhat...

Funny you mention JAL I have done two trips with them in the last 6 months and can’t speak highly enough of them. Economy seats on the 787 are wider with greater pitch than Qantas , there are more and bigger toilets, you can purchase 3 hours of internet for $20 roughly if you want it, it’s daylight from Sydney and on my last trip home they gave me a row of 4 to myself as staff. To crown it off using MyId travel the ticket was $90 cheaper than Qantas staff travel.
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Old 2nd May 2023, 00:43
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Originally Posted by 73to91
Was surprised to read that she's been around for so long, I don't know why but I just thought she was a recent arrival.

She certainly has done the rounds re departments which is a good thing, was never front line though.

Internal Audit Supervisor > Financial Controller - Commercial Division > Qantas Catering Product Manager > General Manager Inflight Services > Executive Manager Product and Services > Executive Manager Commercial Planning > Senior Executive Vice President, The Americas > Executive Manager Sales and Distribution > Chief Customer Officer > Group Chief Financial Officer - Designate > Group Chief Financial Officer > CEO
Sounds like someone who knows the cost of everything and the value of nothing.
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Old 2nd May 2023, 00:44
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Originally Posted by PoppaJo

Jetstar still needs a CEO. Last time I checked nobody appears to be in that role?
It could be OW now she missed out on the top gig, if she does not get a promotion she could leave to competitor.
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Old 2nd May 2023, 00:49
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It’ll be the same sh*t different person delivering it. QF really needs some fresh blood at the top.
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Old 2nd May 2023, 00:56
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Quite a few associates are in similar position to myself
1. Lifetime Q gold over the years - probably wouldn’t set out to do that starting out now, but I’m 58 and a lot of these flights were in different and better times.
2. Get a lot of QFF points from credit card spend.
3. Slightly prefer Q over V for domestic - they all have good and bad days, but Q feels (slightly) more robust overall
4. Use other carriers in OneWorld for international travel
5. Redeem QFF for other airlines. Can’t get flights you want on Q anyway.

Went to US in January - AA was as good as Q any used to be.

Taking extended family to UK and Europe this Christmas. JAL.

The only Q thing I’ll be seeing is the Sydney lounge - although Amex Centurion is said to be better so I’ll give that a try.

Its sad that a much loved and long standing Australian icon has fallen so far. But that was the path chosen by Q highly paid executive.
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Old 2nd May 2023, 00:56
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Originally Posted by SHVC
God help us all. All just to make a statement
I don’t know who out there was going to come in and shower employees with gifts and pay rises. It seems all potential CEOs these days are cut from the same cloth. VH is as good as anyone else, and better than some other potential candidates mooted.

The one possible saving grace with VH is that she is old school QF. She joined when it was a still a majority government owned carrier. Maybe not as inclined to outsource work and possibly restore a bit of pre privatisation glamour to the airline. Or maybe not.
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Old 2nd May 2023, 01:36
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The one possible saving grace with VH is that she is old school QF. She joined when it was a still a majority government owned carrier.
She joined in 1994, it was floated in 1995. So no she is not old school Qantas at all. She joined when Keating was in the middle of privatising Qantas. Certainly she is experienced in how Qantas has been run since its transfer from Government ownership but she has operated within the culture created by Strong, Dixon and Joyce. I can't see any change to staff relations or customer service, after all she was Chief Customer Officer and look at the difference that made.
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Old 2nd May 2023, 01:41
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Originally Posted by Lookleft
So no she is not old school Qantas at all. ….. but she has operated within the culture created by Strong, Dixon and Joyce.
I would count “old school QF” as anyone employed pre Joyce. There’s a big difference between Strong’s running of the company v Joyce.

But a new CEO will always put their own stamp on the business. I doubt it’ll mean rapid expansion, primarily due to manufacturer order books being full for years ahead. Even if she wanted to expand the company she won’t be able to.
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Old 2nd May 2023, 01:58
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My money is on her spending the first year or so reminding us all how important it is to have a woman running that airline as apposed to actually running it. I hope I’m wrong but I doubt she will be successful in repairing the damage in time.
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Old 2nd May 2023, 02:22
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I would count “old school QF” as anyone employed pre Joyce.
Pre-Joyce was Dixon and he was not old school Qantas either. Strong was Australian Airlines and came back to Qantas as CEO after privatisation so he was not old school Qantas. Old school Qantas built up its reputation for service, safety and innovation in its first 70 years of operation. The last 30 years has been all about profit and executive bonuses.
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Old 2nd May 2023, 03:02
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Originally Posted by dr dre
I would count “old school QF” as anyone employed pre Joyce. There’s a big difference between Strong’s running of the company v Joyce.

But a new CEO will always put their own stamp on the business. I doubt it’ll mean rapid expansion, primarily due to manufacturer order books being full for years ahead. Even if she wanted to expand the company she won’t be able to.
I'd agree about the "old school QF", Strong was the beginning of the rot, Dixon just intensified it and Joyce, well, we all know how that worked out. I was still there after privatisation, my impression was that it just kept operating pretty much the same for several years until bad decisions started to have an effect so I think it's fair to say she's old school because she would have operated in that lingering environment for a while.
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Old 2nd May 2023, 04:03
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Well, look on the bright side. Isn't it nice to have a CEO named after an aircraft...
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Old 2nd May 2023, 04:12
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We're off to New York on Saturday.....guess who we aren't flying with?
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Old 2nd May 2023, 04:13
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Is that what V-jet meant?
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Old 2nd May 2023, 04:22
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Friends last year went Hawaiian. 48 hr break in Honolulu, and avoided LAX / DFW.
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Old 2nd May 2023, 04:33
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Originally Posted by dragon man
Funny you mention JAL I have done two trips with them in the last 6 months and can’t speak highly enough of them. Economy seats on the 787 are wider with greater pitch than Qantas , there are more and bigger toilets, you can purchase 3 hours of internet for $20 roughly if you want it, it’s daylight from Sydney and on my last trip home they gave me a row of 4 to myself as staff. To crown it off using MyId travel the ticket was $90 cheaper than Qantas staff travel.
JAL are I think the only airline still running their 787s with the originally designed 8-abreast economy class.
Truly Dreamliners, the now ubiquitous 9-abreast economy turns them into Nightmareliners
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Old 2nd May 2023, 04:48
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Why /how could anyone think she will do a better job.
She has been a part of the rotten top tier for some time.
To have stayed there till now, she either believes the Leprechauns way, was the right way (so no change required): or she was too piss weak to stand up and be counted (which would have ensured her passage out the door.

They needed to get someone from outside, untainted by the filth inside.

Dark days to continue,. Such a pity.
Maui.
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Old 2nd May 2023, 05:06
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All she has to do when in doubt is ask herself - what would Alan do?
- then do the opposite.
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