Joyce ready for great leap at Qantas
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Lobey,
I can't think of the last time I agreed with twiggsy, but she has got it pretty much spot on this time. Yes, if commercials get left behind, they do get on the next flight and get compensated. I don't think she is "condoning" overselling. At the end of the day, the whole point of the exercise IS to fill the seats 100% with paying punters. Believe it or not!
Also, the adhoc cancellations have made the remaining flights full. Has Qantas sold seats too cheaply? Yes. But we can only say that because we now have hindsight. The school holidays at present are only exacerbating the problem.
Upto 150 staff stuck in LAX/LHR. Only dribbles getting through...alot in crewrest/jumpseats. We're trying to send up a kangaroo config to LAX this week to help with the commercial/staff problems. I know of staff buying commercial tickets on China Air via TPE to get home.
I agree about the back up tickets, too. I've talked to a few staff who I suggested to get a back up, only to be told that they can't afford it. If you can't afford a $300 fully refundable back up ticket, then you can't afford to travel in the first place. Some staff seriously think they are on a fully commercial ticket sometimes....
I can't think of the last time I agreed with twiggsy, but she has got it pretty much spot on this time. Yes, if commercials get left behind, they do get on the next flight and get compensated. I don't think she is "condoning" overselling. At the end of the day, the whole point of the exercise IS to fill the seats 100% with paying punters. Believe it or not!
Also, the adhoc cancellations have made the remaining flights full. Has Qantas sold seats too cheaply? Yes. But we can only say that because we now have hindsight. The school holidays at present are only exacerbating the problem.
Upto 150 staff stuck in LAX/LHR. Only dribbles getting through...alot in crewrest/jumpseats. We're trying to send up a kangaroo config to LAX this week to help with the commercial/staff problems. I know of staff buying commercial tickets on China Air via TPE to get home.
I agree about the back up tickets, too. I've talked to a few staff who I suggested to get a back up, only to be told that they can't afford it. If you can't afford a $300 fully refundable back up ticket, then you can't afford to travel in the first place. Some staff seriously think they are on a fully commercial ticket sometimes....
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kotoyebe....
I agree that any business that is in great demand is a good thing for everyone concerned.However,if the stories are true and you are offloading customers on a regular basis because of cancelled services it is short sighted...
You won't have any problems with a holiday traveller in Y/C with no time constraints but if you of offload or even downgrade a business customer you risk losing an important part of your customer base.If you do this a number of times you will a problem on your hands...
The old saying that it is cheaper to keep your existing customers than attract new ones is very true.
That is what I meant when I said..
I agree that any business that is in great demand is a good thing for everyone concerned.However,if the stories are true and you are offloading customers on a regular basis because of cancelled services it is short sighted...
You won't have any problems with a holiday traveller in Y/C with no time constraints but if you of offload or even downgrade a business customer you risk losing an important part of your customer base.If you do this a number of times you will a problem on your hands...
The old saying that it is cheaper to keep your existing customers than attract new ones is very true.
I know of staff buying commercial tickets on China Air via TPE to get home.
you might as well buy full fare.....which is what a lot do now any way.
You are just so far from the truth that it's not funny.
Busy congratulating yourself about load factors????????
Don't you understand that for the average passenger in economy, a full QF aircraft out of LAX or LHR for Sydney has the appeal of a Three week old dog turd?
The Qantas business model is simple: Keep lobbying the Federal Government and ensure that QF has the lions share of a limited capacity into and out of Australia.
To put it another way, the reason your aircraft are effing full is that the effing capacity is limited to force people to use effing Qantas and for no other reason.
As for:
So now we are not "Self loading freight" we are just "commercials???????" 
Let me make it quite clear.....
Your airline needs to go into receivership and be removed from the Australian landscape so a new one can be built, repopulated with people who have some connection with commercial reality.
P.S. That effing Chairmans lounge lobbying foisted Two useless Directors on a company I ran.
Busy congratulating yourself about load factors????????
Don't you understand that for the average passenger in economy, a full QF aircraft out of LAX or LHR for Sydney has the appeal of a Three week old dog turd?
