Class Action Against Qantas
Join Date: Feb 2001
Location: In transit
Age: 71
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I rather think that their defence against a charge of 'selling a service they had no intention of providing' would be supported by a clause which most transporters have stating that they do not guarantee a specific time frame in which transportation will take place. In the case of QF :
or picked at random, Delta :
8. Delays and Cancellation
If travelling on Qantas, we will use all reasonable efforts to depart on time, but we do not guarantee flight times. If your flight is delayed or cancelled, you may in some circumstances be entitled to assistance and/or compensation depending on your journey and applicable law.
If travelling on Qantas, we will use all reasonable efforts to depart on time, but we do not guarantee flight times. If your flight is delayed or cancelled, you may in some circumstances be entitled to assistance and/or compensation depending on your journey and applicable law.
Liability for Delay or Cancellation
We will exercise reasonable efforts to carry you and your baggage according to our published schedules and the schedule reflected on your ticket, but published schedules, flight times, aircraft type, seat assignments, and similar details reflected in your ticket or Delta's published schedules are not guaranteed and form no part of this contract. Delta may substitute alternate carriers or aircraft, delay or cancel flights, change seat assignments, and alter or omit stopping places shown on the ticket at any time.
If the change is due to circumstances beyond our control, we will have no liability to you other than to refund your ticket price. If the change is due to circumstances within our control, then we will transport you to your destination on our next available flight (or substitute alternative transportation at our discretion) and, depending upon the circumstances, you may be entitled to a partial refund and/or we may provide you with meals, lodging and/or ground transportation to accommodate you during the delay.
We will exercise reasonable efforts to carry you and your baggage according to our published schedules and the schedule reflected on your ticket, but published schedules, flight times, aircraft type, seat assignments, and similar details reflected in your ticket or Delta's published schedules are not guaranteed and form no part of this contract. Delta may substitute alternate carriers or aircraft, delay or cancel flights, change seat assignments, and alter or omit stopping places shown on the ticket at any time.
If the change is due to circumstances beyond our control, we will have no liability to you other than to refund your ticket price. If the change is due to circumstances within our control, then we will transport you to your destination on our next available flight (or substitute alternative transportation at our discretion) and, depending upon the circumstances, you may be entitled to a partial refund and/or we may provide you with meals, lodging and/or ground transportation to accommodate you during the delay.
Join Date: Jan 2008
Location: Australia
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Amygdala1
Join Date: Jul 2008
Location: Hamsterdam
Posts: 21
I'm really really confused; where was there a reasonable action in this?
There never was, only dreamers speculating about something they don't understand or know, pub talk really.
Join Date: Jul 2008
Location: Hamsterdam
Posts: 21
I'm really really confused; where was there a reasonable action in this?
There never was, only dreamers speculating about something they don't understand or know, pub talk really.
