Pacific Blue Offloads PAX Tulla
Join Date: Feb 2004
Location: NZ
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Are you suggesting a fifth flight attendant be rostered on all flights to allow for the unlikely event this sort of thing happens? I don't think that's reasonable. What they should do is have better 'carrots' in place like other airlines do. If you offer people a $300 travel voucher, a night in a hotel, and rebooking at their convenience, it becomes very easy to deal with this type of situation, and much cheaper than carrying surplus crew around willy-nilly.
Having handled a similar situation from a ground crew perspective, it requires a team effort from ground and cabin crew to run smoothly in my opinion.
Having handled a similar situation from a ground crew perspective, it requires a team effort from ground and cabin crew to run smoothly in my opinion.