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Qantas Doing it Tough ?

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Old 20th Apr 2011, 05:55
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Qantas Doing it Tough ?

Goldman Sachs analysts expect Qantas'full year profit before tax will rise from an estimated $561 million this year to $849 million in 2012 and $917 million in 2013.
C'mon Mr Joyce everyone has been hearing the woe is Qantas mantra for years.With these forward projections no one believes it any more.
Time to play fair and reasonable with your workforce
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Old 20th Apr 2011, 07:49
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Devil

Yep. The shareholders ARE doing it tough for they've not had a dividend for more than 2 years while the share price has tanked. Staff have received an annual percentage increase as well as some bonuses though not sure if they are cash or travel vouchers. If the latter, they are as good as cash and tax-free. The staff should not be whingeing as they are some of the best paid employees in Oz with benefits most workers would die for. And staff ought not forget that without investors, there's no company and with that, no jobs.

Next whine.....?
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Old 20th Apr 2011, 07:57
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Ken, remember the pilot put together a "flexi-line" package in order to save the company $8,000,000. Many pilots voluntarily took significantly reduced incomes during this period.

Geoff Dixon then turned around and received that entire $8,000,000 to compensate for a change in tax law. Tell us again who's looking after the shareholders?
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Old 20th Apr 2011, 08:26
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Readers Digest

Ken you seem to derive your information from the Readers Digest which makes you misinformed.You continually make these assertions without any supporting evidence whatsoever.Most Qantas employees receive increments of 3% on their remuneration.With inflation running around 2.5% employee wages are virtually at a standstill.
Stafftravel is on a "space available" basis.If there is an empty seat on aircraft you can occupy that seat.There have been changes made to stafftravel whereby a 30 year Captain can be be bumped by someone in IT who has been with the company 18 months.Personally I shop around the web for deals on travel.I pay more but the seat is guaranteed.Stafftravel is a non event.
The reason shareholders get it in the neck from Qantas is down to poor management.Qantas is not a business run to generate profit but rather reduce costs.The enormous amount of cash/income generated by this business is woefully managed.They are not clever with their revenue.
Mainline has been starved of cash for years and it shows.The idea is to leverage the brand without spending any money.That approach has been failing for years.Morale is not something that is understood by management either.Our learned friend Sunfish will tell you that an engaged workforce will generate around a 10% productiviy increase at zero cost.
We would all really like to know what these beyond the curve benefits are.
Please enlighten us
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Old 20th Apr 2011, 08:35
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Ken, I can only say to you:

"It is better to keep your mouth shut and appear stupid than to open it and remove all doubt"





Mark Twain
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Old 20th Apr 2011, 08:38
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Ken Borough = Wind up....surely..... pfft
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Old 20th Apr 2011, 08:58
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hook line and sinker! good catch!

then again, they are doing it tough, if the brand wasnt trashed, and the reputation in the publics eyes being constantly tarnished by poor staff morale, questionable safety, and the general stench of corporate greed and deception, they could be doing so so so much better!
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Old 20th Apr 2011, 11:01
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Peanuts

Ken

Ever read the book 'Peanuts"

(and no, it's not a HR manual on how to pay your front line troops!)

To quote:

We look after the staff,
The staff look after the customers
The Customers look after the share holders.

Comment attributed to Herb Kelliher - former COO of the MOST successful US domestic carrier - SouthWest.

No wonder the QF Board feel secure if shareholders like yourself continue to justify their behaviour.

Plainmaker
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Old 20th Apr 2011, 12:06
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This evening, television downunder aired the following segment: Lateline Business - 20-Apr-2011

Perhaps they can do a follow up with Herb Kelliher,
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Old 20th Apr 2011, 12:26
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Did anyone catch the 7:30 Report on ABC tonight? Main point- Tony Sheldon (TWU), Richard Woodward, both stating clearly that IA to take place due to QF off-shoring. It is yet to be posted on the ABC website.
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Old 20th Apr 2011, 12:37
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CHAIR
Do you think it is sustainable that you can fly from Sydney to Port Douglas or
somewhere for $50?

Mr Joyce
I think it is. I think there will always be opportunities for airlines to fill up aircraft
seats at lower airfares. We have a large number of seats that go empty in the airline every year.
We know that having aggressive pricing out there stimulates demand; it gets people to travel
when they would have normally not wanted to. It fills up seats, and the economics for us are a
lot better. So you will always have the need to have very discounted airfares. Qantas has very

discounted airfares to fill up the capacity when we need it to be filled.

25th Feb 2011 Senate Inquiry Transcript

Time to rethink the cheap airfare mentality.
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Old 20th Apr 2011, 13:06
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7:30 Report - Turbulent time for Qantas

7.30 Report - 24-Jun-2008

Different faces, same story!
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Old 20th Apr 2011, 13:46
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7:30 Report tonight

Qantas staff threaten to strike - ABC News (Australian Broadcasting Corporation)
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Old 21st Apr 2011, 09:23
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With respect to our mate Joyce stating $50 fares are worth it to fill empty seats between Sydney and Port Douglas.
Ken you should know that Qantas staff pay just over $63 for an economy seat (space available) between Sydney and Cairns one way.

