Australia, New Zealand & the Pacific Airline and RPT Rumours & News in Australia, enZed and the Pacific

recalled phone allowable?

Old 6th Sep 2016, 03:49
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recalled phone allowable?

Are airlines in Australia stopping pax from bringing on board battery exploding mobile phones? It is one thing to know about a general risk, but a specific risk is quite another matter is it not?
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Old 6th Sep 2016, 05:12
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Just how did you propose to police this?
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Old 6th Sep 2016, 05:56
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You haven't exactly provided us with much detail to form an opinion. What are you talking about?
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Old 6th Sep 2016, 06:24
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GN7 must be off at all times and NOT used

announcement made at the gate prior to boarding

starts today
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Old 6th Sep 2016, 08:19
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@josephfeatherweight
Samsung has a general recall out on their brand new Galaxy Note 7 phone, approx 51,000 in Australia alone, due to a battery fault which sees them explode!
...google for more info
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Old 6th Sep 2016, 10:22
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Many thanks, hadn't seen it!
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Old 6th Sep 2016, 12:49
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QLink allowed in flight mode but must not be connected to a charger while inflight.
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Old 6th Sep 2016, 22:05
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Thanks for info GN
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Old 7th Sep 2016, 03:41
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As far as I'm aware, no mention being made at VARA outport boarding gates or during check in. Not sure if cabin crews are mentioning it during safety briefs.
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Old 7th Sep 2016, 03:48
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We're mentioning it as part of the initial safety PA. May be used but not charged inflight.
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Old 7th Sep 2016, 11:55
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QF now saying they must remain completely off inflight as well as not being charged.
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Old 8th Sep 2016, 16:54
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Cobham charter requiring announcements both on the ground and on-board, devices are to remain off at all times.
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Old 8th Sep 2016, 22:48
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No way to enforce this. How would they know what you have in your pocket? Can they spot a GN7 at 50 paces? All phones look alike from a distance in someones hand.
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Old 9th Sep 2016, 00:08
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It is a large phone, perhaps CC will have quick phone ID session.
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Old 9th Sep 2016, 00:14
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They will figure it out fairly quickly if it bursts into flames and the owner gets (a) singed balls because it is in his pocket (b) charged with failing to follow the instructions of crew and possibly (c) charged with reckless endangerment or whatever the equivalent is.

But as we have seen numerous times people are dumb. I can't believe the number of people who were whinging about having to return it.
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Old 9th Sep 2016, 14:24
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I have one, flew Skippers out of PBO on Thursday, no mention of it. Problem only happens during charging.To ban their use altogether would be somewhat of an over-reaction. I am quite happy Telstra is replacing mine--I dropped it the other day and cracked the screen edge, the replacement will have a case.:-)
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Old 10th Sep 2016, 05:54
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And because they are used so heavily these days, people carry power banks to charge their phones. God forbid people thes days run out of phone battery!

You'd really be happy with this fairly extreme risk on your flight, ranmar?

Ban on carriage, I agree probably not the best solution. But they should be treated a lot like e-cigarettes- not checked in and they must be off; the questions should be asked by checkin staff and it should be announced on board to keep them turned off.

It's not like this thing has been recalled because of software issues. It bloody catches fire easily!!!
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Old 10th Sep 2016, 21:02
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Samsung want you to stop using it altogether, nevermind about charging it.
Article
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Old 11th Sep 2016, 00:07
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QLINK jets, pax instructed that they must be turned off, and not charged in flight.
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Old 11th Sep 2016, 01:15
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According to all available information, Samsung have determined that it ONLY happens during charging. It doesn't just " catch fire in someones pocket" (as I Phones have been known to) So asking you to just switch it off right now is just the typical response to modern risk management. Or the Elimination option of the Risk Management Hierarchy of Control, I suppose. These have been an exceptionally popular new release, majority of reviews rate it as the best Android phone currently available. So hundreds of thousands out there in the first few weeks. Battery fires (not explosions) during charging happened in some tens of cases. (initial report was 35 worldwide, two in Australia) Telstra were straight onto it, I registered and there is a loan phone on its way to me with a return mail bag for the GN7 . Which doubtless means that my "dangerous" phone, as well as thousands of others, will be in freight holds of aircraft in the coming weeks.
Irony, much?
BTW, I have always been slightly uncomfortable with leaving anything with a lithium battery on charge and unattended. It has long been my personal practice to have such things as phones and tablets charging on a non-flammable surface such as a stone benchtop or sink, wherever possible. So for this phone, ops normal until the replacement arrives.
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