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Qantas Checked Bags, Staff Travel

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Old 26th Mar 2012, 05:00
  #21 (permalink)  
 
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Bank staff don't get discounted home loans ?

Holden employees don't get staff pricing on new vehicles ?

State transit employees don't get free public transport to / from work ?

Coles staff don't get staff discount at Coles stores ?

Senior bankers don't get annual bonuses ?

Need me to keep going ?

ST
Actually, Coles give there employee's a 5% discount
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Old 26th Mar 2012, 05:33
  #22 (permalink)  
 
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pull-up as Marauder said - I think he was being very funny.

Coles staff card gets discount at plenty of other stores in the Coles Group, our daughter works at Coles whilst studying and it comes in handy from Target to Officeworks.

Senior bankers.... at the CBA it's not just the senior bankers who get a bonus.
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Old 26th Mar 2012, 06:15
  #23 (permalink)  
 
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Sierra,

Keep in mind that, at least in the case of sub-load, it is simply filling seats that are otherwise empty at the time of flight closure (less than an hour to go) when no further sales to revenue pax or check-ins would be possible. May as well get something for them.

One of those things which has minimal cost (indeed, is a positive) to the giver but high value to the receiver.
Just so I get it straight, employees wait at the gate till the sales close then get a ticket if there are any empty seats?

Then there is a website dedicated to staff travel. Reading through other threads on this topic it seems to be an industry all by itself.

For someone like me for 20 years, I've mostly end up paying full economy fare because I have to fly on very short notice. I find it somewhat unfair that employees are getting seats (and according to anecdotal evidence, business class upgrades) when I haven't ever been upgraded. In my line of work, there are no fringe benefits. They were gone in 2002. No cars, no corporate cards. You use your own money and at the end of the month it gets expensed only with tax invoice attached. You want something? The store is down the road. Full retail price. You'll be helping sales numbers too. . This is what the corporate world is becoming.

I'm not against staff travel, just surprised it still exists in an era of small profit margins. If it works on a salary sacrifice type system, then fair enough. Anyway, be that as it may, good luck to those who get it. I know you work hard with long hours and do deserve it.
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Old 26th Mar 2012, 07:10
  #24 (permalink)  
 
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Staff travel is a sport. It is full of anxiety, rat cunning, lies, and frustration. Where else can they hold you back until 6 mins before the door is closed, (even though the aircraft is only half full) where the staff both ground and CC can treat you with absolute disdain (and get away with it) where a just employed catering worker gets a seat and a 40 year Captain is lucky to get the jump seat. Got to love it.
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Old 26th Mar 2012, 10:01
  #25 (permalink)  
 
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Angry

That's exactly why not one cent of my cash goes to supporting the airline I work for.

It used to be a great place to work; now it's not much more than a cash cow for it's LCC's and shadow airlines.

Paying the bills and buying the aircraft while they make the profit.

I can, and do, pay full commercial rate at a rival airline to be treated as a human by an airline that cares, that isn't being deliberately run into the ground by a scheming failure of a CEO.

Only the Executives get to travel up front or better still on "must go" duty travel.
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Old 26th Mar 2012, 11:05
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What happened to the unwritten rule of looking after fellow staff?
One of the first things I was taught when I started with an airline was to overlook those sort of things when you have a passenger on a zed fare.
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Old 26th Mar 2012, 13:00
  #27 (permalink)  
 
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Mate of mine at Holden gets 35% discount on new Holden cars. He can generally sell it for at least what he paid after 12 months and get another new one. They effectively provide him with a new car every year for nothing.

Believe it - he doesn't make much money but he's always driving around in a current year model Holden.

Staff travel in airlines makes a profit for the airlines - as to your question that you can't believe they still do it - well, they wouldn't if it didn't make them a profit in this day and age!

And it's not that cheap for the staff these days either - domestically it's often close to the same price as a firm seat on a LCC.
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Old 26th Mar 2012, 14:12
  #28 (permalink)  
 
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*From QF staff travel website...

BAGGAGE ALLOWANCES*

*

From 1 June 2011*- Qantas domestic checked baggage policy will change from a weight based system to a piece and weight based system. Qantas will be strictly enforcing checked and carry-on baggage allowances worldwide. Where weight or number of pieces exceeds the baggage allowance, excess baggage charges will be imposed. As staff travellers receive a generous checked baggage allowance please ensure that you comply with the allowance or carry sufficient funds to pay for the excess amount.
From 15 September*2011*- Heavy baggage charges will be applied for staff and duty travel passengers exceeding the checked baggage allowance

Checked baggage allowances on Qantas and QantasLink flights are set out below.* To be carried without additional charge, your checked baggage must not exceed these allowances.


