The hidden messages of the joyce.
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The hidden messages of the joyce.
Future of Leadership - Alan Joyce
In crises, you need to make quick and rapid decisions without perfect information. You need to make decisions and then correct them, if necessary. There needs to be clear direction on what the organization needs to do.
At the same time, as President Barack Obama’s chief of staff said, “You never want a serious crisis to go to waste.” It gives you an opportunity to make significant changes in the business. The crisis was a great opportunity for us to accelerate our people agenda, our change agenda, and several important strategic issues.
A lot of organizations may go into their shells during crisis, but we made big, long-term strategic investments while managing the cash and profit-and-loss position of the airline.
In crises, you need to make quick and rapid decisions without perfect information. You need to make decisions and then correct them, if necessary. There needs to be clear direction on what the organization needs to do.
At the same time, as President Barack Obama’s chief of staff said, “You never want a serious crisis to go to waste.” It gives you an opportunity to make significant changes in the business. The crisis was a great opportunity for us to accelerate our people agenda, our change agenda, and several important strategic issues.
A lot of organizations may go into their shells during crisis, but we made big, long-term strategic investments while managing the cash and profit-and-loss position of the airline.
In crises, you need to make quick and rapid decisions without perfect information. You need to make decisions and then correct them, if necessary. There needs to be clear direction on what the organization needs to do.
After reading that, I know who's in cloud cuckoo land! Either the guy's deluded or there's something strange in the water at the higher levels of QCC.
"Turned around engagement"!!??! I'd wait until April 1st and read the results before I made that claim Alan.
"Turned around engagement"!!??! I'd wait until April 1st and read the results before I made that claim Alan.
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Engagement
Interesting, Jetstar pilot engagement 2 years ago 11% with 200 odd pilots responding to survey, last year 16% engagement with only 110 odd pilots responding and the company believes that the engagement has improved?? Surely they need to take into account the lack of responses as well, or can figures be made to say anything?? 
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Lies, Damn Lies, and Statistics....
Jetstar pilot engagement 2 years ago 11% with 200 odd pilots responding to survey, last year 16% engagement with only 110 odd pilots responding and the company believes that the engagement has improved??
Only those pilots who could be bothered would have responded to the survey but based on the general feeling in the workplace even the responses would have shown an increase in negative scores. Bourke Street will never release the real results.
Numbers of responses to a survey don't make engagement better
, people actually reporting that they genuinely enjoy where they work is the only indication that engagement is getting better!!
