Qantas despatch to arrive WLG after curfew
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Qantas despatch to arrive WLG after curfew
I am pretty sure this is not the 1st time this has happened & the last time was not very long ago. Is it really so hard to work out that a curfew is not going to be met before the aircraft actually departs. The weather being bad in sydney could well be a very valid excuse for a late departure but there is no excuse for trying to beat a curfew when it is obvious that it is impossible to achieve..
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I may be cynical but is it a case of shifting the problem to someone else rather than dealing with it at its source once it became obvious curfew restrictions couldn’t be met?
Sure, there is the diversion cost (did they get to WLG and then divert or divert en-route when the penny dropped?) but QF avoided the greater cost of accommodating the pax in SYD. Once pax have been accepted for a flight and gone through CIQ, it is my understanding that the airline is responsible for them. Hotel costs in SYD for possibly 100 plus pax wouldn’t be cheap (and then also having to clear the pax back into the country if the flight is scrubbed) - much cheaper and convenient to handball the problem to the Kiwis. After all, sleeping on an airport terminal floor costs QF nothing.
They may well “apologise for the inconvenience” but do they really care, I mean REALLY care?
Sure, there is the diversion cost (did they get to WLG and then divert or divert en-route when the penny dropped?) but QF avoided the greater cost of accommodating the pax in SYD. Once pax have been accepted for a flight and gone through CIQ, it is my understanding that the airline is responsible for them. Hotel costs in SYD for possibly 100 plus pax wouldn’t be cheap (and then also having to clear the pax back into the country if the flight is scrubbed) - much cheaper and convenient to handball the problem to the Kiwis. After all, sleeping on an airport terminal floor costs QF nothing.
They may well “apologise for the inconvenience” but do they really care, I mean REALLY care?
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If I was operating the flight and it was clear we couldn’t beat curfew, and no dispensation granted I would have returned to SYD. But I guess this was a Jetcinnect crew, just get to NZ and then sort it out.
You forgot to mention a third world airline. Ironic, really, as some of the third world airlines actually do a better job of delivering the product. The difference here is the people doing the job are first-language English-speakers. (And you can drink the water.)
Last edited by Eclan; 24th Nov 2022 at 09:54. Reason: I removed your unnecessary apostrophe.
What disgraceful behaviour by Qantas. The airline knew the aircraft was diverting to Auckland. Why weren’t there Qantas ground staff or their handling agents on hand to help deal with the passengers when they arrived in Auckland? Does Qantas even care about passengers, or are they just an embuggerance?
Last edited by BuzzBox; 24th Nov 2022 at 21:20.
What disgraceful behaviour by Qantas. The airline knew the aircraft was diverting to Auckland. Why weren’t there Qantas ground staff or their handling agents on hand to help deal with the passengers when they arrived in Auckland? Does Qantas even care about passengers, or are they just an embuggerance?