Checked Baggage Allowance
Travel
Effective for travel from*1June11
Australian Domestic
*
2 pieces - maximum 23kg (50lb)**per*piece**
-*see qantas.com for weight dimensions*
Infants - no allowance
QantasLink*
1 piece - maximum 23kg (50lb) per piece**
- see qantas.com for weight dimensions
Infants - no allowance*
QantasLink – to/from Lord Howe Island
1 piece at 14kg (30lb). Above 14kg and up to 23kg may not travel on same flight due to aircraft weight restrictions.*
QantasLink – to/from Olympic Dam
1 piece at 16kg (35lb). Above 16kg and up to 23kg may not travel on same flight due to aircraft weight restrictions.*
QantasLink – to/from Mount Hotham
Limit of 1 ski or snowboard bag per passenger and one other piece of baggage, with a total kit not exceeding 23kg.
Qantas International (excluding The Americas)
30kg per ticketed passenger
Infants - 10kg*
Qantas to / from The Americas (North and South America)*
2 pieces - Maximum 32 kg (70lb) per piece. Infants - 1 piece at 10kg, total dimensions must not exceed 115cm, 45ins
Interline Carriers International*- excluding British Airways

British Airways*
20kg per ticketed passenger
Infants - 10kg



20kg per ticketed passenger (1 bag per ticketed passenger only)*



*
Carry on Baggage
Australia
2 carry on bags
Each bag not to exceed 105 linear cm (41ins)
Maximum weight of 7kg (15lbs) per piece.
Or
1 carry on bag not exceeding 105 linear cm (41ins)
plus
1 garment bag (non-rigid frame/unfolded) not exceeding 185 linear cm
Maximum weight of 7kg (15lbs) per piece.
Or
1 bag not exceeding 115 linear cm (45ins)
Maximum weight of 7kg (15lbs)
*
QantasLink
1 carry on bag not exceeding 105 linear cm (41ins)
Maximum weight of 7kg (15lbs)
Qantas International*
1 carry on bag not exceeding 115 linear cm (45ins)
Maximum weight of 7kg (15lbs)
Or
1 garment bag (non rigid frame/unfolded)
Not exceeding 185 linear cm
Maximum weight of 7kg (15lbs)

*

Baggage Policy - Domestic*

All Qantas staff travellers travelling on Duty Travel or Leisure Travel benefits within Australia only, will be required to wiat for the next available flight if their baggage does not arrive on the flight they have travelled on.

This standard will be adhered to only when the next arriving flight from the point of the passengers origin is within 1.5 hours of their arrival at destination airport.

If the next available service from the point of the passenger's origin is in excess of 1.5 hours or if the passengers baggage fails to arrive on the next scheduled service, then a mishandled baggage file will be raised, and the staff member will be subject to the standard conditions, policies and procedures as a full commercial passenger.

*
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Old 26th Mar 2012, 22:27
  #29 (permalink)  
 
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where a just employed catering worker gets a seat and a 40 year Captain is lucky to get the jump seat.
teresa,

Is this assertion fact or fiction?

I think most punters out there are rather envious of our Staff Travel benefits so I reckon the best thing is to do is to STFU rather than slag off about how rotten it is in a public forum. No employee benefits scheme is perfrect but I think Staff Travel serves us very well and have little if any complaint about it.
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Old 26th Mar 2012, 22:54
  #30 (permalink)  
 
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Sierra

Just so I get it straight, employees wait at the gate till the sales close then get a ticket if there are any empty seats?
That is correct, and if there are no seats wait for the next flight and hope for the best.
Cheap - yes, reliable - not if you have to get to a wedding!
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Old 27th Mar 2012, 13:06
  #31 (permalink)  
 
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I can't believe staff travel discounts still exists.
QF makes too much money out of staff travel to not have it.

If a manager such as yourself moved to abolish staff travel I'm sure someone from finance would be having a 'quiet word'

Funnily enough they have always been very cagey about how much they make out it which would suggest the answer is alot.
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Old 27th Mar 2012, 13:26
  #32 (permalink)  
 
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Bank staff don't get discounted home loans ?

Holden employees don't get staff pricing on new vehicles ?

State transit employees don't get free public transport to / from work ?

Coles staff don't get staff discount at Coles stores ?

Senior bankers don't get annual bonuses ?

Need me to keep going ?

ST
Actually Bankers do get discounted Home Loan rates and fees etc. I know, as I'm benefiting from it!

Was told recently that the 1 piece rule couldn't even be overrided for Q staff. This was debated when I was about to be charge for it when traveling as staff from another airline.

Crap AFAIAC.
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Old 27th Mar 2012, 22:05
  #33 (permalink)  
 
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Off Topic but still Staff Travel:

My neighbour told me yesterday that staff check-in at SIT has been given the flick. Now everyone has to queue with other pax at the appropriate counters for a particular flight, even duty travel and positioning crew.

My only comment was ‘but what happens when you are asked to come back in 30 or 40 minutes, come back where?’