The Qantas business model is simple: Keep lobbying the Federal Government and ensure that QF has the lions share of a limited capacity into and out of Australia.
To put it another way, the reason your aircraft are effing full is that the effing capacity is limited to force people to use effing Qantas and for no other reason.
As for:
If they are leaving a few commercials behind every now and then, that sounds like perfect numbers of sold tickets.
Let me make it quite clear.....
Your airline needs to go into receivership and be removed from the Australian landscape so a new one can be built, repopulated with people who have some connection with commercial reality.
P.S. That effing Chairmans lounge lobbying foisted Two useless Directors on a company I ran.
Sunfish, this time you've got it wrong. All the major airlines have reduced their capacity (in comparison to last year) and they have misread the re-bound in international air travel. They sold a lot of seats at reduced fares early this year and since then, there has been a huge jump in demand for seats by commercial pax such that even paying the highest fare, they can't get seats. Despite this, airlines such as QF, SQ etc haven't reinstated the flights that were cancelled a long time ago. Qantas could easily sell another two B744 services to LHR & LAX (each) at full fare if they were proactive enough to get it organised quickly. There is a lot of revenue available right now but it seems that airline management are bunkered down in a defensive mode to see out the GFC.
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Ohh Sunfish you poor tortured soul. Have a Bex and a good lie down mate. Did your company lose a lot of money when the 07 takeover bid of Qantas fell through? Such a pity...........
Where have you been the past twenty years??!! The choice of carriers competing on the UK & US run has never been better. Just because years ago US carriers like Continental & Northwest couldn't hack it you want to have a shot at Qantas for making hay while the sun was shining, and taking advantage that Americans love to fly with us?!! That's what's called good business, apparently something you know nothing about. Be careful quoting Twiggs 
it will get you nowhere. With your wealth of business experience, you should know by now that most directors are useless 
To put it another way, the reason your aircraft are effing full is that the effing capacity is limited to force people to use effing Qantas and for no other reason.
it will get you nowhere. With your wealth of business experience, you should know by now that most directors are useless
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To put it another way, the reason your aircraft are effing full is that the effing capacity is limited to force people to use effing Qantas and for no other reason.
You must also have noticed that the number of airlines flying direct to the US has doubled recently? And might I add, none of the new ones have decided to fly from Melbourne yet!
So now we are not "Self loading freight" we are just "commercials???????"
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sunfish, some fact for you
To put it another way, the reason your aircraft are effing full is that the effing capacity is limited to force people to use effing Qantas and for no other reason.
If Qantas share of the in/outbound market would be still in the mid 40% percentage range you might have an argument. however in the last few years you would have noticed every airline wants to fly to Oz gets permission to do so. Qantas share of the in/out bound market has dropped to low 20% because of a very liberal aviation policy. where Qantas does well is with its FF program. with over 6 million members they effectively have a staple supply of customers using every possible way (shopping, paying rent,etc) to build points to use for flights or upgrades. in addition an extensive domestic network does help. The biggest mistake in my book was to concentrate only on LHR/FRA/ in Europa. even 3 times a week to CDG in a trippler would have made money. hush, dont use the word trippler as it is associated with old technology
I do share your thoughts on chairmans lounge and the way its members are selected.
If Qantas share of the in/outbound market would be still in the mid 40% percentage range you might have an argument. however in the last few years you would have noticed every airline wants to fly to Oz gets permission to do so. Qantas share of the in/out bound market has dropped to low 20% because of a very liberal aviation policy. where Qantas does well is with its FF program. with over 6 million members they effectively have a staple supply of customers using every possible way (shopping, paying rent,etc) to build points to use for flights or upgrades. in addition an extensive domestic network does help. The biggest mistake in my book was to concentrate only on LHR/FRA/ in Europa. even 3 times a week to CDG in a trippler would have made money. hush, dont use the word trippler as it is associated with old technology
I do share your thoughts on chairmans lounge and the way its members are selected.
Regarding the Chairman's lounge, perhaps it is time to ask whether the Chairmen and CEOs of Airservices and CASA, (and the Minister) are members, and if so, what Governance issues are raised by such an apparent conflict of interest?