By the way mainline pilots, in the 11 years I have been employed have received significantly less than 3% per annum pay rises.
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Old 21st Apr 2011, 16:45
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Time to rethink the cheap airfare mentality.
Hmm. Which would be better for Qantas: an empty seat between Sydney and Port Douglas, or a passenger in it, paying $50?

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Old 21st Apr 2011, 17:00
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A quick drive around Mascot today.

China Southern, double daily to Guangzhou
Air Canada (eeh) daily to Vancouver then Toronto
Cathay Pacific 4 times daily to HK

Qantas: flat bed sydney-perth coming at some point later this year, once a day.
Qantas: quick check in. Read, ground staff cut backs, confusion and worry if you've even done it right...!

Really? Thats it Qantas? Awesome, im going to fly with you!
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Old 21st Apr 2011, 21:24
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Unfortunately, Cathay Pacific, massive profits-no unions, Emirates, massive profits-no unions, Air China, massive profits-no unions.

Qantas, massive unions-bugger all profits. An unhappy workforce always complaining about what Qantas management are doing to them! That gets passed on to the customer, customer leaves and goes to an airline with happy staff. Why? Because there are no union delegates telling their workers how bad management are to them!

Don't cook the golden goose you Qantas people. You are literally milking it. If you rock the boat too much you'll end up like Ansett, all put of a job and all looking for someone to blame, but unfortunately the blame will be with you.

Don't be another Ansett! "I never thought this would happen to us" or "air new Zealand are to blame for this!"
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Old 21st Apr 2011, 21:57
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Bugger all profits. Try 600 million this year, and 800 million forecast for next!
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Old 21st Apr 2011, 22:28
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Fruet, unions will be the (convenient) scapegoats that allows Qantas to slip the noose of the Qantas Sale act, just this week we had:
The federal government has started talks on an open-skies agreement with Europe, but Qantas chief executive Alan Joyce said the Europeans were asking for changes to the Qantas Sale Act, which limits the level of foreign investment in the airline.
from the same article
Federal Transport Minister Anthony Albanese's office would not comment last night on the state of European negotiations, but indicated the Qantas legislation was not up for negotiation.
The Australian:Europe puts brakes on Qantas China expansion plan.
The fact that they keep mentioning it (Sale Act) suggests it is (constantly) on their minds .

The fact that Qantas will not accept a >10% pay reduction, put on the table by AIPA say's they are simply not interested in fixing the mainline operation. AIPA are desperately trying to avoid an "Ansett", Qantas doesn't want to play ball. Mainline international is being destroyed to justify its destruction.
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Old 21st Apr 2011, 23:47
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Firstly, don't worry about Ken Borough. He usually comes into most QF threads, posts a supposedly knowledgeable comment, gets shot down in flames (because he is pretty much always well off the mark) and then he goes quiet and slinks away back to the dinner table in the retirement home and watches Dr Phil while taking his medicine and eating (sipping) pumpkin soup.



Back to the QF issues - Leadership. In other words it is the top level running the place. The decisions back in 2002/2003 to embark on a campaign of slicing and dicing every successful component of the organisation for the sole benefit of the Execs and Shareholders wealth was the beginning. Dixon's legacy lives on, and it does so through a continual inclusion of disconnected incompetents at the highest level.
  • The demise of QF's reputation for safety and service - senior management. QF has cooked the golden goose and has literally forced paying passengers to shop around and look for a better option because of the decline in service standards.
  • Offshoring - senior management. Once again the loss in revenue from once loyal passengers who have run in the other direction every time an engineering or maintenance issue related to an offshore provider raises its head.
  • Retaining tired and dismal 747's and 767's - senior management. It is pretty hard trying to convince people on the east coast that an ageing crammed 747 to the USA is a quality service.
  • Decline in customer service and a half decent product - senior management.
  • Disgraceful grab for cash at the executive level and unjustifiable salaries - the remuneration at the top end is simply nothing more than highway robbery. In an environment where taking an olive out of a first class meal will save a company money then how much more so would culling multi million dollar packages that are simply out of sync with actual executive performance. Plus it would help save the company from fiscal armageddon, if you believe the spin doctors at the top.
These are just a couple of points, but you need to delve deep into them to see the actual impact they have on the brand.
I don't disagree that the notion of a workforce needing to work smarter within an unstable economy, but the current idealogy from the top echelon blaming financial issues or likely future financial problems on its frontline workforce is ludicrous and is pure spin.

P.S I am hearing an unconfirmed rumour that the 380 SYD/LAX while on average carries an extra 70 pax is using an extra 15 tonne of juice compared to the 747, and that the top echelon are very very unhappy, especially when told that 'there may have been some design mistakes made due to flawed wind tunnel tests during the design phase'. Anybody know any other details or heard similar ?

Last edited by gobbledock; 22nd Apr 2011 at 00:03.
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