Qantas: We're Sorry
Join Date: Aug 2007
Location: Auckland
Age: 52
Posts: 72
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No one said "sorry" or did anything extra on my 72hour delayed journey home yesterday.
No "sorry" from the call centre's
No "sorry" from the check-in staff
No "sorry" from the lounge/gate staff
No "sorry" from the cabin crew in their messages
No "sorry" from the pilots in their announcements
I know it wasn't any of their decision making but you'd think something might have come down from above to give a little extra to affected passengers.
No "sorry" from the call centre's
No "sorry" from the check-in staff
No "sorry" from the lounge/gate staff
No "sorry" from the cabin crew in their messages
No "sorry" from the pilots in their announcements
I know it wasn't any of their decision making but you'd think something might have come down from above to give a little extra to affected passengers.
Join Date: Jun 2004
Location: Mydadsbag
Posts: 1,113
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No one said "sorry" or did anything extra on my 72hour delayed journey home yesterday.
Someone get him a soapbox for the 24th of Aug! He will make everything right with a few more "sorrys"
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