QF- Corporate affairs appointment
Join Date: Apr 2007
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Wow, gobsmacked. A more sulky, cliched, badly presented excuse for a spokesperson would be hard to think of. Going on telly and calling your customers stupid (the oxygen mask incident) is even more evidence of poppet's allstar PR effort.
I don't even work for Qantas but still field questions as above from family/friends about the airline's safety.
If I perform really badly at work, maybe I'll get promoted too! I'll have to try it . Seriously, Sunfish is probably right. I'm just amazed that a company that size can be so consistently badly run; it's like watching a whale bleed to death.
I don't even work for Qantas but still field questions as above from family/friends about the airline's safety.
If I perform really badly at work, maybe I'll get promoted too! I'll have to try it . Seriously, Sunfish is probably right. I'm just amazed that a company that size can be so consistently badly run; it's like watching a whale bleed to death.
Join Date: May 2002
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Management 101
Problem. You have an individual,business initiative, or department, that you have created or championed and it is underperforming or not fit for purpose.
Solution. For a department or business initiative, create press releases tying area of concern to something positive e.g. a wieldy Cabin Crew procedure that some numpty thought up that lends nothing to making the job more efficient and is roundly ridiculed by operational personnel can be tied to the positive outcome of the QF A380 incident. Headline is "New Procedure comes to the fore in A380 incident" most people reading it wouldn't understand but it gives the impression that this new procedure was vital in the positive outcome.
Same for a department "the New Waste of Space, Jobs and Junkets for mates department" was closely monitoring the A380 incident and liaised with other operational departments to resolve the incident. They actually do bugger all but ring up people and annoy them. However if there are any awards to pick up, functions to attend they will be there on 'behalf' of the people who actually did the work and will have their faces on the company magazine.
Solution for the individual is to promote them. This gives the impression that even though on the surface they look like they have made a complete stuff-up they must be doing something right behind the scenes otherwise they wouldn't have been promoted. Said individual can then be 'hid' before moving on from company 'to pursue other opportunities' or just sit quietly on the gravy train with the others.
Remember in Management 101, the absolute worse thing you can do is admit your mistakes. Your procedure/idea/concept is inefficient, not fit for purpose, overly expensive, then see above. The individual you put into a position is incompetent, inefficient, embarrassing, then see above. The bigger the stuff-up the more you have to make it look like a big plus.
If you roll back something you started , or fire/demote an individual you championed other people might start thinking you're not the smartest person in the room and the microscope might get turned on you.
Problem. You have an individual,business initiative, or department, that you have created or championed and it is underperforming or not fit for purpose.
Solution. For a department or business initiative, create press releases tying area of concern to something positive e.g. a wieldy Cabin Crew procedure that some numpty thought up that lends nothing to making the job more efficient and is roundly ridiculed by operational personnel can be tied to the positive outcome of the QF A380 incident. Headline is "New Procedure comes to the fore in A380 incident" most people reading it wouldn't understand but it gives the impression that this new procedure was vital in the positive outcome.
Same for a department "the New Waste of Space, Jobs and Junkets for mates department" was closely monitoring the A380 incident and liaised with other operational departments to resolve the incident. They actually do bugger all but ring up people and annoy them. However if there are any awards to pick up, functions to attend they will be there on 'behalf' of the people who actually did the work and will have their faces on the company magazine.
Solution for the individual is to promote them. This gives the impression that even though on the surface they look like they have made a complete stuff-up they must be doing something right behind the scenes otherwise they wouldn't have been promoted. Said individual can then be 'hid' before moving on from company 'to pursue other opportunities' or just sit quietly on the gravy train with the others.
Remember in Management 101, the absolute worse thing you can do is admit your mistakes. Your procedure/idea/concept is inefficient, not fit for purpose, overly expensive, then see above. The individual you put into a position is incompetent, inefficient, embarrassing, then see above. The bigger the stuff-up the more you have to make it look like a big plus.
If you roll back something you started , or fire/demote an individual you championed other people might start thinking you're not the smartest person in the room and the microscope might get turned on you.
Originally Posted by buzzy
She fits in perfectly with AJ's grand plan for QF mainline.
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Join Date: Dec 2007
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Great airline statements we have known
I think the best Worth-less grab was during QF32
News Host: words to effect of: For the last hour or so we have been seeing images of what are clearly parts of a Qantas plane which have been found on Batam Island
Cuts to Vision: - still of Indonesian man standing next to piece of cowling with clearly the red rat logo on it
Olivia: We have not seen any of that so I can't comment .......and it's irresponsible to suggest that............... - there is no evidence whatosever (pause) that those peices came off a Qantas aircraft..................