Neighbour said, no doubt manager at SIT got his/her bonus based on reduction of staff but scary thing is that without dedicated staff looking after check-in, will staff simply load friends with lower category before staff with higher category?

It, staff travel, might make money but gee they like to make things difficult.
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Old 27th Mar 2012, 23:08
  #34 (permalink)  
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Neighbour said, no doubt manager at SIT got his/her bonus based on reduction of staff but scary thing is that without dedicated staff looking after check-in, will staff simply load friends with lower category before staff with higher category?


In a decent airline once you have reported at the ticket desk, your upload and upgrade priorities have been entered into the system, then the system does the rest and it would require positive dishonesty by check-in staff to over ride the system and either upload or upgrade in the wrong order.

In SIA staff travel was a very good 'earner' yet SIA's staff travel is probably amongst the worlds worst for generosity, crap T & Cs for retirees etc. where a lot of money could be made, but one of the Worlds best when it comes to efficiency and fairness of operation.
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Old 28th Mar 2012, 06:20
  #35 (permalink)  
 
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Just so I get it straight, employees wait at the gate till the sales close then get a ticket if there are any empty seats?
Not quite. You rock up to check-in, if there is plenty of room they might give you a boarding pass straight away, but more likely it's "thanks, come back in x minutes" (which will be shortly after the flight has closed for check-in and they've run their numbers).

Then if there is room and you can get on, you'll get your boarding pass and can then proceed to the gate. Naturally for international you can't go through immigration and security without a boarding pass.

If there's no room, then you get shifted to try your luck with the next flight, or come back tomorrow.

As a result, it really is not possible for a sub-load staff ticket to prevent a revenue passenger from uplift.
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Old 28th Mar 2012, 07:44
  #36 (permalink)  
 
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Its happened Ken. A scenario. Me (very old S/O), flight HRE/PER. 3/4 fulled A/C (one flight a week) Staff on board, 4 Australian Airlines, 6 Ansett Airlines (This is in the nineties) no QF staff. This has us scratching our heads, ALWAYS QF staff on this flight. Skipper says to FSD/CSM where is the staff, no idea he says. Skipper says go check (being only one flight a week) OK says CSM. CSM finds distraught QF staff in terminal being held back, no seats they are told, why asks CSM at least twenty seats available, QF staff have been rude lately so no seats she replies! Dumbfounded CSM says well you better well find them some and they did, we left twenty minutes late, but with very grateful and distressed staff. So sometimes it goes down to the ground staff and the mood they are in, and yes I have been busted only to find Ansett staff got a guernsey, and yes my Skipper son has found its the jump seat or walk, but there are other staff on board. Like QF, staff travel moves in strange and mysterious ways, I am sure other pilots have similar stories.
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Old 28th Mar 2012, 08:11
  #37 (permalink)  
 
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I would think you'll find staff travel is a cost to Qantas.

FBT, a department with staff just for staff travel etc...
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Old 28th Mar 2012, 13:12
  #38 (permalink)  
 
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Was told recently that the 1 piece rule couldn't even be overrided for Q staff. This was debated when I was about to be charge for it when traveling as staff from another airline.
you get charged excess baggage on Qantas if you are duty travel - really handy for engineers travelling with toolboxes - a few people got caught until we found out after you booked you duty travel, you had to email to ask for excess.

Jetstar is better - saw a Qantas link Engineer charged excess for toolbox and generator he was carrying to fix aircraft - management solution was engineer should use his credit card to pay - that was declined.

What happened to the good old days when I had a red tail busted upline, lob over to Ansett, throw a toobox and spares in the hold and get a seat upstairs - and the girls wold usually stick you up the front. Worked the same the other way.
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Old 28th Mar 2012, 13:40
  #39 (permalink)  
 
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Looks like it's true:

STAFF TRAVEL NOTICES

23 March 2012

Changes to Staff/Duty Travel check-in at Sydney International Airport:


Effective Wednesday, 4 April 2012 the dedicated Staff Travel check-in counter at Sydney International Terminal will close.

Please see below details on the new check-in arrangements for staff, duty travellers (including paxing crew).

All Staff travelling on leisure standby, waitlisted or confirmed flight status;
Please proceed to the Economy check-in counters relevant to your destination.

Duty Travellers holding a waitlisted flight status in all classes;
Please proceed to the Economy check-in counters relevant to your destination.

Duty Travellers holding confirmed economy flight status:
Please proceed to the Economy check-in counters relevant to your destination.

Duty Travellers holding a confirmed business (or first class) flight status;
Please proceed to the Business class check-in counters relevant to your destination.

Staff and Duty travel regrades will be offered at either check-in or the departure gate, depending on availability.
Feeling engaged are we people?
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Old 29th Mar 2012, 01:38
  #40 (permalink)  
Keg

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Lol. That should be interesting. I wonder what scheduling will do when the flight departs because the paxing crew are still standing in line waiting to check in?
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