The 'Lie then deny' Dixon-like double speak at its best
As I said a smart CEO would have hired someone respected by the smarter Journalists and with a bit more operational experience than sipping P class champagne.
Can't wait for her first presser when the engineers start batting
News Host: words to effect of: For the last hour or so we have been seeing images of what are clearly parts of a Qantas plane which have been found on Batam Island
Cuts to Vision: - still of Indonesian man standing next to piece of cowling with clearly the red rat logo on it
Olivia: We have not seen any of that so I can't comment .......and it's irresponsible to suggest that............... - there is no evidence whatosever (pause) that those peices came off a Qantas aircraft..................
The 'Lie then deny' Dixon-like double speak at its best
As I said a smart CEO would have hired someone respected by the smarter Journalists and with a bit more operational experience than sipping P class champagne.
Can't wait for her first presser when the engineers start batting
Can't wait for her first presser when the engineers start batting
Join Date: May 2005
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Can't wait for her first presser when the engineers start batting
"Engineers are asking for a 63% payrise"
"Engineers are not willing to negotiate"
"Engineers are holding the company and customers to ransom"
"Death to all Unions/Associations"
"Blah, blah, blah, blah, blah"
.
Join Date: Aug 2007
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OK Stubby who was in 2J?
This is all just a ploy to distract everyone while they keep building Crapstar, screwing staff, doing over ginger beers and ignoring senate...diversion alert.
They must have know it was an issue so maybe they are the smartest guys in the room after all.
This is all just a ploy to distract everyone while they keep building Crapstar, screwing staff, doing over ginger beers and ignoring senate...diversion alert.
They must have know it was an issue so maybe they are the smartest guys in the room after all.
Join Date: May 2009
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Qantas an Embarrassment
Qantas just lurches from one mess to another.
What an embarrassment
Other airline management must shake their heads in disbelief while welcoming disenchanted ex QF pax.
The latest price gouge relates to charging for seat selection in Y/C.
This is not the behaviour of a full service carrier surely?
What an embarrassment
Other airline management must shake their heads in disbelief while welcoming disenchanted ex QF pax.
The latest price gouge relates to charging for seat selection in Y/C.
This is not the behaviour of a full service carrier surely?
This is not the behaviour of a full service carrier surely?
I recon Qantas does.
Time for.. The Qantas PR Department Song..
Tune: Don't Cry For Me Argentina...
copyright Sunfish, with apologies to Andrew Lloyd Webber.
Tune: Don't Cry For Me Argentina...
Don't fly with me Bruce and Sheila.
The truth is I've always screwed you
All through my wild days
my mad existence
I made no promise
Just keep your distance
It won't be easy
You'll think it strange
When I try to explain how I feel
That I still need your money
After all that I've done
You won't believe me
All you will see
Is a Qantas you once knew
Although she's dressd up to the nines
At sixes and sevens with you
I had to let it happen
I had to change
Couldn't stay all my life down at heel
Looking out of the window
Staying out of the sun
So I chose freedom
Running around trying everything new
An Asian Adventure or Two
Don't cry......
And as for fortune and as for fame
I never invited them in
Though it seemed to the world
They were all I desired
They are illusions
They're not the solutions
They promise to be
The answer was here all the time
I love you and hope you love Jetstar to.
Have I said to much?
There's nothing more I can think of to say to you
But all you have to do
Is look at me to know
That every word is true
The truth is I've always screwed you
All through my wild days
my mad existence
I made no promise
Just keep your distance
It won't be easy
You'll think it strange
When I try to explain how I feel
That I still need your money
After all that I've done
You won't believe me
All you will see
Is a Qantas you once knew
Although she's dressd up to the nines
At sixes and sevens with you
I had to let it happen
I had to change
Couldn't stay all my life down at heel
Looking out of the window
Staying out of the sun
So I chose freedom
Running around trying everything new
An Asian Adventure or Two
Don't cry......
And as for fortune and as for fame
I never invited them in
Though it seemed to the world
They were all I desired
They are illusions
They're not the solutions
They promise to be
The answer was here all the time
I love you and hope you love Jetstar to.
Have I said to much?
There's nothing more I can think of to say to you
But all you have to do
Is look at me to know
That every word is true
Join Date: Apr 2000
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While mildly amusing, I have to confess that I don't think the sexist comments regarding her appointment are justified.
The simple fact is that she's just another idiot (male or female) who has floated to the top ranks of QF management, among numerous others.
The simple fact is that she's just another idiot (male or female) who has floated to the top ranks of QF management, among numerous others.